โรงแรมใกล้ สนามบิน ดัลลัส Addison

ข้อดี: The hotel was great. Everyone was friendly and provided great service. It was very peaceful and the grounds were beautiful. Breakfast was included and other perks included a world class fitness center, an outdoor running/walking path, and a very nice pool. I would recommend this hotel to anyone staying in Dallas. The price value is incredible. This is a hidden gem.

ข้อเสีย: Nothing

ข้อดี: Everything was great! We enjoyed the fitness center, got massages and loved the walking/jogging track. Everything was very clean which we always appreciate. Staff was always helpf and friendly. We will definately be back on our trips to Dallas.

ข้อเสีย: Room did not have a mini fridge or microwave. I did not ask to see if these are available though.

ข้อดี: Breakfast was great

ข้อเสีย: The wifi didn't work well

ข้อดี: Access to the entire grounds including fitness facility was great! Coffee selection was nice. Room was very spacious with clean, crisp design.

ข้อเสีย: Would have liked a refrigerator in the room.

ข้อดี: Amenities

ข้อเสีย: Due to COVID there unfortunately was no breakfast or housekeeping service available. This meant the room was never cleaned nor were linens or towels ever changed. The front desk provided towels though it took a couple days amid inquiry to discover this. Just wish it was brought to my attention beforehand.

ข้อดี: The staff was excellent....

ข้อดี: The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than the standard hotel fare. You can also take your drinks up to your room if you order from the 2nd floor restaurant.

ข้อเสีย: The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was such a surprise as we've stayed at other Westin properties that had lovely pools.

ข้อดี: Proximity to everything Galleria

ข้อเสีย: BEWARE - We didn’t get a Double Room, which is what we booked on Kayak; however, because we had kids it wasn’t a problem to have them sleep on the floor. The hotel was happy to bring blankets and pillows.

ข้อดี: Clean, great location, comfortable bed and big room.

ข้อเสีย: No free wifi:(

ข้อดี: would you stay in a bed where someone's dog stayed? i think there hadls to be pet friendly rooms. all rooms cannot be pet friendly!

ข้อเสีย: the idea that i stayed in a bed where someone else's dog slept! this is disgusting!

ข้อดี: valet was very helpful

ข้อเสีย: called room service at 6:45am for breakfast-no answer for 10mins; had to leave hotel-day ran late, etc

ข้อดี: Overall, I liked this hotel. I experienced multiple confusions with the front desk staff and my reservations, but it didn't cause too much of a problem. The rooms are nice, but you can just tell the hotel is old. The connection to the mall was incredibly convenient. That was my favorite part. I would stay here again.

ข้อดี: Rooms are nice, the shower is great, enter the Galleria without going outdoors.

ข้อเสีย: Housekeeping did not refresh toiletries or the ice bucket.

ข้อดี: Connected to galleria mall, big room

ข้อดี: Very good experience

ข้อเสีย: You need more people at front and do not charge for Wi-Fi

ข้อดี: size and quality of room

ข้อดี: Mall had American Girl, restaurants, ice skating and more. My kids are asking if we can stay here again.

ข้อเสีย: Construction in the parking lot

ข้อดี: The access to shopping

ข้อเสีย: Didn't guarantee type of room we requested due to "third party" booking.

ข้อดี: Very professional, courteous, convenient location. We thoroghly enjoyed our stay at this hotel. Thank you.

ข้อดี: The service!

ข้อเสีย: They didn't have my reservation. They couldn't find it and then I got double charged for a couple of thing. Service was great but that just showes they don't don't have things put together properly.

ข้อดี: Not applicable

ข้อดี: The rooms were beautiful, very chic. The staff was awesome! It was very luxurious and the bed was very confortable!

ข้อเสีย: Guests have to pay for parking daily, and it was pretty expensive.

ข้อดี: Amazing staff, gorgeous decor, and just an amazing experience

ข้อเสีย: N/a

ข้อดี: The hotel was very secure. The room was quite comfortable.

ข้อเสีย: I was disappointed that online the hotel is advertised as having an airport shuttle available, and there was none. Also, online there is mention of breakfast being included. It is available at an additional cost.

ข้อดี: Great commodities

ข้อเสีย: Had to pay to park myself

ข้อดี: Staff was very friendly and helpful.

ข้อเสีย: Had a couple of issues with timeliness. Ordered room service one morning, just 1 latte and 1 cappuccino, and it took over 1.5 hours to show up. We were told it would take 25 minutes. We took a shuttle to dinner and that was fine. However, on the return trip, we were told a car would be there to get us in 15 minutes. It took just over an hour. I can understand delays (especially driving on a Saturday night), but the complete lack of a good estimate on time and/or the lack of updates is what caused it to be an issue. The fact that we had to repeatedly call to get updates and were repeatedly given grossly inaccurate updates was the problem.

