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ข้อดี: Premium economy was very comfortable
ข้อเสีย: The staff at check in was terrible and unhelpful. And the entertainment turned off about 3 hours into the flight. (10+ hour flight )
ข้อเสีย: No issues-very clean cabin and bathrooms. Professional team!
ข้อเสีย: The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!
ข้อเสีย: The back of the plane was very hot.
ข้อเสีย: a little more leg room
ข้อดี: Very helpful crew. Cabin felt brand new. Good food for economy.
ข้อเสีย: Seat was difficult to get comfortable in. Seatback was broken. USB plug in seatback was broken. Double-prong headphone jack made using my noise cancelling ones a challenge.
ข้อดี: The plain... excellent, new and flight friendly
ข้อเสีย: The comfort
ข้อเสีย: More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer.
ข้อดี: Amazing and loveable crew, on time and very safe
ข้อดี: I was upgraded to economy plus at no charge
As there were empty seats
ข้อเสีย: No hard liquor. Only wine
ข้อเสีย: meets expectations
ข้อเสีย: Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful.
ข้อเสีย: Excellent flight.
ข้อดี: Nothing was amazing on this flight
Leg Cramps and Lost Luggage
ข้อดี: El Al flightcrew was courteous and friendly, and the aircraft was new.
ข้อเสีย: Horrible leg room, poor seat comfort, poor entertainment choices, food and drink service was inconsistent. El Al airline lost not one but BOTH of my checked bags, and the number they gave me to call to open a baggage claim had no answer and a full voice mail box. I will never fly El Al again no matter how cheap.
ข้อดี: Everything was excellent but not enough legroom.
That is all airlines. Not just El Al.
Unfortunate that a 6'1" man has to be punished for being tall.
ข้อดี: The service and the smiles of the team. Very professional pilot.
ข้อเสีย: The food...very bad.
ข้อเสีย: Service and amenities very poor.
ข้อเสีย: The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible.
ข้อดี: I did early check in and got through in 15 minutes including security
ข้อเสีย: No movies
ข้อดี: Crew was great. Plane was clean
ข้อดี: Very nice crew flight all was amazing
ข้อดี: Nice movie. Tasty salad meal. Crew was professional.
ข้อเสีย: Flight was full and I was requested not to take with me my suitcase on board. This is absurd that they let people bring to plane more stuff than allowed on the expense of other customers.
ข้อดี: Seats had enough leg room compared to the normally moved close together seats on El AL planes.
ข้อเสีย: No hot drinks or any drinks were served other than a small water bottle.
ข้อเสีย: The boarding process is somewhat unorganized.
ข้อดี: Professional security and interviewers, best in the world.
ข้อเสีย: Dated entertainment systems, few choices for films. Earlier food service is better for a late flight.
ข้อดี: Yes crew was amazing and bathrooms remained clean for entire flight
ข้อดี: Great crew. Great food.
ข้อเสีย: Seats were ok, could be better.
ข้อดี: Amazing knew, service poor food, seat uncomfortable
ข้อดี: On time!
ข้อดี: The crew was great!
ข้อเสีย: They have channels on the tv instead of VOD. Pretty old. Also the blankets were dirty.
ข้อเสีย: Not comfatable very basic food
ข้อดี: The crew was friendly
ข้อเสีย: When I plugged my phone into The back of the chair in front of me to charge my phone it would not work and I could not get my phone charged the entire trip which was not good.
ข้อดี: The entertainment and that’s it
ข้อเสีย: The flight was late for an hour and it’s not the first time with el al
ข้อเสีย: Business class on the dream liner is great
ข้อเสีย: It was delayed on 4 hours.
ข้อดี: The crew was amazing
ข้อดี: Service is good and landing on time.
ข้อเสีย: BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!
ข้อดี: Good service
ข้อดี: almost eveything
ข้อเสีย: Get more check on agents.
Be more efficient with the upgrade bid eponse.
Don’t be late!
ข้อเสีย: Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious.
ข้อดี: Pleasant crew.
Very nice food.
Premium economy definitely worth it.
ข้อดี: The crew was nice and it wasn't a full flight so we had room.
ข้อเสีย: The food wasn't very good and the headphones were a bit uncomfortable
ข้อดี: 777 & entertainment
ข้อดี: Nice crow
ข้อเสีย: Please be advised that on the ELAL flights there are additional security conducted, and only when I’ve got to the head of the line to board, I’ve been told I need to go through it, and I’ve been addressed aside to their personnel to do so. They should announce that to be cleared to all passengers
ข้อเสีย: Smooth, accurate and very enjoyable.
ข้อเสีย: Staff was rude and abrasive . Was the first time I didn't enjoy my flight. The. Entertainment system was pre historic and the sound was even worse. The duty free had a very small selection.
ข้อดี: The application for entertainment was good
ข้อเสีย: Everything got delayed in an hour and a half, due to intense traffic. This is irresponsible, such things should be planned and taken into account!
ข้อดี: Great crew! Nice new plane
ข้อเสีย: Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!
ข้อเสีย: Bad service, no drinks offered, hardly any food offered, many kids running in the hallways
ข้อดี: i really slept well. comfortable seat
ข้อเสีย: getting luggage out faster