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ข้อเสีย: Poor food, pay extra for lunches, 3 small cups of water for a flight of 10,5 hours. Long waiting times.
ข้อดี: I was nicely surprised with food , blankets and earphones included in the low cost airline service. Flight yeam was superv . We left with almost 4 hour delay due to florida storms .
ข้อเสีย: The booking process with kayak vayama did not provide the right information to access flight online website so no possibility to check in online or lugagge extra request available .
ข้อเสีย: The airplane is freezing!
ข้อดี: Good food for the long flight and lots of complimentary water.
ข้อเสีย: No leg room for a seven hour flight
ข้อดี: Good food and good movies
ข้อเสีย: Two hour flight delay without any explanations. On the trip from Orlando to Miami the crew closed the bathrooms and no one was allowed to use them for the entire flight.
ข้อดี: Great crew and flight coordination. Everything was very smooth and well communicated.
ข้อดี: Leg room
ข้อเสีย: Salty food Blankets not distributed Announcements only in Dutch
Great service for the price
ข้อดี: The service from the cabin crew was superb! So was flying on the B787.
ข้อเสีย: Going through Customs in Sanford was a new experience for me, kind of tricky, but compared to JFK, it was a cakewalk.
short flight. not really much to say.
ข้อดี: quick trip, open seating, not a lot of passengers on that leg of the flight
ข้อเสีย: it was all good. nothing negative to say
I love this airline. Second time flying and it was just as nice.
ข้อดี: The Miami to Amsterdam flight was smooth and quiet. This Boeing Dreamliner is pretty nice! The staff is kind and helpful. The meal was pretty tasty. No massive check in lines like I saw for AirEuropa as I headed to security. Poor souls. The comfort economy was alright. Chair reclined enough. It’s not Star or Premium. Plane stayed clean. I search our TuiFly when going to Europe. Maybe I shouldn’t be saying all this because everyone will want them.
ข้อเสีย: I will have to say that the cabin was a little warm even for this Florida resident. I wish they would have offered more water rather than say the bar is open. Maybe offer wine for charge with meal. Maybe a booze and water cart. I wish the .nl website was English capable.
ข้อดี: On time departure and early arrival. Good seats and entertainment options.
ข้อเสีย: Need to buy hold bags in advance rather than at the airport
ข้อดี: - Service on Flight - Comfort
TUIfly Netherlands- Excellent!
ข้อดี: Great on board staff and smoothly run operation- felt very personal although it was a large flight! Economy class was spacious enough for the long overnight flight and overhead cabin space was great! Clean and professional.
Ok for the price
ข้อดี: Staff was good and friendly. They have a new Boeing 787 which is faster then most other aircrafts. Price was cheap I paid from Orlando to Amsterdam about 250$ one way.
ข้อเสีย: Absolutely HORRIBLE comfort of the seats, basically you have NO legroom at all, it's ok if you have a short flight like 2-3 hours but when you fly long distance it makes you VERY tired and really uncomfortable, I've never seen anything like that before. They serve food only once and it's not good and very small portion. Overall if you're looking for a cheap flight tui is the answer but I'd rather pay extra 100-300$ and get a bigger airline with more comfortable seats.
ข้อเสีย: Had to check in our carry on luggage
Missed our flight
ข้อดี: I liked nothing about this airline. The customer service was awful.
ข้อเสีย: The flight time changed to one hour earlier which left my party and I without a flight home from Amsterdam while we needed to reach Florida. The customer service desk was absolutely awful which provided no help at all. We asked the desk where to check in for the our flight which was apparently already boarding, while the woman told us to go wait in line. After waiting in line for 30 minutes, the check in desk told us that it was too late to check in for the flight. This led us to spend over $1000 on a new flight home. Thank you TUIfly.
I was pleasantly surprise
ข้อดี: The service was good and the equipment much better that expected
ข้อเสีย: Not many choices on food
I really didn't like the stop over
ข้อดี: I got to stretch for a bit
ข้อเสีย: The whole clearing customs and back to the same plane again
ข้อดี: The plane was comfortable and the staff was extremely helpful & friendly..
ข้อเสีย: You couldn't check in on line and the website didn't have a english language option.
ข้อดี: I loved how accommodating the crew was.
ข้อเสีย: Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
787 only way to travel
ข้อดี: The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
ข้อเสีย: Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
my maiden voyage on tui...
ข้อดี: i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
ข้อเสีย: i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
ข้อดี: Crew very helpful & friendly
ข้อเสีย: Seating tight, meal not very good
ข้อดี: For the price, can't be beat. Very nice plane and pretty comfortable flight
ข้อเสีย: Check in desk is in terminal j, not f, which was posted on the website.
ข้อดี: I love the Dreamliner - it makes for a very comfortable flight!
ข้อเสีย: I would appreciate free wine with dinner.
March 25 2016
ข้อดี: The crew were friendly and helpful
ข้อเสีย: The name Arkefly was still posted as the airline on the itinerary, very confusing to find it at the Miami Airport. The departure time was changed without any notice. No breakfast was served and the food served needed some flavor. Earl
An airline to discover
ข้อดี: With new equipment like the 787 and friendly crew everything is great.