ข้อดี: One of the best! The staff was very helpful. The restaurant/bar was great. Absolutely no negatives during my stay. When in Dallas, I'll stay there again.

ข้อดี: Overall good stay

ข้อเสีย: Parking fee extra

ข้อดี: Overall customer service was amazing. Room was perfect for the price and location. If ever in Dallas again, I would stay here again!

ข้อเสีย: No complaints.

ข้อดี: Nice rooms

ข้อเสีย: Small pool

ข้อดี: I want to start out with the presentation of the hotel. Very modern and chic. I loved it. We got to the hotel before check in and we were exhausted from a 8 hour trip. The lady let us check in earlier and I wish I would have gotten her name because she made our first solo hotel reservation experience a joy. The rooms were spacious and had individuality that some hotels don't have. I will go back for sure!

ข้อเสีย: I didn't like that we had to pay for parking. I also didn't like that they charged a $75 fee just in case we did something to the room. There was a staff member who didn't really seem welcoming but I won't hold it against the hotel or the staff member himself since everyone has an off day

ข้อดี: Surprisingly affordable for such a beautiful place From the grand lobby to the beautiful room this place was perfect. The employees couldn't have been kinder and more accommodating

ข้อเสีย: As beautiful as room was next stay I would like windows facing outside as opposed to the lobby Would've been nice to see a sun rise or set The window shades needed to be closed for privacy it was easy for guests to see in from walkway

ข้อดี: Room was very clean and comfortable. The staff was super nice and accomodating! Prices for parking, breakfast and bar were much too expensive in my opinion. Room had a mini frige that we could store our water and soda's that we brought. A microwave would have been a great addition to the room since we had left overs from some of the wonderful Dallas restaurants we visited. I would definately recommend to others but with a disclaimer that most ammenities come with $$$.

ข้อดี: Beautiful hotel. The lobby had lots of places to relax and the rooms were oversized and very comfortable. Flat screen TV with swivel to view from all angles. Service was very courteous and responsive.

ข้อเสีย: The indoor pool was murky and the surrounding deck area was not clean.

ข้อดี: They knew my name when I called for service every time!

ข้อเสีย: The midnight menu. The sandwich was stale.

ข้อดี: Close to DFW and easy to find

ข้อเสีย: My reservation was not found, though it was honored once I showed the paperwork. It was an inconvenience for my wife since she arrived before my plane touched down.

ข้อดี: Front desk, food and beverage staff was extremely accommoadting throughout my staff they were both friendly and professional Also, the morning food service was above average compared to your competition. That's one important thing to keep customers coming back! Nice job!

ข้อดี: Everything was clean and well kept. The breakfast buffet was unusually good. You won't get a scenic location, but if this is a convenient neighborhood for you it's a solid choice.

ข้อดี: The room was clean and priced well. The staff was friendly and helpful. THe breakfast was delcicious also!

ข้อเสีย: No bath tub and the tv was having connection issues.

ข้อดี: Staff were friendly, room were nice & roomy, clean.

ข้อเสีย: Elevator were in the process of being impove.

ข้อดี: I enjoyed the space and layout of the room. There was enough room that we didn't feel cramped in. We enjoyed breakfast.

ข้อเสีย: I did like that the room didn't have a tub. Trying to shower a small child can be challenging.

ข้อดี: I loved how large our room was it was like a living room area and then the bedroom. Large couch bed for my children. With king sized bed for adults! Water pressure in shower was great and had enough hot water for all 4 people. Slept great in bed it was very comfortable!

ข้อเสีย: There wasn’t a plug for phone beside one side of the bed and we had to turn ac up to 80 because it was super cold they had it on 63 when we came in. Other than that it was great’

ข้อดี: The staff here were so nice, I loved staying there.

ข้อเสีย: There were no Mircowaves in the rooms.

ข้อเสีย: The website states they have an indoor pool and they do not! However the manager called across the street and got permission for us to go to embassy suites to swim.

ข้อดี: helpful & nice staff clean rooms & beds & bathroom nice breakfast good parking space

ข้อเสีย: swimming pool suppose to be heated but it was not we love sausages in breakfast(without pork) please serve them the ware drop location is uncomfortable in the room

ข้อเสีย: I was in single bed room and you can't have your leg touch to toilet to close the bathroom door. It is that small. No got water consistency. Bathroom lock didn't work. Night shift clerk saw me figure out how to open the lobby door but didn't bother to get up our signal at least. He preferred to stay on the phone. I won't recommend Hyatt in Dallas area.

