Guest reviews
Overall rating
5.9
OK
Based on 192 reviews
Overall
6.0
Boarding
5.9
Comfort
6.1
Crew
6.8
Entertainment
5.0
Food
5.7
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0
The call agent was unable to help in any way
Cons: I called the day before explaining my flight from Houston to Lima had to be delayed a day because the Austin to Houston leg was delayed by several hours. The call agent said flat out that had no way to help me. No way to reschedule .. that was that. Also, I was asked to give a credit card to be charged $75 dollars to get a refund which was just barely more than $100 and it would take weeks. Had to rebook from scratch with another airline. So, overall not a good experience with Peruvian.
review from
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3.6
Could be lots better
Pros: The food isn't to bad and the crew was very nice
Cons: First flight was canceled, and they put me on another flight a few hours later. Not a big deal, but then that flight got canceled as well and in total I was I in the airport 9 extra hours. Then on the way back my flight was delayed but and hour. They also made me check my bag even though it fit within there size and weight requirements as carry on.Just a couple of examples of many more problems with this air line.
review from
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2.0
Cons: Late both ways. Going - sat on plane for 1 hour before takeoff. Coming back - delayed 2 hours. No vegetarian food.
review from
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5.3
Cons: The line was very long to check in and there were only 2 counters open
review from
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2.0
Cons: Worst service ever! Flight delayed 4 hours and there was anyone to assist us.
review from
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10.0
Pros: Clean and comfortable. Excellent service. Very helpful and nice staff
review from
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3.0
Avoid this airline unless you're on a super tight budget
Pros: It was the cheapest flight from Lima to Cusco.
Cons: One of my flights was delayed and then cancelled, then re-booked for another day. The second flight was delayed a few hours. Speaking with other travelers this is very consistent with Peruvian Airlines. Expect your flight to be delayed a few hours and don't plan anything back to back with your flight arrival time. The planes are old and the service isn't top notch. I wouldn't recommend this airline unless you're on a tight budget as this was the cheapest flights we saw.
review from
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2.0
Pros: People front desk very polite and willing to help you.
Cons: Service in general.they don't offer you a snack an also you cannot buy nothing in the plane. In plane we received wrong information and our flight was delayed. So we miss our next flight. And no body wanted to be responsible. Peruvian didn't accept the responsibility and we had to buy another ticket to arrive to our final destination
review from
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2.0
Cons: Service in general.they don't offer you a snack an also you cannot buy nothing in the plane. In plane we received wrong information and our flight was delayed. So we miss our next flight. And no body wanted to be responsible. Peruvian didn't accept the responsibility and we had to buy another ticket to arrive to our final destination. There was not people of customer service to make a claim all the afternoon
review from
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5.3
Needs improvement
Pros: Flight was fine.
Cons: Ground hostess rude!
review from
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2.0
Cons: We canceled the flight after repeated unexplained delays.
review from
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6.6
Pros: They actually give you a little sack box even though it's only an hour flight. Staff was friendly.
Cons: Checkin took FOREVER in Cusco. The line was insane. They ended up creating a special line for our flight to check in or we all would have missed it! The seats are also really crammed into the plane. Luckily it wasn't a long flight because the legroom was non-existent.
review from
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2.0
The call agent was unable to help in any way
Cons: I called the day before explaining my flight from Houston to Lima had to be delayed a day because the Austin to Houston leg was delayed by several hours. The call agent said flat out that had no way to help me. No way to reschedule .. that was that. Also, I was asked to give a credit card to be charged $75 dollars to get a refund which was just barely more than $100 and it would take weeks. Had to rebook from scratch with another airline. So, overall not a good experience with Peruvian.
review from
-
3.6
Could be lots better
Pros: The food isn't to bad and the crew was very nice
Cons: First flight was canceled, and they put me on another flight a few hours later. Not a big deal, but then that flight got canceled as well and in total I was I in the airport 9 extra hours. Then on the way back my flight was delayed but and hour. They also made me check my bag even though it fit within there size and weight requirements as carry on.Just a couple of examples of many more problems with this air line.
review from
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2.0
Cons: Late both ways. Going - sat on plane for 1 hour before takeoff. Coming back - delayed 2 hours. No vegetarian food.
review from
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5.3
Cons: The line was very long to check in and there were only 2 counters open
review from
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2.0
Cons: Worst service ever! Flight delayed 4 hours and there was anyone to assist us.
review from
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3.0
Avoid this airline unless you're on a super tight budget
Pros: It was the cheapest flight from Lima to Cusco.
Cons: One of my flights was delayed and then cancelled, then re-booked for another day. The second flight was delayed a few hours. Speaking with other travelers this is very consistent with Peruvian Airlines. Expect your flight to be delayed a few hours and don't plan anything back to back with your flight arrival time. The planes are old and the service isn't top notch. I wouldn't recommend this airline unless you're on a tight budget as this was the cheapest flights we saw.
review from
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2.0
Pros: People front desk very polite and willing to help you.
Cons: Service in general.they don't offer you a snack an also you cannot buy nothing in the plane. In plane we received wrong information and our flight was delayed. So we miss our next flight. And no body wanted to be responsible. Peruvian didn't accept the responsibility and we had to buy another ticket to arrive to our final destination
review from
-
2.0
Cons: Service in general.they don't offer you a snack an also you cannot buy nothing in the plane. In plane we received wrong information and our flight was delayed. So we miss our next flight. And no body wanted to be responsible. Peruvian didn't accept the responsibility and we had to buy another ticket to arrive to our final destination. There was not people of customer service to make a claim all the afternoon
review from
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5.3
Needs improvement
Pros: Flight was fine.
Cons: Ground hostess rude!
review from
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2.0
Cons: We canceled the flight after repeated unexplained delays.
review from
Flight status
Peruvian route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
234
Arequipa
AQP
Lima
LIM
218
Cusco
CUZ
Lima
LIM
331
Cusco
CUZ
La Paz
LPB
121
Iquitos
IQT
Lima
LIM
125
Iquitos
IQT
Pucallpa
PCL
113
Jauja
JAU
Lima
LIM
230
Lima
LIM
Arequipa
AQP
220
Lima
LIM
Cusco
CUZ
122
Lima
LIM
Iquitos
IQT
112
Lima
LIM
Jauja
JAU
130
Lima
LIM
Pucallpa
PCL
416
Lima
LIM
Piura
PIU
2711
Lima
LIM
Tacna
TCQ
128
Lima
LIM
Tarapoto
TPP
330
La Paz
LPB
Cusco
CUZ
124
Pucallpa
PCL
Iquitos
IQT
131
Pucallpa
PCL
Lima
LIM
417
Piura
PIU
Lima
LIM
2710
Tacna
TCQ
Lima
LIM
127
Tarapoto
TPP
Lima
LIM
236
Arequipa
AQP
Tacna
TCQ
237
Tacna
TCQ
Arequipa
AQP
Top airports served by Peruvian
- Lima J Chavez Intl Airport (LIM)
- Cusco Velazco Astete Airport (CUZ)
- Arequipa Rodriguez Ballon Airport (AQP)
- Pucallpa Capitan Rolden Airport (PCL)
- Iquitos C.F. Secada Airport (IQT)
- Tarapoto Airport (TPP)
- Piura Airport (PIU)
- Jauja Airport (JAU)
- Tacna Airport (TCQ)
- La Paz El Alto International Airport Airport (LPB)
Peruvian contact information
- P9 IATA code
- Call
- peruvian.pe Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.