Recent reviews
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10.0
On time
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10.0
Everything Nothing
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10.0
i DON'T UNDERSTAND HOW WE WERE ABLE TO LEAVE 20 MIN EARLY AND THUS LAND 20 MIN EARLY. I UNDERSTAND THAT SEABORNE WANTS TO HAVE EVERYONE READY TO BOARD EARLY BUT WHAT ABOUT THE PASSENGER WHO IS JUST ON TIME.
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5.0
Extremely hot unable to hear flight crew speaking through speaker. Had to sit on plane and wait for aircraft next to us to leave over 15 mins
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4.6
Seaborne is usually a pretty decent airline, haven't had any significant problems before this. I guess it was my fault for not double checking but according to the booking site my bike charge was $60. This seamed reasonable as most major us airlines charge around $100 and Winair charged $20 on the way there. Turns out it's $200 which is more than I paid for the actual ticket. Very unfortunate as I would have never booked with them in the first place had I known the real charge. For anyone traveling with sporting equipment I do not recommend Seaborne at all. Lady at checkin was pretty poor service as well. Learned my lesson and will stick with winair!
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6.0
The flight was easy and quick. The gate agents were uncommunicative. We were nearly 45 minutes late boarding and nothing was said. The flight showed a "boarding" status for half an hour before anything was said to us. I can handle late departing flights, but I don't like when no communication is provided explaining the issue.
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2.0
Not to be trusted. Never fly with them again.
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2.0
The gate staff did what they could to help stranded passengers. I have nothing but empathy for them My daughter and I were on 2 different airlines I was stranded in St Thomas and she was alone in San Jaun. There isn't enough room to write all that happened on my last two trips on this airline so I will leave it at "there is no way I will book a ticket with Seaborne again!" Their schedule the post is pure fiction and they cannot be trusted if you have plans or connections.
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6.0
Flight attendants were real nice... fast andcomfortable plane.... I Will NEVER travel with Seabourne again as they charged me $200 each way for taking one surfboard with me to Tortola... ended up paying $678 for the flight, iamaProfessional Surfer and needed my boards for my stay there...I will warn all of my friends Never to travel on Seaborne as the other airlines flying from San Juan to Tortola do not charge for surfboards... After paying for the boards the lady in the counter told me she could not guarantee the surfboards were going to fit in the plane either.... I hope Seaborne reads this and takes note... Thank You
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2.0
Our 10 AM flight never took off due to mechanical problems. Some passengers were notified the day before, others, including me, were not. The next available flight on Seaborne might occur 2 days later. The airport agent said she had no internet connection with Seaborne headquarters in Puerto Rico, so could not help with scheduling or paying for an alternate flight or reimbursing us for the canceled flight. Dealing with other airlines by phone and a hotel by internet (our connection in the airport was fine), we bought tickets for flights on other airlines and reserved a hotel. We flew out on Winair at 8 PM.
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5.0
Extremely hot unable to hear flight crew speaking through speaker. Had to sit on plane and wait for aircraft next to us to leave over 15 mins
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4.6
Seaborne is usually a pretty decent airline, haven't had any significant problems before this. I guess it was my fault for not double checking but according to the booking site my bike charge was $60. This seamed reasonable as most major us airlines charge around $100 and Winair charged $20 on the way there. Turns out it's $200 which is more than I paid for the actual ticket. Very unfortunate as I would have never booked with them in the first place had I known the real charge. For anyone traveling with sporting equipment I do not recommend Seaborne at all. Lady at checkin was pretty poor service as well. Learned my lesson and will stick with winair!
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6.0
The flight was easy and quick. The gate agents were uncommunicative. We were nearly 45 minutes late boarding and nothing was said. The flight showed a "boarding" status for half an hour before anything was said to us. I can handle late departing flights, but I don't like when no communication is provided explaining the issue.
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2.0
Not to be trusted. Never fly with them again.
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2.0
The gate staff did what they could to help stranded passengers. I have nothing but empathy for them My daughter and I were on 2 different airlines I was stranded in St Thomas and she was alone in San Jaun. There isn't enough room to write all that happened on my last two trips on this airline so I will leave it at "there is no way I will book a ticket with Seaborne again!" Their schedule the post is pure fiction and they cannot be trusted if you have plans or connections.
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6.0
Flight attendants were real nice... fast andcomfortable plane.... I Will NEVER travel with Seabourne again as they charged me $200 each way for taking one surfboard with me to Tortola... ended up paying $678 for the flight, iamaProfessional Surfer and needed my boards for my stay there...I will warn all of my friends Never to travel on Seaborne as the other airlines flying from San Juan to Tortola do not charge for surfboards... After paying for the boards the lady in the counter told me she could not guarantee the surfboards were going to fit in the plane either.... I hope Seaborne reads this and takes note... Thank You
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2.0
Our 10 AM flight never took off due to mechanical problems. Some passengers were notified the day before, others, including me, were not. The next available flight on Seaborne might occur 2 days later. The airport agent said she had no internet connection with Seaborne headquarters in Puerto Rico, so could not help with scheduling or paying for an alternate flight or reimbursing us for the canceled flight. Dealing with other airlines by phone and a hotel by internet (our connection in the airport was fine), we bought tickets for flights on other airlines and reserved a hotel. We flew out on Winair at 8 PM.
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