โรงแรมใกล้ สนามบิน Shreveport

ข้อดี: The entire staff was very friendly however housekeeping was above and beyond. They went out of their way on more than several occasions to accommodate us. Would stay here again totally based on this fact only! Nice clean hotel, a bit off the beaten path from downtown Shreveport but a perfect fit for this business trip.

ข้อเสีย: Don't think they like the fact that I Booked this hotel using kayak.

ข้อเสีย: The only problem we had was that at the last minute my son and his girlfriend decided to come in town to stay with us. We had a room with a king bed so we asked to change it to two beds - they refused and were going to make us lose 3 nights of payment to change it because we were booked through Expedia and not them. We had to put 4 adults into a room with one bed and paid for a roll away bed to be put in there. The hotel was not even close to booked. They said they can make no changes....I thought it was incredibly rude to make no provisions for the situation - we offered to pay the hotel extra for the extra people. They would do nothing. If I wasn't going to lose 3 nights of payment then I wouldn't have stayed but it was pre-paid...

ข้อดี: Staff was very friendly and professional. Room was very clean and comfortable. Breakfast area was well planned and comfortable.

ข้อเสีย: The microwave in the food area was not tourist friendly. It had buttons like no other I have ever seen and no instructions. The biscuits were hard and dry, as were the pastries.

ข้อดี: Friendly staff

ข้อเสีย: Slight musty smell upon entry to room....but it dissipated after awhile.

ข้อดี: Recently updated , rooms fresh & clean , conveniently located and friendly check-in staff . We enjoyed the large pool. Highly recommended .

ข้อดี: The room was great, bed very comfortable! Bathroom and the room were very clean. Very nice. All of the staff that I encountered were above and beyond courteous and friendly.

ข้อเสีย: The hallways had a musty smell all the time and the very slow elevator stunk of something that wasn't familiar. I used the stairs most of the time. Priced a bit high per night, but not beyond reason. The breakfast in the lobby was just simple stuff, wish it had been more.

ข้อดี: rooms

ข้อดี: The room was clean and the staff was nice

ข้อเสีย: The room smelled like paint , the bathroom lights did not work except one light over the sink, the shower had 10% water pressure about every 60 seconds and the rest of the time it trickled from the shower head. No light in the shower at all. The location is very sketchy if you want to go outside after dark.

ข้อดี: The stay was very nice

ข้อเสีย: Everything

ข้อดี: I enjoyed the just about everything. The bed was comfy. It was close to things I wanted and it still felt like a high end hotel for a value price.

ข้อเสีย: I would have liked more pillows!

ข้อดี: The breakfast wad amazing. Beds were comfortable. Love the shower. The employees were great.

ข้อเสีย: Nothing

ข้อดี: Comfort and service

ข้อเสีย: I was told after I purchased room online that I could have had a better rate because I am registered with the rewards program. Breakfast was closed before we could take advantage of free breakfast. I would suggest allowing cold items be available at least an hour later for those who check in late and are not early risers.

ข้อดี: The staff was excellent.....

ข้อดี: It was near the facilities I would be attending functions at.

ข้อเสีย: The room was not totally cleaned. I opened a night stand drawer to find a bag of chips in it. I checked each day I was there, they were not removed. Also, fixtures had dust on them, lots of dust like they never clean the lights/lamps.

ข้อเสีย: TOSSED AND TURNED ALL NIGHT AND THOSE PILLOWS WHAT THE HELL KINDA PILLOWS ARE THOSE. THOSE PILLOWS SUCKED!!!

ข้อเสีย: The mattresses need replacing. They provide poor support. The bathroom doesn't have an exhaust fan to remove or reduce effects of hot showers.

ข้อดี: Hotel was a great bargain for the money. The hotel was clean, comfortable and the staff friendly. I was there on business but if you are in Shreveport for the gambling, know that you are at least 20 minutes by highway from downtown.

