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ข้อเสีย: Very nice. Nil complaints
ข้อเสีย: Food wasn't nice, flight left late and they misplaced our luggage so we had to wait an extra hour on arrival.
ข้อดี: Crew, boarding, ground handling
ข้อเสีย: In flight entertainment
ข้อดี: Only food
ข้อเสีย: Customer service
ข้อดี: We didn’t got our luggage still waiting for luggage so we had a really bad experience with this airline
ข้อเสีย: you Guys have to make better luggage system arrive on time
ข้อดี: Good food, friendly crew, newspapers
ข้อเสีย: No boarding announcement, crew didn’t offer any beverages - we had to ask for them ourselves, seats weren’t very comfortable, difficult to call them from outside Asia
ข้อเสีย: They seem to always leave late. I won’t fly them again
ข้อดี: Excellent Flight-Thank you!
ข้อดี: Excellent service
ข้อเสีย: Long boarding process for any airline out of Kathmandu
ข้อดี: Very good.
ข้อดี: Nothing, really..
ข้อเสีย: A passenger next to me was ill..coughing violently every 5 minutes..refused even after being asked by another passenger.to cover his mouth and nose rather than spraying us. I asked a flight attendant if any seats were open; she said yes, there were four open but she didn’t know where they were. Terrible customer service..they could have figured something out.
Very good flight for the price. Much better than expected!
ข้อดี: Very fast boarding, and the crew was very friendly and helpful. Food and beverages were served promptly and were very good, especially considering I didn't expect a meal! The in flight entertainment was nice. More legroom than I am used to as well
ข้อเสีย: My seat was somewhat uncomfortable. If I sat so that I could use the headrest, it hurt my back. If I sat up straight, the headrest was uncomfortable on my neck.
ข้อเสีย: My flight was cancelled and had the be re-booked the next day This caused a lot of anxiety for the people waiting for me in KTM. Plus I lost a day of exploring the Boudhastupa.
ข้อดี: Everything was Excellent ,Thank you caption Bijaya lama and all crew members for safe flight.Hopefully we will travel again.
Worst stewardess attitide
ข้อดี: Other then arriving safely and on time nothing
ข้อเสีย: Not so much as water offered without charge, the attitude of the stewardesses was rude at best and the tv screens were broken
Delayed, delayed, delayed and communication
ข้อดี: The crew was friendly enough
ข้อเสีย: Schedule change and delay on the outbound. Huge maintenance delay on the return. No communication
Poor customer seevice
ข้อดี: Lived that the aircraft was new and clean, the service was great once inside the aircraft
ข้อเสีย: Chaotic during checkin as the rarlier flight has cancelled, there were numerous people waiting to be accomodated on our flight. Anyway our flight took off 1.5hrs later. Sevice was great afterwards.
Scared for my life
ข้อดี: The plane swayed and shook a lot during take off. During landing, the descent was very scare and again the whole plane looked like it will give up anytime.
Old style seats but leg room like it used to be!
ข้อดี: Overall a good experience because I'm 6'3" (190cm) The plane was modern, seats and interior were dated but like new, and plenty of leg room. Food is great and good service. No real entertainment at all
ข้อดี: Great stuff
Comfortable seats, im 185 height and had lost of space for my legs.
ข้อเสีย: Tha flight delayed for about an hour. Food wasnt great.
Not the worst experience, but could be improved
ข้อดี: The crew was pleasant and friendly. They provided good smelling refreshing wipes at the start of flight.
ข้อเสีย: Flight delayed 45 minutes for takeoff, then another 45 minutes spent circling Kathmandu waiting for landing. Apparently learned from other passengers on my way back this is common on this carrier on this route. There was no in flight entertainment, which would have at least passed the time while we waited to land. No food provided, just beverage.
It was cancelled
ข้อเสีย: My flight was cancelled and no one contacted
Flight didn't land.
ข้อเสีย: Flight didn't land and we returned to Kathmandu.
And they serve a meal, too!
ข้อดี: Efficient, comfortable and kind. What more can be said
ข้อดี: Nothig outstanding.
ข้อเสีย: The food.?i got poisoned. Please review and correct.
ข้อเสีย: Dirty ambiance
ข้อเสีย: Flight was delayed for 1,5 hours.
ข้อดี: Price, its esay to give a good price for a flight that isn't going to operate.
ข้อเสีย: The flight, both directions were canceled with no prior notice
ข้อเสีย: It took a long time for baggage to arrive.
ข้อดี: Good Service, good food, smooth flight, all on a brand new plane
ข้อเสีย: we were a bit late on take off
They work very good
ข้อดี: The staff were very friendly...we enjoy the fly...
a very pleasant experience
ข้อดี: very friendly crew, premium service, top airplane
ข้อเสีย: chaotic boarding