ข้อดี: Left and arrived on time - crew were friendlyข้อเสีย: The food was nice but no vegan option
ข้อดี: all fine, on time and staff pleasantข้อเสีย: minimal food but that seems to be the norm these days
ข้อดี: On time and clean throughout, staff all pleasant.ข้อเสีย: Food a bit minimal but the flights are all quite short so not a problem
ข้อดี: Efficient, quick, great staffข้อเสีย: Baggage claim took too long and my baggage broke :(
We purchased tickets with baggage. Was forced to pay for baggage.ข้อดี: Nothing. Very disappointed in the customer service and willingness to understand that we already paid for baggage, yet forced us to pay again.ข้อเสีย: We purchased tickets with baggage. Was forced to pay for baggage again at the airport. The people were rude, unwilling to work with us and almost made us miss our flight. We travel all the time and this was hands down one of the WORST experiences I have ever had
Teข้อดี: The bit of chocolate, very good dark chocolate.
Great service nowข้อดี: it was great to send the baggage directly from Brussels midi to Seoul. I didn't need to check those in at Paris again. I appreciate their improvement indeed.
On time and efficientข้อดี: Punctual, comfortable and good serviceข้อเสีย: Slightly long queue in security. No food provided onboard only coffee/tea
Decent regional flightข้อดี: i had room, the flight was on time, and the crew friendly.ข้อเสีย: Got what I expected.
ข้อเสีย: All was good. They should keep up the good service