โรงแรมใกล้ สนามบิน ไทเลอร์ Pounds Field

ข้อดี: Staff was very nice, rooms were very clean and smelled really good. The beds were absolutely comfortable and would recommend staying here.

ข้อดี: Clean and quiet with a great price

ข้อเสีย: Nothing

ข้อดี: Everything

ข้อเสีย: N/A

ข้อดี: Very quiet and comfortable. We had everything we needed. Shower was great.

ข้อเสีย: Carpet was a bit stained and dirty. Could use a bit more cleaning.

ข้อดี: Everything was amazing and very relaxing

ข้อดี: Breakfast was already put away when we arrived in dining room. We were able to get a muffin, banana, juice.

ข้อเสีย: Did not know hours for breakfast.

ข้อดี: Staff was very pleasant

ข้อดี: Will definitely recommended this hotel to friends and family great service and clean rooms with nice decor...

ข้อเสีย: Loved the location, friendly service, clean rooms and overall feel.

ข้อดี: I liked they had fresh fruit and juice of course along with hot foods for breakfast. I was very surprised they served wine, beer with dinner was nice after long day. The staff was awesome!

ข้อเสีย: That the maids didn't understand English or acted like they didn't. The shower is huge and shower head is small. No door or curtain to hold heat in. So it was very drafty and cold especially for my 2 yr old.

ข้อดี: It was a clean comfortable stay. I had no problems checking in and out of my room. Nothing special about staff I was checked in and out.

ข้อเสีย: I choose my hotels for the convenience of catering to my family/children. I was not told until I got there and was checking in that the pools were still close and there was no courtesy breakfast even though it was still being advertised on their website.

ข้อเสีย: The check in receptionist was not very friendly. The lobby looked very dirty. The morning receptionist was sitting up in a chair raking his hair out while we were asking him about coffee. That just does not reflect any professionalism. He did not offer to make any more coffee. All three urns were empty.

ข้อดี: Availability

ข้อเสีย: Parking

ข้อดี: Staff very friendly and helpful

ข้อดี: The room was spacious and clean

ข้อดี: Handy location

ข้อเสีย: No breakfast -COVID No pool -COVID Would have been nice to know this before booking. Other hotels I’ve stayed at are doing breakfast & have pool open, can’t blame COVID forever! I paid for amenities I didn’t use. Disappointing. Desk clerk was not friendly. Only words spoken to us during our stay, were “ID & credit card” at check-in.

ข้อดี: The area

ข้อเสีย: Sheets was badly stain, the GM had to give us new sheets, dog hair in the bathroom, no discount for not letting us use the pool, no breakfast sacks, manager said the food court was old, not very happy, we took pictures of the nasty sheets, just gross!

ข้อดี: Very clean and nice size room. Very hot shower!

ข้อเสีย: It was great

ข้อดี: Everything

ข้อดี: Our stay was excellent. The facility is so nice. The staff were super helpful and we will surly staff here again.

ข้อเสีย: There was nothing we didn’t like.

ข้อดี: Thank you so much for your kind and helpful staff. I will stay here again. Have a good day!

ข้อดี: The location was perfect, downtown but nestled behind everything and quiet. The indoor pool was amazing!

ข้อดี: ok

ข้อเสีย: open back up

ข้อดี: Breakfast was a disappointment, But because of the reasonable rates and excellent service, we would still definitely stay there again!

ข้อเสีย: Some fresh fruit and yogurt would have been nice.

ข้อดี: I liked how friendly I was greeted and how clean the rooms and hotel we're.

ข้อเสีย: The breakfast buffet was lacking several food items at 0830 and it took awhile for staff to send more

ข้อดี: Clean and big and comfortable....lots of USB ports so rooms clearly updated recently.

ข้อเสีย: The bathroom floors in the room could have been mopped cleaner but other than that, everything was great

ข้อดี: Everything was fine

ข้อเสีย: N/A

ข้อดี: Close to dining and shopping. I like tall hotels.

ข้อเสีย: Not all amenities available due to COVID19

ข้อดี: Good location and the small restaurant was just right after a long day at work or to get my morning started .

ข้อเสีย: Fire alarms started going off last night there. They would activate every 3 hours or so.

ข้อดี: Location

ข้อเสีย: No breakfast and noisy people

ข้อดี: staff and location

ข้อเสีย: Bathroom facility needed to be wiped down , walls and outside area of toilet (tank and bowl)

ข้อดี: liked the updated room

ข้อเสีย: bed could be farther from window

ข้อดี: The staff

ข้อเสีย: There was nothing wrong that i didnt like about it our stay was good

ข้อดี: Newer construction with good room size and high ceilings. It was just a really pleasant experience all around.