ข้อดี: Great customer service, great breakfast

ข้อดี: It was clean and the staff was accommodating. The room was spacious.

ข้อเสีย: There were children in the room next to me who were very loud.

ข้อดี: Breakfast was fresh and very tasty.

ข้อเสีย: Checked in almost 15 minutes late due to no available rooms.

ข้อดี: Staff is great, clean room to expectations. Close to the galleria.

ข้อเสีย: Parking charge, Nothing in the fridge not even a bottle of water, bed sheet and comforter is too small for the size of bed.

ข้อดี: Great staff that catered to business travel. What a pleasure.

ข้อดี: Gym great and. Dry clean, included breakfast excellent

ข้อเสีย: Bathroom under lit, no safe in room, sliding bathroon door ineffective and hard to operate

ข้อดี: Very clean, great food, all good stuff!

ข้อเสีย: Nothing...

ข้อดี: Location is excellent. Walking distance to many businesses and a short ride to anything you need.

ข้อเสีย: The catering was average.

ข้อดี: Clean, easy check in and out, everything worked, staff informative

ข้อเสีย: you charge for internet so I did not use and that is a deal breaker for me.

ข้อดี: Cleanliness

ข้อเสีย: No

ข้อดี: Nice quiet place to go

ข้อเสีย: No

ข้อดี: The set up and would love to stay here more.

ข้อเสีย: Well first off this hotel never once said anything about there being a 50 dollars hold on my account. And when I went to use the laundry facilities I could not get into it. Went to the front desk and no one was around to assist me.

ข้อดี: I liked the location.

ข้อเสีย: Upon my arrival, the door was locked. I had to call to get someone to let me inside. As the employee was letting me in she was fussing with a guest about asking for another key to his room. It was very unprofessional and uncomfortable for me.

ข้อดี: Not a thing

ข้อเสีย: I found the place was nasty, smelled aweful and toilet didnt work. But I was exhausted So I just went to bed. Next morning sfter i checked outthe staff claimed i smoked in the room (im a non-smoker)they charged my card in theamounts:$144.60 $50 $5.93 $.06

ข้อดี: Staff was excellent and very friendly. Free laundry machines were nice.

ข้อเสีย: Our room smelled bad and there were random bad smells throughout the hotel. Our microwave didn't work which was a pain. The clerk offered to give us another room though, but we had so much stuff we didn't want to move it .

ข้อดี: room clean location

ข้อเสีย: room service, breakfast

ข้อดี: while experiencing rude service from one receptionist ( Ellis) there was another woman receptionist trying to consolidate him while trying to answer our questions.

ข้อเสีย: i couldn't check in because i am 20 and the minimum check in age is 21. I was upset about that but I respected their policy. my reason for complaint was because there was an extremely rude receptionist at the check in desk named Ellis who was very unprofessional in handling my girlfriend and I. he looked at me funny when he saw us walk in and as we i approached the desk to speak to him he went into the back room when i was directly in front of him. he came back a few minutes later smiling laughing and eating trail mix. when i asked him if we could check in he responded with a mouthful of food asking for my name in a very rude tone. when i handed him my reservation papers and id without even looking at them he said i wasn't 21 and couldn't stay. I then asked if i could get my booking and reservation number from he then responded with another mouth full of food telling me to get it off my email because he didn't want to print it.

ข้อดี: Hot breakfast and evening reception. Swans in the lobby are a unique feature of this hotel. Excellent staff. Great location for shopping.

ข้อดี: The whole staff was extremely and very accomodating, often going out of their way to help

ข้อดี: The location is great as its walking distance from the Galleria. I liked it for what I was looking for. I would have given even better rating as the food choices are very limited and the staff could be more alert...

ข้อดี: The room was great! Nice clean sheets, down pillows and overall clean room.

ข้อเสีย: I didn't like an extra fee for parking, wifi and breakfast. I was very lucky I was compensated for all of these extra items as a birthday stay!!!

ข้อดี: Staff was friendly and checking quick.

ข้อเสีย: Please do not charge your guest almost $13 for parking, I didn’t even park inside. Bad business practice.

ข้อดี: Clean facilities, courteous staff and beautiful lobby!

ข้อดี: The king size room

ข้อเสีย: Having continental breakfast :)

ข้อดี: Loved the pillows and the bed. The decor was nice.

ข้อเสีย: It smelled dirty, carpet smells bad, did seem very clean. Breakfast was to expensive.

