Guest reviews
Overall rating
7.9
Good
Based on 63 reviews
Overall
8.2
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
6.7
Food
7.6
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Did not enjoy my flight
Pros: Flight was on time.
Cons: I do not understand why the staff wait for all passengers to be on board and close the door to spray this unbreathable air spray. I was suffocating during a few minutes and coughed during the whole flight. My throat still hurts. The cheese sandwich was terrible.
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10.0
Pros: Efficient on time no hassle
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6.0
Decent
Pros: Small plane but a very short flight, so its fine.
Cons: nothing
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9.3
Cons: Cold food. SAA used to serve hot meals. What happened to that?
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10.0
flight fine as always
Pros: short, easy flight
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2.0
Cons: Lost baggage. Sent to Jouburg instead. Second day at Cape Grace in dirty safari clothes. Still no bags.
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4.0
Pros: Pilot and Stewardess were good and airport was nice. I appreciated the flights from Cape Town to Skukuza and from Skukuza to Johanesberg.
Cons: Airport crew not able to answer questions outside of their scope of responsibility. I asked a question several times and reply was "good afternoon". finally another person helped and directed me to another part of the airport where I asked the same question and received blank faces until supervisor showed up.
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10.0
Pros: It all went as expected. Today, that is excellent
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7.5
Johannesburg to Maun and back
Pros: I enjoyed looking out the window as we flew. Interesting countryside compared to what we have where I live in the U.S.
Cons: Maun airport is small but it gets the job done. The people at the SAA counter were not well versed with checking bags to your final destination when you continued on from Johannesburg.
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10.0
South African Airlines
Pros: South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate.
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8.8
Distorted gate boarding public announcements
Pros: Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable.
Cons: No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement.
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4.3
Cons: Delayed flight due to airplane malfunction and caused late arrival and could not make our connecting flight. Had to argue for support to stay in Johannesburg due to the inconvenience
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10.0
Pros: Efficient on time no hassle
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9.3
Cons: Cold food. SAA used to serve hot meals. What happened to that?
review from
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10.0
flight fine as always
Pros: short, easy flight
review from
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10.0
Pros: It all went as expected. Today, that is excellent
review from
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10.0
South African Airlines
Pros: South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate.
review from
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8.8
Distorted gate boarding public announcements
Pros: Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable.
Cons: No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement.
review from
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6.0
Did not enjoy my flight
Pros: Flight was on time.
Cons: I do not understand why the staff wait for all passengers to be on board and close the door to spray this unbreathable air spray. I was suffocating during a few minutes and coughed during the whole flight. My throat still hurts. The cheese sandwich was terrible.
review from
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6.0
Decent
Pros: Small plane but a very short flight, so its fine.
Cons: nothing
review from
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2.0
Cons: Lost baggage. Sent to Jouburg instead. Second day at Cape Grace in dirty safari clothes. Still no bags.
review from
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4.0
Pros: Pilot and Stewardess were good and airport was nice. I appreciated the flights from Cape Town to Skukuza and from Skukuza to Johanesberg.
Cons: Airport crew not able to answer questions outside of their scope of responsibility. I asked a question several times and reply was "good afternoon". finally another person helped and directed me to another part of the airport where I asked the same question and received blank faces until supervisor showed up.
review from
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4.3
Cons: Delayed flight due to airplane malfunction and caused late arrival and could not make our connecting flight. Had to argue for support to stay in Johannesburg due to the inconvenience
review from
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