kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
ข้อดี: Ability to book seat selection upgrade and upgraded meals online
ข้อเสีย: Nothing, great value for the $
ข้อดี: Comfortable sleat
ข้อเสีย: They lost my bag and bring it to my hotel the day of departure. Spend 4 days without clothing and all necessary staff. After one month of going back and force emails and proofs of purchases,they only reimbursed me with $100. They told me that was their maximum. Supervisor was very rood in new york
ข้อดี: Great price
ข้อเสีย: No pillow? Come on Boarding was disorganized
ข้อเสีย: Edible food and some free entertainment.
ข้อดี: that there was free (included) hot food and water (not the case in all low cost companies). that flights were on time
ข้อเสีย: space: seats are really tight
ข้อเสีย: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
ข้อเสีย: Very tight seats
ข้อดี: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
ข้อเสีย: Everything needs to be improved.
ข้อเสีย: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
ข้อดี: Crew was very nice.
ข้อเสีย: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
ข้อเสีย: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
ข้อดี: The crew was happy, friendly and helpful.
ข้อเสีย: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
ข้อเสีย: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
ข้อดี: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
ข้อเสีย: USB connection doesn't work. Free Wine. Reclinable seat
ข้อเสีย: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
ข้อเสีย: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
ข้อดี: The flight was on time both ways - the crew were great.
ข้อเสีย: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
ข้อเสีย: The entertainment system went down. Boarding was a bit confusing.
ข้อดี: Nothing about XL was likable.
ข้อเสีย: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
ข้อเสีย: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
ข้อเสีย: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
ข้อเสีย: Better phone support, I vs. 1 on ref. #
ข้อเสีย: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
ข้อเสีย: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
ข้อดี: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
ข้อเสีย: Install tv sets. It’s a long flight to talk to yourself
ข้อดี: The crew was adequate.
ข้อเสีย: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
ข้อดี: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
ข้อเสีย: Boarding on time I am not sure why we didn’t
ข้อดี: Crew is very nice
ข้อเสีย: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
ข้อเสีย: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
ข้อเสีย: No wifi
ข้อดี: Asik had enough leg room for me and reclined comfortably.
ข้อเสีย: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
ข้อดี: Price is good, crew is very nice.
ข้อเสีย: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
ข้อดี: Crew were nice
ข้อเสีย: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
ข้อดี: At least the crew was nice.
ข้อเสีย: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
ข้อเสีย: Shouldn’t have been delayed 3 plus hours
ข้อเสีย: Boarding was a bit chaotic. Otherwise fine.
ข้อเสีย: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
ข้อดี: Good price and provided food and good price
ข้อเสีย: Need power outlet since u expect us to use our devices for entertainment Provide pillow
ข้อเสีย: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
ข้อเสีย: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$.
Zero flight entertainment.
ข้อเสีย: The seats are pretty narrow, so be aware of that.
ข้อดี: The crew was very nice
ข้อเสีย: Wider seats, super cramped
ข้อดี: Crew was great. Offered water , coffee and tea several times throughout the flight
ข้อเสีย: More options for free movies.
ข้อดี: Flight was on-time, nice crew
ข้อเสีย: Clarity when boarding - announcing what area is boarding when
ข้อดี: Everything was fine except for the entertainment
ข้อเสีย: Need charging ports for our phones
ข้อเสีย: Worst airline
ข้อดี: hot meal was good: fresh and tasty.
ข้อเสีย: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
ข้อดี: Very nice crew
ข้อเสีย: Small space
Flight to NY
ข้อดี: Boarding was quick
ข้อเสีย: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
ข้อดี: All but the disorganization during boarding
ข้อเสีย: Boarding disorganization, very slow. Left late.
Flying with XL
ข้อเสีย: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
ข้อเสีย: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
XL IS EXTRA SMALL!
ข้อเสีย: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
ข้อดี: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
ข้อเสีย: My seat was right next to the bathroom
ข้อดี: Good food
ข้อเสีย: Long flight but not much to be done about that haha
ข้อเสีย: There was a delay of almost 4 hours
Food was bad
ข้อดี: The flight was 2 hours delayed.
ข้อเสีย: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
Cheap flight and convenient
ข้อดี: Very cheap ticket
ข้อเสีย: The seats are horrible , very small and uncomfortable