Fine flightข้อดี: Flight attendants were very pleasant and helpful. Flight was early and was smooth. Price was great. ข้อเสีย: Seat space was very cramped especially if the passenger in front leaned their seat back.
Worst airline I have experiencedข้อดี: I liked leaving the plane after it was delayed for a day for no sufficient reason. I also disliked the unscheduled stop over in Montreal which was apparently to refuel. How can you charge a customer for such useless service? I will post to everyone in my circle to not travel with xl. ข้อเสีย: Cancellations, delays, lack of information, wasted customer time. This has eliminated 2 days of planned holiday time in France. How you still charge the customer after this by simply saying sorry is beyond me.