Guest reviews
Overall rating
7.0
Good
Based on 683 reviews
Overall
7.3
Boarding
7.5
Comfort
7.0
Crew
7.7
Entertainment
6.2
Food
6.4
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Recent reviews
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- Neutral
- Negative
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5.3
Pros: I got there safe
Cons: Seats were crammed into the plane. refreshments were small and unimaginative. There was no entertainment.
review from
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4.0
hour late
Cons: It was an hour late
review from
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3.3
Pros: we landed safely
Cons: our flight was late getting into Dallas because of luggage being loaded improperly causing me to miss my connecting fligh from Dallas to Boise. I had to rent a car because I got to my designation 11pm when it should of been 6:52: I have flown different airlines. this was my first with American. will I fly American Airlines again that's up to you.
review from
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10.0
Fantastic Flught Attendant
Pros: So kind, yet very professional. Very Pleased!!! One of the few that are so phenomenal!
Cons: Seats were terribly uncomfortable and worn out.
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5.3
Cons: The flight was delayed. Then we boarded and waited two hours on the tarmac. After that we returned to the gate and were informed that the flight was canceled.I was offered a flight late the next day, which would not have been of any use to me. I booked an early AM flight on another airline.
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6.0
Cons: Never enough legroom. No window in the window sear
review from
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2.0
Cons: Flight was good
review from
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8.3
Flight attendants were amazing
Pros: The flight was quick and the flight crew were on their game. Did great jobs .
Cons: Nothing bad to say.
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8.0
Pros: Nice and quick.
Cons: Plane is too small. We do not prefer them
review from
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6.0
Cons: Mechanical problem caused missed connection. American was understaffed to be able to efficiently deal with the adjustments in re scheduling, getting a hotel in Dallas etc. It took forever to do this in both Madison and Dallas.
review from
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3.6
Cons: For some reason they had an issue with the number of people on the flight and the number of tickets scanned. This caused a delay which left me running to my connecting flight. For the second time in two
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2.0
Cons: Mechanical delay. Unusually irritable cabin crew.
review from
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5.3
Pros: I got there safe
Cons: Seats were crammed into the plane. refreshments were small and unimaginative. There was no entertainment.
review from
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4.0
hour late
Cons: It was an hour late
review from
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3.3
Pros: we landed safely
Cons: our flight was late getting into Dallas because of luggage being loaded improperly causing me to miss my connecting fligh from Dallas to Boise. I had to rent a car because I got to my designation 11pm when it should of been 6:52: I have flown different airlines. this was my first with American. will I fly American Airlines again that's up to you.
review from
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5.3
Cons: The flight was delayed. Then we boarded and waited two hours on the tarmac. After that we returned to the gate and were informed that the flight was canceled.I was offered a flight late the next day, which would not have been of any use to me. I booked an early AM flight on another airline.
review from
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6.0
Cons: Never enough legroom. No window in the window sear
review from
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2.0
Cons: Flight was good
review from
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6.0
Cons: Mechanical problem caused missed connection. American was understaffed to be able to efficiently deal with the adjustments in re scheduling, getting a hotel in Dallas etc. It took forever to do this in both Madison and Dallas.
review from
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3.6
Cons: For some reason they had an issue with the number of people on the flight and the number of tickets scanned. This caused a delay which left me running to my connecting flight. For the second time in two
review from
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2.0
Cons: Mechanical delay. Unusually irritable cabin crew.
review from
Flight status
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Envoy Air contact information
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