Recent reviews
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- Neutral
- Negative
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10.0
Extra nice crew. It was my first time flying with Swiss.
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5.2
on time very unfriendly air Hostess (Helvetic Crew), not a smile, no please or thank you
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10.0
Friendly and courteous staff and clean planes.
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10.0
Good staff, nice Plane felt old. Didn't feel safe.
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5.0
I had to spend time in the lavatory to stretch I have never ever traveled so uncomfortably all my life and I fly long distance overseas at least twice year
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5.2
Food Lead flight attendant (female with ponytail and wearing a skirt) refused to assist me in arranging for a Zurich team member to meet me at the jetway to transport me to gate E-23 for my Zurich to LAX flight due to VERY short layover, having to park on the apron and having to go through security again. She repeatedly stated there was NOTHING she could do despite my telling her there WAS something she could do and giving her advice on how to assist me. I'm mobility disabled and travel internationally extensively and have ALWAYS been assisted when I've asked. EVERYTHING she told me turned out to be INCORRECT about my connection. Her customer service was so poor, four other passengers seated near me took notice and offered to help me where the attendant would not. SWISS should sever codeshare with Heletic Airlines.
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8.8
everything besides the food was wonderful I am intolerant to gluten so while I imagine the croissant was tasty, I couldn't eat it. I know this is standard, but it would be amazing if it were possible to eat what is served on a short flight.
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10.0
Both Stuttgart and Zuerich are smaller airports, which mrans shorter ways to the gates In Suttgart, signage vould be improved.i didn't see a general information board in the terminals and had to use the airport magazine. Waste of paper.
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9.6
Great
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6.0
I found it outrageous that I was charged extra for my first piece of checked luggage, when nowhere (and I mean 'nowhere'!) during the reservation was it ever mentioned that this was supposedly a chartered flight. I paid quite a lot for this ticket especially NOT to be in such a formula.
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10.0
Extra nice crew. It was my first time flying with Swiss.
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10.0
Friendly and courteous staff and clean planes.
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10.0
Good staff, nice Plane felt old. Didn't feel safe.
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8.8
everything besides the food was wonderful I am intolerant to gluten so while I imagine the croissant was tasty, I couldn't eat it. I know this is standard, but it would be amazing if it were possible to eat what is served on a short flight.
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10.0
Both Stuttgart and Zuerich are smaller airports, which mrans shorter ways to the gates In Suttgart, signage vould be improved.i didn't see a general information board in the terminals and had to use the airport magazine. Waste of paper.
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9.6
Great
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5.2
on time very unfriendly air Hostess (Helvetic Crew), not a smile, no please or thank you
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5.0
I had to spend time in the lavatory to stretch I have never ever traveled so uncomfortably all my life and I fly long distance overseas at least twice year
review from
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5.2
Food Lead flight attendant (female with ponytail and wearing a skirt) refused to assist me in arranging for a Zurich team member to meet me at the jetway to transport me to gate E-23 for my Zurich to LAX flight due to VERY short layover, having to park on the apron and having to go through security again. She repeatedly stated there was NOTHING she could do despite my telling her there WAS something she could do and giving her advice on how to assist me. I'm mobility disabled and travel internationally extensively and have ALWAYS been assisted when I've asked. EVERYTHING she told me turned out to be INCORRECT about my connection. Her customer service was so poor, four other passengers seated near me took notice and offered to help me where the attendant would not. SWISS should sever codeshare with Heletic Airlines.
review from
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6.0
I found it outrageous that I was charged extra for my first piece of checked luggage, when nowhere (and I mean 'nowhere'!) during the reservation was it ever mentioned that this was supposedly a chartered flight. I paid quite a lot for this ticket especially NOT to be in such a formula.
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