ข้อดี: Everything. Great Hotel. We will be coming back guarantee

ข้อเสีย: I have no negative words for this Hotel.

ข้อดี: Staff was extremely friendly. Room was clean and so comfortable. I would definitely stay here again.

ข้อดี: I really enjoyed my stay the staff was courteous and very friendly.. I loved my experience.. I will stay there again and recommend a friend!

ข้อดี: The hotel was clean. The staff were friendly. It's a stylish and well kept place. The complimentary waters and sweet tea in the lobby 24 hrs a day was a very nice touch.

ข้อเสีย: The bathroom door didn't lock. The mattress was firm, and the adjustable pressure dial on it didn't work. The prices of the sundries in the pavilion pantry were overly steep, and were not listed on or in front of the goods.

ข้อดี: The ac was amazing. I know that sounds silly to mention but when you stay in the south you can barely kero the place really cool without freezing your unit.

ข้อเสีย: It's in a weird business strip.

ข้อดี: I liked everything about it. The location, staff, and overall cleanliness

ข้อดี: Roomservice

ข้อดี: By the write up we read in the hotel we were under the assumption that breakfast was included not extra. It was a nice hotel with a very friendly staff. We will definitely stay again.

ข้อดี: Nothing

ข้อเสีย: Better service with out an attitude. Never again

ข้อดี: The lobby and breakfast area are clean and updated.

ข้อเสีย: Dead bugs and food all over the stained carpeting in the room. Was it even vacuumed? Sheets were stained and we had to replace them ourselves. Bedcovers had fresh stains and clearly were not washed. When requested a new room in friendly and even apologetic manner the front desk associate didn't even apologize. Ended up staying in original room only because a soccer tournament had the hotel filled with preteens and we needed a quieter room at the end of the hall so our baby wouldn't be disturbed. Manager was apologetic when we checked out, but didn't offer to accommodate us or adjust our bill. Incredibly disappointing. Will never be staying here or at any other Country Inn and Suites again.

ข้อเสีย: the booking experience was not good initial indication was that holidat was full i swiyched to hampton i am being charged for both this is not right a simple cancellation would have saved this customer unless this is corrected I will not choose kayak again robert nesbett

ข้อดี: Staff was very inviting and helpful.

ข้อเสีย: A/C blew out a musty smell and carpets smelled of some cleaning chemical.

ข้อเสีย: Ask for a room AWAY from the interstate side of the property. Breakfast (hot items, baked goods) are mediocre. And the fact that’s it starts at 0630 does not help...

ข้อดี: Clean room

ข้อเสีย: The house keeper waking me up at 7 am & 8 am when checkout was at 11am

ข้อดี: The bed was comfortable and the sheets were clean. For the money, it was an overall good experience.

ข้อเสีย: During my 8 night stay, the water went out and the elevator broke. In both cases, the staff was communicative and helpful.

ข้อดี: Every thing was neat and clean had a great time

ข้อเสีย: No all was great

ข้อดี: The room had amazing air conditioning, there was an outdoor pool.

ข้อเสีย: The coffee wasn't that good but the room was still great.

ข้อดี: Close to venue

ข้อเสีย: Smoke smell in bathroom, stains on sheets, grayish wash rags, poor reception on tv, STAFF ENTERED MY ROOM BOTH DAYS I WAS THERE (do not disturb was hanging on door), masks required for all guests, but not for staff. AVOID

ข้อดี: location

ข้อเสีย: Bed covers were not clean-many smudges of makeup. Shower curtain rod was partially pulled off the wall. No waste basket in bathroom.

ข้อดี: It was very quiet!

ข้อเสีย: NO

ข้อดี: Near the airport

ข้อเสีย: It smelled like pee when I first went in, there were no towels or was cloths, and the sink and bath tub would clog up for a long time.

