Recent reviews
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8.3
The crew did it best to fly in heavy rain with a lot of turbulence The passengers had to go up and down the stairs with the luggage
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6.0
I was dismayed that I was charged for a checked bag. I checked the baggage rules for tap and the website said the first checked bag is free. I will be asking for my money back. I flew TAP a few weeks ago and was not charged. Not happy.
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10.0
Such a comfortable, easy flight! Definitely using this airline again.
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4.0
When we arrived in LIS, it was raining, and the crew unloaded my backpack into a puddle, so the pack and some of it contents turned wet. Plus the flight was delayed.
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2.0
They put me up in a hotel. They would not help me with fees for another airline that had a better flight.
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10.0
Good food and plenty of good wine
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6.3
newer plane in good shape Nice crew and we departed and landed on time its a small turboprop so its noisy with limited space
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2.0
Delayed flight, no updates, poor customer service, missed layover. Did I mention no updates?! Accommodations for missed layover an hour from the airport. poor compensation. paid for an upgraded seat lost it due to delay, no refund. Worst airline I've used yet.
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10.0
A really great airline. The cabin staff was first rate and service and food was superior. They even served hot soup. Can't imagine any American airline providing the same level of service. We will fly TAP again The 800 customer service support is extremely low and needs improvement to meet the overall standards of TAP
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2.0
Nothing! Our flight got diverted and they didn't say boo!!! They kept us on the place for an hour without saying a darn thing. Then made us wait 7 hours and had no or conflicting info. Soooo poorly run
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8.3
The crew did it best to fly in heavy rain with a lot of turbulence The passengers had to go up and down the stairs with the luggage
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10.0
Such a comfortable, easy flight! Definitely using this airline again.
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10.0
Good food and plenty of good wine
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10.0
A really great airline. The cabin staff was first rate and service and food was superior. They even served hot soup. Can't imagine any American airline providing the same level of service. We will fly TAP again The 800 customer service support is extremely low and needs improvement to meet the overall standards of TAP
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6.0
I was dismayed that I was charged for a checked bag. I checked the baggage rules for tap and the website said the first checked bag is free. I will be asking for my money back. I flew TAP a few weeks ago and was not charged. Not happy.
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4.0
When we arrived in LIS, it was raining, and the crew unloaded my backpack into a puddle, so the pack and some of it contents turned wet. Plus the flight was delayed.
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2.0
They put me up in a hotel. They would not help me with fees for another airline that had a better flight.
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6.3
newer plane in good shape Nice crew and we departed and landed on time its a small turboprop so its noisy with limited space
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2.0
Delayed flight, no updates, poor customer service, missed layover. Did I mention no updates?! Accommodations for missed layover an hour from the airport. poor compensation. paid for an upgraded seat lost it due to delay, no refund. Worst airline I've used yet.
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2.0
Nothing! Our flight got diverted and they didn't say boo!!! They kept us on the place for an hour without saying a darn thing. Then made us wait 7 hours and had no or conflicting info. Soooo poorly run
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