ข้อเสีย: Payment for luggage. Not been asked on outward journey. Didn't have spare cash either. Had to use card which was declined in first attempt. Traumatic!
ข้อเสีย: Both planes were delayed with no explanation, but not by more than an hour. The sandwich was meh but the cookie desert was very nice
Good airlineข้อดี: Plane ข้อเสีย: Was a little delayed
TAP - Worst airlines awardsข้อเสีย: The airline hostess were extremely rude. There were only 2 bathrooms on the plane, and when about 30 people were in the line for the bathroom, the hostess told us we could only use the one bathroom in the back and not the front, because that was for the 3 people in first class. This created a huge line and also safety hazard if the plane experienced turbulence. There were elderly people as well who they gave no consideration to. In the massive line to use the one restroom on the plane, one woman accidentally opened an overhead been as she grabbing something during turbulence. The flight attendant shouted at her asking what she was looking for, the woman responded the bathroom, and the hostess condisendingly told her that bathrooms are not located in the overhead been. Extremely rude. No entertainment and late departure. Horrible staff and horrible experience. I will NOT be using that service again.
Delayedข้อดี: I always fly with TAP but the last year the standard has declined. We were delayed three hours and missed two train connections and had a horrendous journey because of the delay. No one explained why it was delayed . the captain apologized when we took off but it sounded insincere and no explanation why. TAP always included hold luggage in their flight price but not anymore. I ended up paying twice for hold luggage. £23 with kiwi.com through your kayak company. As I didn't receive an email from them confirming the bag payment, I rang Tap. Paid again as no good luggage was booked and a few day s later two payment s had been taken out of my account another for £16 to tap. All in all a very unsatisfactory experience, be coming just like the cheap poor standard other cheap airlines around. Not sure why I am even writing all this it will make not a jot of difference.ข้อเสีย: Being treated like an animal herded about like I hadn't paid £100 to fly you would think it was like they were paying you.