Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
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6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
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6.0
a personal TV for each passanger. The smallest space I have seen for such a long flight. and the worst expiriance I had was the Check in in Las Vegas, the woman was very rude and issue the tickets without saying enything (2 middle sits for our conecting flight) and when we noticed and ask to change it she said she cannot see or change any sits (even though the conecting flight was also Swiss), she also did not agree to change the sits of the first flight that she issue without saying anything.
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2.0
Nothing Customer service
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8.0
All was good but the seats. I am a larger woman and that was the only reason I didn't like. The seat in front of me was also broken so when the passenger in front of me dropped the chair he was unable to pull up back later. I can afford business class tickets, too expensive. Seats, I did write above what I didn't like.
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9.6
My bag was carry on size but slightly over 8 KG. There was plenty of room for it in the overhead bin but it had to be checked.
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8.3
Good connection, new plane from dependable airline My booked in seat was changed from aisle to middle. Baggage came very slowly indeed.
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10.0
Excellent on board service. Personnel well trained and available to make the travelers feel comfortable. Food and entertainment was a top of the line. See you soon.
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4.4
Flights were on time and my luggage made the tight connection in Zurich. The food was poor, seats uncomfortable, crew unfriendly, and they charged extra for alcoholic beverages. I was seated one row behind "Economy Plus" with a curtain hanging in my face the whole time. I tried to lie down for the overnight flight in a row of open seats in front of me, but was woken up by a surly flight attendant and told I could not be there because this was in a section "with a higher class of service."
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3.3
Cramped seats, no entertainment system, bad food.
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10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
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8.0
All was good but the seats. I am a larger woman and that was the only reason I didn't like. The seat in front of me was also broken so when the passenger in front of me dropped the chair he was unable to pull up back later. I can afford business class tickets, too expensive. Seats, I did write above what I didn't like.
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9.6
My bag was carry on size but slightly over 8 KG. There was plenty of room for it in the overhead bin but it had to be checked.
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8.3
Good connection, new plane from dependable airline My booked in seat was changed from aisle to middle. Baggage came very slowly indeed.
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10.0
Excellent on board service. Personnel well trained and available to make the travelers feel comfortable. Food and entertainment was a top of the line. See you soon.
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6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
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6.0
a personal TV for each passanger. The smallest space I have seen for such a long flight. and the worst expiriance I had was the Check in in Las Vegas, the woman was very rude and issue the tickets without saying enything (2 middle sits for our conecting flight) and when we noticed and ask to change it she said she cannot see or change any sits (even though the conecting flight was also Swiss), she also did not agree to change the sits of the first flight that she issue without saying anything.
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2.0
Nothing Customer service
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4.4
Flights were on time and my luggage made the tight connection in Zurich. The food was poor, seats uncomfortable, crew unfriendly, and they charged extra for alcoholic beverages. I was seated one row behind "Economy Plus" with a curtain hanging in my face the whole time. I tried to lie down for the overnight flight in a row of open seats in front of me, but was woken up by a surly flight attendant and told I could not be there because this was in a section "with a higher class of service."
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3.3
Cramped seats, no entertainment system, bad food.
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