Recent reviews
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10.0
It's good the service from the start, from check in and from the stewardess .... good flight
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10.0
The same... good flight
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10.0
Nearly all staff very professional and trying to 'be the best'. Generous with drinks. Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered.
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10.0
Staff trying to think of what we need before they ask for it. Impressive. All was fine
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3.0
I bought expensive souvenirs from Kathmandu duty free and they refused to me at boarding gate that it's heavy, after long explanation they took my bag and said that I'd collect it at Abu Dhabi airport but never put it on flight even. Supervisor was extremely unreasonable and was not willing to understand that weight issue doesn't apply on duty free shopping.
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10.0
Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!! Just the regular plane things - nothing specially
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10.0
Was the cheapest flight for the dates on offer and now apparent short cuts n/a
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10.0
Hospitality and efficiency. There could be a drinks trolley at the back to help yourself
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10.0
It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from. The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much.
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8.0
The price was great. Nothing not to like about my experience. Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number.
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10.0
It's good the service from the start, from check in and from the stewardess .... good flight
review from
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10.0
The same... good flight
review from
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10.0
Nearly all staff very professional and trying to 'be the best'. Generous with drinks. Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered.
review from
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10.0
Staff trying to think of what we need before they ask for it. Impressive. All was fine
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10.0
Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!! Just the regular plane things - nothing specially
review from
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10.0
Was the cheapest flight for the dates on offer and now apparent short cuts n/a
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10.0
Hospitality and efficiency. There could be a drinks trolley at the back to help yourself
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10.0
It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from. The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much.
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8.0
The price was great. Nothing not to like about my experience. Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number.
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