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ข้อดี: I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc.
ข้อเสีย: Pretty satisfied
ข้อเสีย: In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in
ข้อดี: Not much.
ข้อเสีย: We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall.
ข้อดี: I liked the fact that it was a direct flight
ข้อเสีย: Little more customer satisfaction
ข้อดี: Seat felt very uncomfortable and as though it was about to break! Very cramped.
ข้อดี: Basically nothing
ข้อเสีย: They should do announcements properly, and the crew attitude is awful.
ข้อดี: Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick
ข้อเสีย: Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo.
ข้อเสีย: All good
ข้อเสีย: Extremely bumpy take off and landing. The pilot could do better.
ข้อเสีย: The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down.
ข้อดี: Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price.
ข้อเสีย: An understanding and accommodation based on medical reasoning.
ข้อเสีย: The boarding was poorly managed.
ข้อดี: The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided.
ข้อเสีย: if the cabin crew had been a little more cooperative, this flight could have been better
Gate closed early
ข้อดี: We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets
ข้อดี: Crew was amazing, & purchased food was extraordinary quality.
ข้อเสีย: We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded.
ข้อเสีย: The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight. Bad
ข้อดี: First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though
ข้อดี: Amazing crew, clean plane and on-time and seamless boarding and arrival.
ข้อเสีย: Entertainment option via app.
ข้อดี: Flight delay
ข้อเสีย: Flight delay
ข้อเสีย: Priority boarding for parents with kids.
ข้อเสีย: Good airline. Flight was delayed due to weather
ข้อดี: Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered
ข้อดี: Punctuality and cleanliness.
ข้อเสีย: No comments.
ข้อดี: Punctuality and cleanliness.
ข้อเสีย: Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful.
Didn't take the plane
ข้อเสีย: I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe.
ข้อเสีย: No entertainment very bad seats no blanket when asked for
ข้อดี: Crew was great. Back holder of Seats were loose / broken.
ข้อเสีย: Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given
Very bad experience
ข้อเสีย: Co passengers
ข้อดี: we lost our bags
ข้อเสีย: we lost our bags