Guest reviews
Overall rating
7.1
Good
Based on 1,893 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.3
Food
6.3
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Cons: got delayed by almost 6 hrs due to thunderstorms
review from
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6.6
Pros: The pilot was very nice and a great pilot All the crew were very nice
Cons: Seats are too cramped
review from
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2.0
A flying dumpster
Cons: The airplane smelled like someone had left Cheetos to soak overnight in a sweaty sock. I wasn't the only one to notice, my entire row was not happy.
review from
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6.0
Postposed
Pros: Didn't fly. Family business.
review from
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7.5
Pros: Enjoyed my flight. The attendants were great. Could have used more leg room ended up getting a bad cramp just towards the end of the flight.
review from
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9.6
Pros: Quick and easy checking
Cons: You should have a not applicable category as there was no food - just a beverage on this 75 minute flight Also no entertainment
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4.6
Cons: Late, boarding confused.
review from
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6.6
On time Yay
Pros: Flights went
review from
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5.0
Cons: never explained delay
review from
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5.3
Pros: Should I feel grateful that we were able to reschedule with only a 5 hour delay? The aircraft and crew were satisfactory; it was the inconvenience of arriving home at 11pm instead of 6pm that bothered me.
Cons: Just as we were leaving for the airport, I received an email that our flight had been canceled. After calling, we were rescheduled on a flight 5 hours later and were given seats in the very last row- non-reclining, next to the WC.
review from
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2.0
flight cancelled
Cons: Flight was cancelled - after waiting for 5 hours we were rerouted to Vancouver - we had to find our own way to the Air Canada desk. For people who don't speak English well, it was really hard to follow and find out what exactly was happening. We were put up in a hotel in downtown instead of at the airport. We got into Vancouver late at night and had to leave the hotel at 4:30 am to catch the connecting flight to Calgary. The check-in was chaos. Only one agent was there to handle a lot of passengers, the wait was very long. Even though we were told that we did not have pay again for our luggage, the agent wanted to collect the fee again. Luckily we had the receipt.
review from
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2.0
Clueless airline
Pros: Worst ever.
review from
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6.6
Pros: The pilot was very nice and a great pilot All the crew were very nice
Cons: Seats are too cramped
review from
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7.5
Pros: Enjoyed my flight. The attendants were great. Could have used more leg room ended up getting a bad cramp just towards the end of the flight.
review from
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6.6
On time Yay
Pros: Flights went
review from
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6.0
Cons: got delayed by almost 6 hrs due to thunderstorms
review from
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2.0
A flying dumpster
Cons: The airplane smelled like someone had left Cheetos to soak overnight in a sweaty sock. I wasn't the only one to notice, my entire row was not happy.
review from
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6.0
Postposed
Pros: Didn't fly. Family business.
review from
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4.6
Cons: Late, boarding confused.
review from
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5.0
Cons: never explained delay
review from
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5.3
Pros: Should I feel grateful that we were able to reschedule with only a 5 hour delay? The aircraft and crew were satisfactory; it was the inconvenience of arriving home at 11pm instead of 6pm that bothered me.
Cons: Just as we were leaving for the airport, I received an email that our flight had been canceled. After calling, we were rescheduled on a flight 5 hours later and were given seats in the very last row- non-reclining, next to the WC.
review from
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2.0
flight cancelled
Cons: Flight was cancelled - after waiting for 5 hours we were rerouted to Vancouver - we had to find our own way to the Air Canada desk. For people who don't speak English well, it was really hard to follow and find out what exactly was happening. We were put up in a hotel in downtown instead of at the airport. We got into Vancouver late at night and had to leave the hotel at 4:30 am to catch the connecting flight to Calgary. The check-in was chaos. Only one agent was there to handle a lot of passengers, the wait was very long. Even though we were told that we did not have pay again for our luggage, the agent wanted to collect the fee again. Luckily we had the receipt.
review from
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2.0
Clueless airline
Pros: Worst ever.
review from
Flight status
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