Guest reviews
Overall rating
8.4
Excellent
Based on 1,383 reviews
Overall
8.6
Boarding
8.7
Comfort
8.4
Crew
8.9
Entertainment
7.8
Food
8.0
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Pros: No space for my small duffle bag in the overhead binders
review from
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7.3
Cons: The ice falling from the AC was so annoying. It kept falling on my skin and it was jarring and uncomfortable. I won't be using Alaska airlines again until you get that resolved.
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8.0
Good flight
Pros: Premium class seating has great leg room
Cons: We upgraded to premium seating because when looming on the website it said there were plugins. There are no plugins in premium seating only first class.
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10.0
Great, easy flight
Pros: Great customer service and hospitality. In flight staff were a fun group.
review from
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7.6
Good, not bad
Pros: The flight was on time leaving and early to arrive.
Cons: One of my flight attendants seemed grumpier than I would expect. Not rude, but not at all pleasant either. This was uncharacteristic from an Alaskan Airlines flight attendant in my experience.
review from
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10.0
Pros: Great flight attendant He was so so nice and funny making the flight more enjoyable
Cons: None I liked it a lot
review from
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8.0
Pros: The ticket desk people were very nice in assisting us with ars baggage weigh in and tagging. The 2 flight attendants did a great job of handling a full plane of passengers. Nice legroom on the Embraer flight. We are arrived 1/2 early. The food and cheese plate was pretty good for the price.
Cons: We were an hour late leaving the gate but the pilots made up for half of that time in the air. I was not bothered since that was the end of our trip and we had nowhere to be.
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8.0
Pros: Friendly staff
Cons: Overbooking and double booking of my seats. Almost didn't let me fly.
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9.0
Cons: Seats are hard and transmit all movement from row behind
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10.0
Pros: Took off on time. landed early, free wi-fi. What more could I want?
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10.0
Pros: On time, polite staff, leg room, free entertainment
Cons: Nothing
review from
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10.0
20 minutes early :)
Pros: They are great
review from
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10.0
Great, easy flight
Pros: Great customer service and hospitality. In flight staff were a fun group.
review from
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10.0
Pros: Great flight attendant He was so so nice and funny making the flight more enjoyable
Cons: None I liked it a lot
review from
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9.0
Cons: Seats are hard and transmit all movement from row behind
review from
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10.0
Pros: Took off on time. landed early, free wi-fi. What more could I want?
review from
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10.0
Pros: On time, polite staff, leg room, free entertainment
Cons: Nothing
review from
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10.0
20 minutes early :)
Pros: They are great
review from
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7.3
Cons: The ice falling from the AC was so annoying. It kept falling on my skin and it was jarring and uncomfortable. I won't be using Alaska airlines again until you get that resolved.
review from
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8.0
Good flight
Pros: Premium class seating has great leg room
Cons: We upgraded to premium seating because when looming on the website it said there were plugins. There are no plugins in premium seating only first class.
review from
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7.6
Good, not bad
Pros: The flight was on time leaving and early to arrive.
Cons: One of my flight attendants seemed grumpier than I would expect. Not rude, but not at all pleasant either. This was uncharacteristic from an Alaskan Airlines flight attendant in my experience.
review from
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8.0
Pros: The ticket desk people were very nice in assisting us with ars baggage weigh in and tagging. The 2 flight attendants did a great job of handling a full plane of passengers. Nice legroom on the Embraer flight. We are arrived 1/2 early. The food and cheese plate was pretty good for the price.
Cons: We were an hour late leaving the gate but the pilots made up for half of that time in the air. I was not bothered since that was the end of our trip and we had nowhere to be.
review from
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8.0
Pros: Friendly staff
Cons: Overbooking and double booking of my seats. Almost didn't let me fly.
review from
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