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ข้อเสีย: The staff was great
ข้อดี: I cancel my ticket and they refused to refund me still
ข้อเสีย: You can help me get my money back
ข้อดี: Crew was very nice and helpful
ข้อเสีย: Alcohol selection very limited
ข้อเสีย: The connecting flight was cancelled and the ground staff in Seoul airport had no clue how to help all the stranded passengers. We were sent back and fort to transfer desk and immigration then at the booking counter at the departure level. The cancellation was not handled properly and Asiana staff had no clue what to do. For a big airline company like Asiana, we expected more. In the end, we were left to tend to ourselves and staff at the transfer desk were useless. Never experience this with any other airline.
ข้อดี: The crew, boarding was easy and the flight arrived early. Even the snacks were good and inexpensive
ข้อเสีย: This flight was perfect
ข้อเสีย: Because they over booked our flight and had weight restrictions due to winds, they off boarded everyone’s checked in luggage. They say they would have it delivered to our hotel or our final destination depending on if we were staying in Manila or traveling on a connection. No one answers at any of their numbers. Hours later and still no word on my luggage where abouts.
ข้อดี: Seat could not recline
ข้อเสีย: Free drinks
ข้อดี: Comfortable seat.
ข้อเสีย: Cleanliness of plane. Remote control of entertainment screen not working. Food need improvement.
ข้อดี: Never had the chance. Becoz I miscalculated the date. I needed a June 2nd Depart MLA to LGP. I tried to get @ least half the price and so I can rebooked my flight but the CEBGO Airline says the ticket.
ข้อเสีย: since I miscalculated the date of the trip, my bad, CEBGO could have been @ least given me half the price and so I can pay to rebook another ticket. I am sure even I missed the fhat flight, they able to SELL that opening seat and EARN something. The CEBGO gate agents didn't do anything about it.
ข้อเสีย: The cebu pacific airline was not organized. Flight delayed and missed connecting flight because of it.
ข้อเสีย: My flight was over three hours delayed,then they gave us a 2 hour late flight and I missed my joining flight to Boracay.Had to get a hotel miss a night in Boracay and buy another ticket and Cebu wouldn’t compensate anything!
ข้อดี: The Crew was very friendly and helpfull
Carry on v checked
ข้อเสีย: I was disappointed when I was told I must check my carryon bag because it was 2 kilos too heavy and must pay 1000 pesos to check it then watch as other passengers carrying bags much larger and heavier than mine walk on to my flight unmolested. I thought this unfair since the bag in question had travelled with me since Dallas on 3 different planes
Smooth and fast flight
ข้อดี: The pilot's take off and landing. Smooth!
ข้อดี: It was fast and easy
ข้อเสีย: The flight was delayed and no one told us why.
ข้อดี: The flight pushed through despite the weather.
ข้อเสีย: The flight was delayed because of rain and some fog. Honestly if the runway was longer, this won’t be an issue.
ข้อเสีย: 1hour delay
ข้อเสีย: Inconvenience to everything and everyone that involved me and my plans
ข้อดี: Crew with bright yellow and jeans. Few looked happy and crisp.
We had no food so that rating should be NA.
ข้อเสีย: 3 delays. Long time in bus waiting to finally Board.
ข้อดี: We were given cup noodles and bottled water as a compensation.
ข้อเสีย: It was delayed for 2 hours.