ข้อเสีย: My only criticism would be the quality of the toilet paper and towels. Both were pretty near the bottom of what you will experience.

ข้อดี: Very good value, nice room for the price

ข้อเสีย: We were a little surprised that they did not clean the room during our two day stay, just replaced the towels in the bathroom. Not a huge deal as it was just two adults in the room but still surprising.

ข้อดี: Lady at front desk ... super nice and friendly Breakfast Room clean and smelled good

ข้อเสีย: Noise from street Elevator smelled like smoke and made weird lurching movements and noises

ข้อดี: Location was safe and great! Staff was very friendly and our stay was comfortable!

ข้อดี: Everything was nice

ข้อเสีย: Light on the front of hotel beamed through our room all night. Nothing major

ข้อดี: Staff

ข้อเสีย: The bathroom smelled like poop when we got there. The bathroom had mold in the shower. We found a pack of cigarettes in the chair. The window was cracked. The bathroom countertop had weird permanent stains. Website says hot breakfast, if it's because of covid, they have had a year to update on the website.They had very little and nothing was hot except the coffee . They had a few muffins and a few Danish. I've stayed at several Wyndham, this was the worst experience.

ข้อดี: Had very good sleep and enjoyed my family

ข้อเสีย: Talk to gentlemen that on duty about the coffee pot broken also ironing board in room you put up fell down on my foot he looked at me like what ever that is not being professional in your business and nothing was never replaced nor I apologize about the ironing board

ข้อดี: Room was big and quiet. Bed was comfortable.

ข้อเสีย: Beer cans in my garbage when I arrived. Toilet wasn't clean. Toilet seat was loose and pinched my girlfriend on the inside of her leg, leaving a nasty bruise as big as a 50 cent piece. See picture attached. Girlfriend broke her leg traveling the day before, still couldn't accommodate a late check out for us.

ข้อดี: it was very clean and quiet.

ข้อเสีย: Bed and pillows were horrible. bed was worn out and pillows were tiny and lame. Was truly a terrible nights sleep.

ข้อดี: Clean, comfortable, would stay again.

ข้อเสีย: Breakfast needs some work, coffee does too.

ข้อดี: I had an excellent stay and I would recommend it to anyone to stay there.

ข้อดี: Tracy at the front desk was obviously the highlight. Greeted me as soon as I walked in, checked me in quickly, answered all of my questions, allowed my friend to check in easily AND (the most important thing) helped us when we found Pitch Perfect on TV but the sound wasn't working. She was friendly, helpful, & laughed at my stupid jokes. Customer Service Superstar.

ข้อเสีย: Breakfast. I know with a worldwide pandemic, it can't be easy. But the free breakfast is something I always look for when I book a hotel. And I'm sorry to say this y'all, but it was so sad. I don't even know if there's anything to be done until we get past this thing, but..... yikes.

ข้อดี: We should be compensated for our inconvenience in some sort of way. For the inconvenience we believe some sort of a refund should be considered. Because you really don't want too know how many of our friends and family members want too know how our 1st year Honeymoon went.

ข้อเสีย: I've never had a bad experience at a Hilton suites before in my life. But this one did not have and updated remote control for the television. No channels to watch some of the channels had no volume. My husband had to ask for house keeping to come by and to clean the room. It didn't get cleaned until 5pm that evening. And the staff person told me that housekeeping was about to leave. They ask there customers to request cleaning in which we did early that morning. No hot breakfast cold cereal and sweets. If I were a diabetic I would have been in trouble. They are renovating the place. But customers should be able to request a hot breakfast brought to thir rooms. The one in Dallas is far better. Thank you

ข้อดี: The property was ok- the tv I couldn’t connect my laptop to due to it was outdated and didn’t have access to the hdmi cord- they blocked all of it off so you couldn’t use it. The blinds wouldn’t go down at all which was a huge huge problem. I had to basically climb and look the blind over and over just to get comfortable to be able to sleep- and the baseboard was extremely loose as well so any movement on the bed seemed to echo- and the cable- was awful. We had 3 channels total! This is a Hilton so I expected better

ข้อเสีย: Nada

ข้อดี: The location was nice. It was very clean. Everyone was extremely nice.

ข้อเสีย: They had closed amenities which was out of their control of course, however, I don't think the price was worth it. Had they had something made up for the lack or just even lower prices that would have been awesome.

