Guest reviews
Overall rating
7.5
Good
Based on 170 reviews
Overall
7.7
Boarding
7.6
Comfort
7.6
Crew
8.1
Entertainment
6.6
Food
7.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Pros: Noting
review from
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2.0
Cons: The flight delay more than one hour and the bagge delay more tha 40 minutes to delivery
review from
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6.0
I paid 35 euro for my baggage for one way, then other 35 euro for comi
Cons: Why to pay 70 euro for the baggage. Not fair at alll
review from
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3.3
Pros: The crew was the best. Great attention and very sweet and understanding to the children.
Cons: We had to take a bus to the aircraft. We were traveling with children and we had strollers and carry ons and the children. The flight was one hour late, overbooked, and they were offering people money for a flight later that night. After an 8hr+layover, exhausted and the hour change, it became a horrible wait. I would not fly to Casablanca here again. The aircraft was small and you had to go on it with a ladder. Very inconvenient with children.
review from
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10.0
Fantastic flight/airline
Pros: Friendly helpful staff, comfortable seats despite small plane, actually good food served on board (despite one hr flight). LOVED everything, and I don't think I've ever said that about an airline before.
review from
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10.0
Pros: Pastel de nata in-flight snack!
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10.0
TAP is the best airline I have flown.
Pros: The staff is always nice and they provide you with a drink and snack. I usuallt just get the drink, but it is nice to be offered. And I GREATLY appreciate not being charged a ridiculous high price for a bottle water and just given a glass. Shouldn't at least water be free on all flights?
review from
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10.0
Pros: Good service, prompt check in and boarding. Ethe snack in the fight was greatly appreciated.
review from
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10.0
Pros: Very professional and friendly staff. The flight was comfortable and landed ahead of schedule.
review from
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2.3
Do not fly TAP Portugal
Pros: They gave out water during the flight. This is the only positive, everything else made us regret flying with this airline.
Cons: Even as a budget airline this isn't worth the price. They lost luggage and blamed passengers for it. The crew was rude before, during, and after the flight. It was a cramped flight on a small, old plane. Be careful because the website is misleading. It seems like your ticket includes a free checked bag, but it may not and it is very expensive to add a checked bag. Never fly with them.
review from
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10.0
Pros: Easy Check in. No fuss - No muss
review from
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10.0
Porto
Pros: Easy acces and boarding. Ticket agent allowed me to take an earlier flight which was a life saver in Lisbon. The flight is less than an hour. Got boarding passes for all my flights!
review from
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10.0
Fantastic flight/airline
Pros: Friendly helpful staff, comfortable seats despite small plane, actually good food served on board (despite one hr flight). LOVED everything, and I don't think I've ever said that about an airline before.
review from
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10.0
Pros: Pastel de nata in-flight snack!
review from
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10.0
TAP is the best airline I have flown.
Pros: The staff is always nice and they provide you with a drink and snack. I usuallt just get the drink, but it is nice to be offered. And I GREATLY appreciate not being charged a ridiculous high price for a bottle water and just given a glass. Shouldn't at least water be free on all flights?
review from
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10.0
Pros: Good service, prompt check in and boarding. Ethe snack in the fight was greatly appreciated.
review from
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10.0
Pros: Very professional and friendly staff. The flight was comfortable and landed ahead of schedule.
review from
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10.0
Pros: Easy Check in. No fuss - No muss
review from
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10.0
Porto
Pros: Easy acces and boarding. Ticket agent allowed me to take an earlier flight which was a life saver in Lisbon. The flight is less than an hour. Got boarding passes for all my flights!
review from
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6.0
Pros: Noting
review from
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2.0
Cons: The flight delay more than one hour and the bagge delay more tha 40 minutes to delivery
review from
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6.0
I paid 35 euro for my baggage for one way, then other 35 euro for comi
Cons: Why to pay 70 euro for the baggage. Not fair at alll
review from
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3.3
Pros: The crew was the best. Great attention and very sweet and understanding to the children.
Cons: We had to take a bus to the aircraft. We were traveling with children and we had strollers and carry ons and the children. The flight was one hour late, overbooked, and they were offering people money for a flight later that night. After an 8hr+layover, exhausted and the hour change, it became a horrible wait. I would not fly to Casablanca here again. The aircraft was small and you had to go on it with a ladder. Very inconvenient with children.
review from
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2.3
Do not fly TAP Portugal
Pros: They gave out water during the flight. This is the only positive, everything else made us regret flying with this airline.
Cons: Even as a budget airline this isn't worth the price. They lost luggage and blamed passengers for it. The crew was rude before, during, and after the flight. It was a cramped flight on a small, old plane. Be careful because the website is misleading. It seems like your ticket includes a free checked bag, but it may not and it is very expensive to add a checked bag. Never fly with them.
review from
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