Recent reviews
- All reviews
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- Neutral
- Negative
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5.3
It got us home in one piece flight attendants were grouchy. It was my first and last flight on Swiss airlines
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8.6
Great entertainment for all. Food wasn't good. Didn't know kid meal options. Also, more and more people have food allergies and seeds and nuts, treenuts should be clearly listed on products.
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3.6
Paid normal fare of $850 and was forced to pay $8 for a tiny plastic bottle of bad wine. I booked on `Swiss Air and end up on Edelwiess air . At brekfast I was told that I can only have 1 roll of bread becouse they only have one per pasanger. If you book on Lufthansa for the same price you get much better treatment. Free wine,drinks even Cogniac.
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10.0
Everything No control of air blowing on me
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2.0
Edelweiss feels like a glorified EasyJet. Crew is kind of friendly but untrained./unprofessional You have to pay extra for alcoholic drinks. Food and on flight entertainment system are mediocre. If I had booked Edelweiss I wouldn't be complaining. My complaint goes to SWISS for booking me on their flight (SWISS flight 8098 listed on my confirmation tkt) but putting me on Edelweiss instead!!! And to KAYAK for allowing this type of deception on their platform!!! I want my money back. I'll be contacting both to follow up on this. Unacceptable!!!!!!
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4.0
No chance to choose sears before airport checking. Despite booking 4 months ahead I was on standby because of overbooking on theb2nd part of the flight. Finally my luggage did not make my destination and tracking it and picking it up was a hassle, annoying and not sensitive to my need for packed medications.
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10.0
Easy checkin, clean and comfortable plane. The service onboard was outstanding. I will definitely fly with Swiss Air again.
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5.3
+The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand. -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.
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10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
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6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
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8.6
Great entertainment for all. Food wasn't good. Didn't know kid meal options. Also, more and more people have food allergies and seeds and nuts, treenuts should be clearly listed on products.
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10.0
Everything No control of air blowing on me
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10.0
Easy checkin, clean and comfortable plane. The service onboard was outstanding. I will definitely fly with Swiss Air again.
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10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
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5.3
It got us home in one piece flight attendants were grouchy. It was my first and last flight on Swiss airlines
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3.6
Paid normal fare of $850 and was forced to pay $8 for a tiny plastic bottle of bad wine. I booked on `Swiss Air and end up on Edelwiess air . At brekfast I was told that I can only have 1 roll of bread becouse they only have one per pasanger. If you book on Lufthansa for the same price you get much better treatment. Free wine,drinks even Cogniac.
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2.0
Edelweiss feels like a glorified EasyJet. Crew is kind of friendly but untrained./unprofessional You have to pay extra for alcoholic drinks. Food and on flight entertainment system are mediocre. If I had booked Edelweiss I wouldn't be complaining. My complaint goes to SWISS for booking me on their flight (SWISS flight 8098 listed on my confirmation tkt) but putting me on Edelweiss instead!!! And to KAYAK for allowing this type of deception on their platform!!! I want my money back. I'll be contacting both to follow up on this. Unacceptable!!!!!!
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4.0
No chance to choose sears before airport checking. Despite booking 4 months ahead I was on standby because of overbooking on theb2nd part of the flight. Finally my luggage did not make my destination and tracking it and picking it up was a hassle, annoying and not sensitive to my need for packed medications.
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5.3
+The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand. -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.
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6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
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