ข้อดี: The staff were really friendly, the lady at the desk was super nice and helpfull

ข้อเสีย: Nada

ข้อดี: There was no breakfast, and the pool/jacuzzi was closed as they're renovating the 1st floor. They do not tell you this. Also, our bed that was supposedly a king was a queen. Rooms are close and you can hear people's slightest whisper

ข้อเสีย: Be a little more upfront about the renovations, we talked to a few other patrions and they didn't know about the construction either.

ข้อดี: Great room for the money, very clean. Loved the bathroom.

ข้อเสีย: The "adjustable firmness bed" had one setting, hard as a rock. Not sure if it was just broke or what, but the adjustment nob did nothing. That is the only complaint. Eventing else was wonderful.

ข้อดี: The area is nice. The facilities are new and clean.

ข้อดี: Location was great.

ข้อเสีย: The elevator was not working, but being worked on, when we arrived, which meant taking the stairs to our room on the fourth floor. However, it was in working order by the time we departed. Other than that, it was nice; met our needs.

ข้อดี: Pet friendly, clean, friendly staff

ข้อเสีย: Just needs a little updating rooms could use ceiling fans to keep the air moving

ข้อดี: Cleanliness and easy access to restaurants and store.

ข้อเสีย: I had an issue with the front desk clerk. She was very rude and spoke to me as if I could not comprehend her. I booked a room for my mother who is in a wheelchair during the snow storm. The clerk was very rude when I asked if I could just extend the stay due to my mother’s lights being out and no heat or water. While checking in I explained that I booked the room online through a third party site and that the price was different, she began speaking to me as if I was slow and then asked me if I just didn’t want to book there because I seemed unhappy with the hotel. All I did was ask about the price difference. I called the next day while she was extending a guests room that was already checked in just like my mom (I heard her when she put the phone down). When she came back on that’s when I asked to pay for more time for my mom and she began a long rant about how she told people that we couldn’t rebook and how she was so frustrated. I asked for corporates contact information and she slammed the phone down screaming OH MY GOD. When she picked the phone back up of course I was upset at this point because of her yelling in the background as if I couldn’t hear her. She then started telling me that I need to calm down and our conversation was done here. This clerk was very unprofessional and very combative when asked any questions. I tried to call the number that she provided for corporate but was unable to speak with anyone during that time. Just a very bad experience dealing with that woman and trying to get my mom somewhere safe and warm until things blew over.

ข้อดี: The woman at the front desk that checked us in was extremely professional, very friendly, and a joy to talk to. She was the only one at the front desk the majority of our stay and she was multi-tasking like a pro with phones ringing off the hook and helping guests. Very impressed with her. The beds and pillows were extremely comfortable. The room was very clean. It was a great experience. Highly recommend!

ข้อดี: The front desk Attendant was really a special person. She was so caring and knowledgeable about where to eat and where shopping places where close by. I came here in search of a brother I never knew about and got caught in a snow storm. She keep up too date on weather conditions

ข้อเสีย: There is nothing I can say bad about this hotel or it’s staff

ข้อดี: Staff was nice

ข้อเสีย: We booked a two double beds and when we got in our room it was just one full. They had to bring us a cot

ข้อเสีย: The guest services agent was rude and hostile, but she was silent, I had to ask her what she needed. She left me sitting there wondering what happened. I had to call Priceline myself. There was a young man in training that was willing to help but could not assist due to his newness. When he asked Dee what our room number was, she did not respond. Maybe she's unhappy with like or miserable but she should not be working there. The pool was filthy and cold, the hot tub was not open. Very unsatisfied with this outdated hotel, I checked out within a few hours. I hope no one ever endures the treatment I received at this hotel. Distasteful, nasty, disrespectful behavior.

ข้อเสีย: Do you not stay here. Made a reservation during an ice storm. After making it across town, which only take about 15 minutes took us about an hour, because of the ice. we were told even with our confirmation number there was not a room available. Then they Marked us as a no-show and refused to give us a refund.

ข้อเสีย: The staff was not friendly at all. When we checked out I told them the toilet was plugged and she didn't even acknowledge me. It just wasn't what I would expect I would not recommend it

ข้อดี: Customer service (front desk personal was very nice.

ข้อเสีย: Not to the hotel's fault, but they were not able to have breakfast due to the current weather conditions in Tyler.

ข้อดี: The staff was top notch

ข้อเสีย: That house keeping was knocking on our door before 8am to clean and woke us.

ข้อดี: Check out.