ข้อดี: Been here many times. Love the location the price they Kayak was 100.00 more than the additional room I added to our stay

ข้อดี: Nothing

ข้อเสีย: Everything

ข้อดี: easy check in, Great location and good value for our stay.

ข้อเสีย: Pay to park was not included in the room rate.

ข้อดี: The layout and interior decor of the rooms!

ข้อเสีย: Think something was wrong with the toilet in our room, the water would take forever to fill and you could just hear the noise from it.

ข้อดี: The staff was very friendly and the food was good. I had the lunch buffet and the breakfast buffet.

ข้อเสีย: I stayed on the 11th floor and it had a heavy smell of mold in the hall way. The room did not have this smell.

ข้อดี: The front desk was very polite and pleasant. Breakfast was good.

ข้อเสีย: Some times my card for elevator didn't work and I had to get it re-programed a couple of times.

ข้อดี: the rooms were large

ข้อเสีย: service of staff mainly in the restaurant

ข้อดี: We loved our stay! We were iffy on staying there because of the ratings but it was great. Room was very clean. They do have a parking rate but since you are staying at the hotel the do waive it. It is very quiet and peaceful, our 6 month old slept through the night! Would definitely stay there next time we travel to Dallas!

ข้อเสีย: The bathroom tiles in the tub need to be fixed. Nothing major.

ข้อเสีย: I wasn't recognized as a gold member until day 3 of my stay. Subsequently was informed I could not receive Executive Lounge access because I did not book through the proper channels, but was told they'd let it "slide". Housekeeping cleaning rags were left in my room.

ข้อดี: I enjoyed the breakfast buffet and the lake outside

ข้อดี: The room itself was nice and we did get an upgrade to a suite.

ข้อเสีย: The room wasn't totally clean. Dried soda on counter in kitchenette when we arrived-maids didn't even clean it when I left a note! Dried silly string in pictures and ceiling. Broken furniture. Disappointing. None of the staff smiles or even seems to welcome you at all. Plus--had to pay $17/night for parking garage across the street.

ข้อดี: Area of city. Hotel lobby space

ข้อเสีย: Small bathrooms, no courtesy shuttle, no weekend Happy Hour

ข้อดี: Ms Cleo was very helpful

ข้อดี: Nice size room and very friendly staff

ข้อดี: Beautiful looking building. Nice looking lobby, bar, and front desk. Good location for shopping.

ข้อเสีย: Rooms outdated. Have to pay for parking, internet, breakfast. Short on the number of towels that you get. Tub had mold around it.

ข้อดี: Over all hotel is nice, near the mall.

ข้อเสีย: Staff wasn't very friendly .

ข้อดี: Pros: friendly staff, good location, punctual valet, nice bar.

ข้อเสีย: Cons: dirty bathrooms with dirt in bathtub, used soap bar still in shower, carpet felt dirty, extremely outdated furniture (felt like I was in a cheap Vegas hotel), bug crawled on me during sleeping, no breakfast included, have to pay for Internet and parking.

ข้อดี: The hotel is located across the parkway/tollway from the galleria and is also near a lot of restaurants. Our room was clean and the staff was helpful.

ข้อเสีย: Parking at the hotel essentially costs $17 per day ($17 overnight or $28 overnight for valet parking). Otherwise, there are hourly rates available.

ข้อดี: Appearsnce - location - very clean

ข้อเสีย: The Noise!!!!!! I did not sleep

ข้อดี: I like the location and the staff.

ข้อเสีย: I don't like to get "nickeled and dimed" with Wifi. You have to pay for each IP address on Wifi. Seems to me that if you pay a fee for Wifi you should be able to sign on to more than one computer.

ข้อดี: The staff was really nice, and the rooms were nice as well!

ข้อดี: The night desk clerk gave us a great suggestion to satisfy a late evening ice cream craving. Pacino Italian Gelato at Preston and Forest, not 10 minutes away. Delicious sweet treat.

ข้อดี: • kitchenette was clean • fridge/freezer was cold and ready to go.

ข้อเสีย: • Floors were super sticky on arrival. • offered breakfast only consisted of instant oatmeal and coffee. • kitchenette sink was very slow to drain. • free wifi is throttled to 90kb/s. this is barely enough to even check email. Some webpages took almost a minute to fully load. (including Gmail) • extremely low water pressure in shower. • half the water leaked into the wall and out onto the floor. • There is a very little noise insulation between the hallway and the room, and between outside and the room. (albeit, my room was on the highway side of the building). • A loose piece of roofing panel was constantly banging in the wind outside my window.