ข้อเสีย: Least leg room of any flight I've ever taken.
ข้อเสีย: Not much leg room. Make sure they seat your party members together at check-in.
ข้อดี: Great service, on schedule. The only flight to CNX. I am so happy they got me to CNX.
ข้อเสีย: Left early, arrived early! Excellent
ข้อเสีย: Everything was good. In fact, arrived in Bangkok early. What more could I ask for!
ข้อดี: Had trouble with Vietjet charging me additional money for a flight change that didn’t go through on their website. Tried to explain it to them at the airport and they didn’t understand. Tried contacting them on their website and still didn’t understand how to fix it.ข้อเสีย: Better policies and a website that works when changing/booking flights
ข้อเสีย: The fees for checked baggage were not clear and they did not state them at all and trying to purchase a checked baggage was impossible to do and frustrating. I had to pay $55 for two bags for an hour flight.
ข้อดี: Very little leg roomข้อเสีย: No drinks are offered
ข้อเสีย: Check in was frustrating, to say the least. We had to go upstairs to pay an excess baggage fee, instead of where we checked in. Despite being first in line we had to go to the end of the line because we were in the wrong line. They decided to tell us after the other line formed, not at the time.
ข้อเสีย: I believe water should be offered for free, but this airline believes otherwise. I was so dehydrated on this flight and I was told it was 60bahts for water, and I ran out of currency, and they did not even take credit cards.
ข้อเสีย: 3 hour delay, missed all other flights home
ข้อดี: We left 20 minutes before the regular departure time - Chiang Rai international airport is very convenienceข้อเสีย: the air crew staff were very picky