ค้นหาเที่ยวบินราคาประหยัดในไชนาอีสเทิร์น

ข้อเสีย: So hot on the plane and cramped.

ข้อดี: I hated the airline!

ข้อเสีย: The food was terrible and the staff was not nice at all. Worst airline.

ข้อดี: Left on time.

ข้อเสีย: Food very unappetising. Poor movie selection

Feels like budget airline

ข้อดี: Punctual

ข้อเสีย: I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal

‘Trip from hell’ - co passenger

ข้อดี: It was cheap but I would not do it again

ข้อเสีย: I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle

ข้อดี: nice service

ข้อเสีย: all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

ข้อดี: good selection of movies

ข้อเสีย: food

ข้อดี: I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again.

ข้อดี: Friendly staff

ข้อเสีย: Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.

Disappointed

ข้อดี: Staff very friendly

ข้อเสีย: Choice of food. Very limited for business class. Movie selection very limited also.

ข้อเสีย: The food!

ข้อดี: Food, service on board

ข้อเสีย: Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first.

ข้อดี: Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay

ข้อเสีย: There was only one meal, not very special.

ข้อดี: Ground staff was most helpful when I accidentally missed the flight!

ข้อเสีย: Quality of the food and entertainment on board were both appallingly poor!

Massive queue at security and delayed for 7 hours

ข้อดี: Nothing

ข้อเสีย: Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

ข้อดี: We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.

ข้อเสีย: The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...

Not the worst flight

ข้อดี: Despite the late arrival of the inbound aircraft, the bus boarding was efficient and we were ready to go fairly swiftly. The seats were quite comfortable for a short flight, it was a visibility newish B737-800 aircraft. The food was bland and flavourless, but they did serve fruit and Haagen Dazs

ข้อเสีย: Again the food was basic apart from the ice cream. The entertainment came in the form of pop down screens that just played a Chinese drama. The single most frustrating thing about flying any Chinese airline though is the blanket ban on all mobile phones during the flight, even in flight mode. A imbisilic and embarrassingly outdated rule that is clearly one of the many achievements of the CCP. Wake up and join the rest of the world!

Simple and efficient

ข้อดี: Good price, nice staff

ข้อเสีย: It's always the same food and just one served beef rice! It would be nice if they could vary the food menu.

Very poor check in management

ข้อเสีย: Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger

MU dont give a shit about their customers

ข้อเสีย: the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.

Flight time in Kayak was wrong

ข้อดี: It flew

ข้อเสีย: Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

airlines

ข้อดี: Managed to get a seat in a good spot which more legs soace

ข้อเสีย: Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

Can't use your phone on Chinese airlines!!!

ข้อดี: Managed to get a seat in a good spot which more legs soace

ข้อเสีย: Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian

You get what you pay for

ข้อดี: The journey was smooth, the seat was comfortable enough. Food was decent.

ข้อเสีย: I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

Average

ข้อดี: The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely.

ข้อเสีย: Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine.

Expect bad entertainment

ข้อดี: No personal entertainment devices - you can't use your phone to read a book or listen to music. back to good old fashion travelling. Make sure you prepare yourself with a book and junk food to cope

BAD

ข้อเสีย: 1. The flight delay. 2. Horrible food. 3. In-flight entertainment set wasn't working. When we told the stewardess about it, it wasn't addressed till the flight was about to land. Which was by then, rather useless. They gave a a complimentary bottle of wine though.

No control over the passengers

ข้อดี: The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto.

ข้อเสีย: On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review.

ข้อดี: I Liked that the plane was not full. They let you to checking 2 bags of 23kg but it would be easier if they let you check in 46 kg in total even if you have 3 bags.

ข้อเสีย: Service was ok but not snack were offered during the flight even paying. And the flight was nearly 14hours. Food not good for western pax. Crew didnt speak english. No toys for kids.

Cabin Crew

ข้อดี: Flights were on time and able to have 2 checking baggage

ข้อเสีย: Their english is so bad that you have a lot of difficulties to understand them.

Poor indian food on delhi Shanghai delhi business

ข้อเสีย: The food was supposed to be indian vegetarian. The food was almost boiled vegetables with rice. Horrible food. The lounge was equally worse. Food was empty and no one was bothered. On a flight taking off at 3 am and landing at 10.30 am they served dinner instead of breakfast. A typical Chinese government job.

what plane...it was a bloody train...for goodness

ข้อดี: Nothing at all...the whole experience was dreadful. OPODO don't you check first before selling a PLANE ticket that there is actually going to be a plane. on my ticket it said plane to shanghai and then plane to Ningbo...a LIE, a total LIE...no plane at all, a scheduled train with no help to find out where it was ...shame on you!

ข้อเสีย: PATHETIC...got to check in and it was a train not a plane.not a special case , as the check in lad said 'we never fly to Ningbo?'and then they all laughed. 20 minutes later they realisd I would need the train as china eastern have a railway link. shame Opodo didn't know that when they sold me the ticket... no help WHATSOEVER from china eastern just pointed to train station and told to go there. no ticket , no check in nothing. There are 40 check in booths in shanghai train station and more passengers than i have ever seen anywhere, the heat was incredible and confusion everywhere...and I didn't have a clue where when how or anything.to finish the trip nicely I ended up 'obviously' in Ningbo train station rather than the airport which ids the other side of Ningbo. so no one there to meet me as they were all at the airport. when I bought the flight through opodo it said plane...not once did it say there would be a train. if so I would have gone a different route. utterly dreadful treatment