ข้อดี: Friendly staff, location and hot free breakfast

ข้อเสีย: Needed rooms close to mine for teen children but rooms were on opposite ends of the hall

ข้อดี: It was close to the Interstate which was very convenient. The HOT breakfast was delightful and the staff provided fast & easy check in & out! Would stay again

ข้อดี: Breakfast

ข้อเสีย: Staff put us in room with no air/heat . Ask for another room she refused to look but there were other rooms available.

ข้อเสีย: The filth and the noise from the freeway.

ข้อดี: The staff were nice.

ข้อเสีย: The room smelled like mold and smoke. It was right next to an outside door that opened from the outside and was at the end of a hallway. It felt unsafe and I was afraid to leave my luggage in the room.

ข้อดี: There was not anything I would recommend at this hotel. The person checking us in was nice, but that is the only good thing that I can think of.

ข้อเสีย: Where do I begin???? The hotel smelled musty as soon as you walked in. The room smelled horrible. It was not clean. The bed was broken. You were not even allowed complimentary shampoo! You had to buy it from a vending machine. The "lounge" aka the bar down the hall from our room was noisy. Everything at the hotel was very sketchy and dirty. I paid way too much for this room!

ข้อดี: Ok went to check in Friday and police was chasing men all threw the lobby so I didn't stay didn't get a chance to ✔ in it was so much goin on and I had my mother with me so I'm requesting a refund for Friday went back Saturday morning to speak with manger and they wrote down everything ans said for u guy's to contact them. So ✔ in sat and that hotel is very nasty my room had a very bad smile and bugs crawling around I just left can I please get a refund

ข้อเสีย: Have a live agent to talk ti

ข้อดี: Nothing

ข้อเสีย: Mold in bathroom, stains and hair on the sheets. Burn holes on bathroom. The end table was missing the pullout drawer. Burn holes on the table. Toe nail clippings on the floor. White liquid drip dried up on the door. And the hotel refused a refund

ข้อดี: Like the people to staff clean friendly

ข้อเสีย: Na

ข้อดี: The price

ข้อเสีย: There was not a closet for you to hang your clothes and there was a ironing board but no iron. Had I known I could have brought one.

ข้อดี: Absolutely nothing

ข้อเสีย: Everything.

ข้อดี: Location was good,close to highway

ข้อเสีย: Waited forever for refrigerator and microwave

ข้อดี: location, staff seemed kind and worked to try to accommodate us after booking non smoking 2 beds could not be fulfill as reserved.

ข้อเสีย: traveling home with my 17 yo daughter and my medically fragile twin 6 year olds (1 has received a heart transplant, the other is still on the list to receive). booked non smoking 2 double beds online & upon arrival we were told that there were only smoking rooms available with 2 beds and that if I had called them instead of booking thru kayak. we agreed to stay in a non smoking king with a roll away ('if he could find it") went to room. (passed gentleman sitting outside at midnight in front of the handicapped parking and back door smoking & drinking beer). opened door and saw that there was already another guest staying there. Thank God we weren't shot as it was almost midnight when we barged in. went back to front desk and finally put in another room with only king bed. barking dog until about 2am. then sorority girls began returning from partying and were loud and dog began barking again. barking started again around 5am and we got up and left and went to front desk to return key so we could get $50 deposit back that was not disclosed at booking online. was told that they could not give receipt or deposit because they have been too busy to run charges from previous night and that it "should" show up on my credit card. drove home exhausted.

ข้อดี: Bed

ข้อเสีย: It smelled in the room and the hallways and the breakfast was horrible

ข้อดี: The Hotel provided a comfortable night stay and despite dated appearance, the facility was clean. Though some additional customer service training was needed, the staff was cordial. The price was great, but not sure it was worth it.

ข้อเสีย: The hotel facility was old and out dated. The breakfast was horrible on the first day, so we never went back again. The walls were poorly painted with no pictures/art n the wall,chipped paints/plaster on walls and in the bath tub and the furniture was old. The water smelled like ocean water which made it scary for brushing teeth. The room also smelled like old wet carpet upon entry. The security doors around the building were constantly propped open throughout the day - security risk.