ข้อเสีย: The afternoon/night shift staff member (front desk) was very rude. Even though Booking.com stated our debit card would not be charged for our 2 rooms until check out, the front desk charged $120 for each room ($240) as soon as we booked in, for "incidentals,which threw my account into overdraft because my deposit wasn't in yet. My deposit would've been in my account by noon at check out which booking.com stated my card wouldn't be charged until then. And as of today the difference in the amounts of the rooms and the $240 ($51 & change) hasn't been put back into my account. Even though booking.com said this hotel provided adjoining rooms, when we get there to check in the hotel doesn't have a joining rooms at all. So my teenage children had to stay in a room across the hall from us instead of either in adjoining rooms or one side by side. That was one of the requirements that I stated with booking.com, which they said was possible, but WASN'T. The floor we were on was SO LOUD. I will no longer be using booking.com or Fairfield inn on loop 323.

ข้อดี: ABSOLUTLY NOTHING!

ข้อเสีย: When we got there, they didn't have a reservation for us and there were no rooms available at all. Then, they still charged us for the room! I will NEVER recommend this facility to ANYONE!

ข้อดี: it was clean, and I felt safe and the staff was very nice!

ข้อดี: Close to route, very clean, friendly staff, comfortable, nice breakfast.

ข้อดี: I loved the location. The room was very nice and clean . A lot of space , very comfortable . Probably will be staying here every weekend .

ข้อเสีย: Hated to leave . Checkout time is 11. Wasn't ready to leave ! Breakfast would have been nice .

ข้อดี: Mostly clean

ข้อเสีย: Vinyl floors, seemed like a modified storage room, noisy heater, noisy road

ข้อดี: The towels made into Swans. :) The wood flooring Quiet Friendly

ข้อเสีย: No free continental breakfast. Would like that.

ข้อดี: Pet friendly

ข้อเสีย: Needs more pillows

ข้อดี: I really like the room especially the lights around the headboard.

ข้อเสีย: N/A-

ข้อดี: There was no breakfast.

ข้อเสีย: We specified a handicap room when we reserved on the phone. They knew at the time none were available but waited until we got there to tell us.

ข้อดี: Location was good

ข้อเสีย: No breakfast-- disappointed

ข้อดี: Nothing

ข้อเสีย: Crack pipes on stairs. Hote staff walking and cleaning property left all drug paraphernalia laying around. 0.1/10 not worth the stay. Drug addicts fighting all hours of the night and hotel staff couldn’t care less.

ข้อดี: Nothing

ข้อเสีย: The bedding had cigarette burns in it and the room smelled like mold

ข้อเสีย: Check in process was great, friendly customer service. Room unfortunately had cigarette ashes on counter even though it was a NON smoking room. There were stains on the walls in the bathroom, dirt/paper on carpet by the beds. The drawers and cabinets were also broken and a drawer wouldn’t shut in the dresser.

ข้อเสีย: Staff was more worried about phone calls. Room was not clean. The facilities were outdated. The “kitchen” sink back flowed a few times and showed dirty water and bugs. The room met my needs, but was not worth the price I paid.

ข้อดี: The breakfast could be better

ข้อเสีย: Breakfast

ข้อดี: Nothing

ข้อเสีย: Everything

ข้อดี: The room was clean, and the pool area was nice.

ข้อเสีย: Room was about 90*F upon arrival. It took the room air-conditioner about 2 hours to get the room down to 75*F. Very skimpy breakfast....almost all cabs.

ข้อดี: I arrived late in the evening (11pm) and the staff was organized and fast at getting my room. The room itself was very clean. Everything worked (lights, water, tv with cable, and a/c). Breakfast was all set up at 6am, didn't have many options or fresh fruit, but it did the job.

ข้อเสีย: I requested a non smoking room, which i received, however i was right next to a smoking room so it had a strong odor of cigs until i either got used to the smell or the a/c helped remove it. The sheets werent the softest but the mattress was good. The appliances were obviously out dated (old microwave, fridge, couch, iron) but they all still worked!

ข้อดี: Room was clean and very up to date in terms of furnishings. Hot breakfast items were good and very unexpected feature at what I paid to stay. Check in after 12 am was very easy. I will definitely stay again.

ข้อดี: Price was right, comfortable bed, clean and quiet.

ข้อเสีย: Would've liked a shower cap and more coffee condiments in room, but I'm sure the desk would've had them for no charge. We just didn't ask.

ข้อดี: Rooms were updated and clean with new carpet and clean towels. We had a microwave and refrigerator and even a couch and coffee table. We stayed here last year for the Tyler Rose Marathon and came back because we liked it so much. You get so much for your money as compared to the other hotels in the area.

ข้อดี: We were passing through and needed a room at the last minute. We looked at all the reviews and decided to give it a try. We are extremely pleased we did. The room was very clean, looks like there had been some remodeling done so things were updated except for the bedding. That was dated. Other than that the air conditioning blew very cold, water was hot, and room was neat as a pin. Hotel was quiet, no one running around outside. You can't beat the price. I would definitely stay there again.

