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ข้อดี: Fun crew, smooth flight.
ข้อเสีย: I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket..
ข้อดี: awsome deal awsome flight
ข้อเสีย: nothing great flight.
ข้อดี: the flight was comfy
ข้อเสีย: some drinks!!!! NOT alcohol but like water or soda.
ข้อดี: Boarding was smooth and quick.
ข้อเสีย: Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!
ข้อดี: Not Satisfied
ข้อเสีย: Need improvements
ข้อดี: Friendly staff; value for the money
ข้อเสีย: Boarding procedures not very organized
ข้อเสีย: More legroom
ข้อดี: The boarding and landing was okay.
ข้อเสีย: Crew don’t engage well. Plane smells like poop the whole time.
ข้อดี: The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight.
ข้อดี: Price was great and the crew was friendly
ข้อเสีย: All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip
ข้อดี: The quiz and prizes given by the service crew onboard
ข้อเสีย: Seats that recline and quieter announcements especially the game
ข้อเสีย: They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
ข้อดี: The seat has a bit more space than regular economy in competitor airline
ข้อเสีย: The cabin crews on this flight need some passenger service training!
ข้อดี: The boarding was organized
ข้อเสีย: Free snacks?
ข้อเสีย: Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud.
ข้อดี: All the crew were super pleasant and friendly despite attending to very rude European passengers.
ข้อเสีย: Keep up the excellent work!
ข้อเสีย: Want to have a USB charging port on a seat
ข้อดี: The airline assigned the latest airplane to my flight. Its USB charging port was good.
ข้อเสีย: I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner.
ข้อดี: Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight.
ข้อเสีย: Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time.
ข้อดี: On time and relatively hassle free
ข้อเสีย: The bus transfer to the terminal was a bit chaotic
ข้อเสีย: Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!
ข้อเสีย: Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?
ข้อดี: Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money.
ข้อเสีย: Screen employees and make sure they don’t deceive people.
ข้อดี: I missed the trip. Can you help me with the refund or part of it?
ข้อเสีย: I missed the trip. Can you help me with the refund or part of it?
ข้อเสีย: The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete..
ข้อดี: Exiting the aircraft.
ข้อเสีย: Stop charging passengers for water.
ข้อดี: Yes, the crews were super. They keep entertaining us the customers. Thanks guys
ข้อเสีย: Seats do not recline
ข้อเสีย: No food. Major delay without announcement
ข้อเสีย: Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again.
ข้อเสีย: Everything else
ข้อเสีย: The luggage took ONE HOUR to come out after the flight!!!
ข้อเสีย: Super delayed flight they dont offer even water and to think we are travelling with children.
ข้อเสีย: Improve on the congestion of DVO
ข้อเสีย: They should improve tge delayed flight
ข้อเสีย: We were delayed by 7 hours. The ground staff did their best.
They gave some snacks which I'm sure Filipinos like but were not to my tastes.
Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!
ข้อดี: Fast boarding
ข้อเสีย: Plane wasn’t full so crew should have let us spread out
ข้อดี: All is helpful
ข้อเสีย: Make the plane clean...
ข้อดี: Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back.
ข้อเสีย: Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back
ข้อดี: Crew was professional and seats were comfortable.
ข้อเสีย: It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport.
ข้อดี: Price and convenient
ข้อเสีย: Service and flight comfort
ข้อดี: Since I checked In early, they let me in on an earlier flight. Thanks!
ข้อดี: check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy.
ข้อเสีย: 3 hr delay plus I got bumped off my return flight
ข้อดี: Did not like the flight at all.
ข้อเสีย: 5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier.
ข้อดี: Host clearly and ver friendly helped me.
ข้อเสีย: Im sorry but seat was terrible. I was not comfortable even for a min. Thanks.
ข้อดี: The crew
ข้อเสีย: I bought a front row seat only to be told that I would be the last to board
ข้อดี: I enjoyed the captains announcements
ข้อเสีย: Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
ข้อดี: Clean and new plane
ข้อเสีย: Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays
ข้อดี: Crew were ok
ข้อเสีย: The plain was delayed 2 hrs .Problem with information
ข้อดี: Crew were very friendly
ข้อเสีย: leaving on time.
ข้อเสีย: Its a cheap airline.what do u expect?