ข้อดี: Standard comfort for a budget flight.ข้อเสีย: N/A
ข้อดี: The food and beverage selection as always. The seat was quite pleasant as well.ข้อเสีย: Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything. The flight was late departing and arriving.
ข้อดี: I appreciate having updates about the flight mid flight.ข้อเสีย: Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane.
ข้อดี: The food was amazing as usual. The crew's service was great!
ข้อเสีย: Top cold inside. 35-40 % of the journey we had turbulences
ข้อดี: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit.ข้อเสีย: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.
ข้อเสีย: 3hours late