ข้อเสีย: More towels needed

ข้อเสีย: There was pee on the floor. It was still wet

ข้อดี: Comfortable bed

ข้อเสีย: Needs updating.

ข้อดี: Possibly the location because it was near the center of town

ข้อเสีย: The two door locks did not work. Electrical outlets were not fastened to the wall. The shower-head was not sealed and fastened to the wall leaving a hole. Toilet paper was used in the lighting fixture the stuff a hole. The room smelled. There was black mold and dirt in the corners of the bathroom.

ข้อเสีย: Was loud and people were slamming doors all night

ข้อดี: The staff was still very nice about everything

ข้อเสีย: Original room was dirty... didn't look sanitized and the breakfast was very limited

ข้อดี: Location. Friendly staff and workers. Everyone very helpful

ข้อเสีย: Needs upgrade. Carpet stains, clock and room phone didn't work, toilet difficult to flush, door to room difficult to close, coffee pot hard to use.

ข้อดี: Good location and price. Was the only hotel in the area with rooms left for a last minute trip.

ข้อเสีย: Bathroom had several strands of someone else's hair on the floor, bathtub was very dirty, stains and dirt on walls and doors that could easily be wiped off if someone took the time. Sink did not drain either. Very outdated, which was not a problem except it would have been nice to have a USB port to charge my phone.

ข้อดี: It was clean, staff was amazing and I would say there again!! I did not have the breakfast but it sounds good..lol

ข้อเสีย: There is nothing I didn't like

ข้อดี: It was an old motel.

ข้อเสีย: Pretty much everything

ข้อเสีย: The room air conditioner was very efficient, but it blows right on the bed like a north easterly wind. I used pillows to block the cold breeze so it would circulate more.

ข้อดี: Room was spacious. Had microwave and refrigerator, which I had requested at check in. Staff friendly and quick. Breakfast was good. Close to nice restaurants, gas, hwy.

ข้อเสีย: Near busy hwy -- some noise late at night.

ข้อดี: Everything was clean and functional. For the age of the structure and the price I was satisfied.

ข้อเสีย: The shower is very outdated. Functional but rather ragged. It was clean.

ข้อดี: Quite & soft bed

ข้อเสีย: Nothing

ข้อเสีย: Service they walked in on me at 10 am without knocking before checking out time

ข้อเสีย: Wasn't very friendly and I didn't like it wifi hardly worked

ข้อดี: Refrigerator and microwave and cable th

ข้อเสีย: Roaches and AC didn’t work very well got hot in room with turned up all the way

ข้อดี: Good

ข้อเสีย: It were ok

ข้อดี: No breakfast offered, which was fine. Was hoping the pool and jacuzzi would be ready but they weren't, and it's understandable with covid-19. Very clean, and great customer service

ข้อเสีย: Pool and jacuzzi

ข้อดี: Was not offered breakfast

ข้อเสีย: The bed was hard the the only one attendant there was a little rude and there was no hot water for the evening I stayed there so o was unable to shower the next morning

ข้อเสีย: The fire alarm rang for an entire hour.

ข้อดี: It’s location was perfect for all my appointments.

ข้อเสีย: I left a water thermos and went back to get it. The lady at the desk refused to ask the cleaning staff about it. (It was a gift) She told me because of covid they throw personal property away. I did not believe her. Not one staff member had any PPE on all week I stayed there. I won’t go back to that establishment.

ข้อดี: The color of the building

ข้อเสีย: The hotel was gross, they gave me a smoking room and when I complained they refused to fix the problem. Told me to call booking service

ข้อดี: Nothing

ข้อเสีย: Room and bed too small staff was very rude the gm was the only understandable person

ข้อดี: Outside was nice and the rooms weren’t too bad. They staff was amazing! Very nice staff!

ข้อเสีย: A lot of hotels were booked here so when I booked there was 2 rooms. Unfortunately (not knowing) we got a smoking room. At first wasn’t too bad..they bleached the room reallllllly good so that’s all u could smell at first. The bleach was really strong that it was burning our eyes so we opened the window and left to go eat. When we got back it was better but then it smelt like burnt plastic. After the night while sleeping the cigarette smell was horrible!! I could smell it in my pillow. I know to not make that mistake again but if ur wanting a cheaper place to stay then it’s not too bad

ข้อเสีย: Couldn’t get fresh towels for none of the 4 days that I was there!!!

ข้อดี: Comfortable and quiet Clean Respond quickly to request

ข้อเสีย: Nothing