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ข้อดี: Everything just okey
ข้อเสีย: Food,entertainment nd maintenance duely needed
ข้อเสีย: Arrived at the hotel and AirIndia told me they had no record of my reservation despite me being able to provide a confirmation number. They hassled me for a while before finally giving me a boarding pass. I barely made my flight
ข้อเสีย: On time would have been better
ข้อเสีย: This flight cheated in terms of baggage allowance
ข้อดี: Air India service was terrible, seat was very uncomfortable and it was broken , not reclining. 16 hrs flight with uncomfortable seat and terrible service made me sick. Food was horrible , I got stomach bug and rightnow I m sick with stomach virus. Crew provided terrible service
ข้อเสีย: Better crew, better food and comfortable seats with TV working.
ข้อเสีย: No delays
ข้อดี: Nice crew, they gave a lot of refreshments and cookies even if the flight was less then an hour!
ข้อเสีย: Flight was delayed for 4h
ข้อเสีย: Excess baggage fees are three times the airfare cost. Way too excessive!
ข้อเสีย: Baggage fees are excessive!
ข้อดี: Boarding was fast but the plane was also quite small
ข้อเสีย: The seats were rock hard, half the crew didn’t speak English - of if they did they chose not to - and there was nothing to do, no magazines or anything. VERY glad it was a short flight for me.
ข้อดี: When I could not locate my checked-in bag, the AI staff handled the tracking very efficiently.
1960s era airport still with paper records
ข้อเสีย: It’s very apparent that they have no concept of process or effiency. Procedures that were likely developed 50 years ago are still in place and serve absolutely no purpose. I’ve been in aviation for over 20 years and I know the industry. Be prepared for illogic step after step continuously throughout your journey. Be prepared to never receive a correct or meaningful answer.
Not a long enough flight for food or entertainment
ข้อดี: Shortened trip
ข้อดี: Very friendly staff
ข้อเสีย: Flight was delayed 40minutes. Fortunately it didn’t impact our connection
Air India is Fair
ข้อเสีย: Flying is always hard and I was sick, airline is not at fault.
ข้อดี: Crew were nice and flight was on time
ข้อเสีย: Waiting on the bus to board and the seats were narrow
It was late.... delayed by 45 minutes. Otherwise, fine!
ข้อดี: The ground and flight crews were nice, polite, and helpful.
ข้อเสีย: The baggage allowance was not enough for me. I had to pay extra.
The staff at the check in counter was not flexible they charge
ข้อเสีย: They charged for overweight of three KG. During my previous flight from Delhi to Jaipur they were more flexible they did not. I think it's a rule applicable at Dehradun Airport only.
ข้อดี: The flight was excellent, very smooth
ข้อเสีย: There was a big delay of about 3 hours, and then another delay on the plain itself because of a technical problem. The plaon itself looked very old.
ข้อเสีย: Three and a half hour delay taking off! Couldn't check in bags for hours due to delayed departure time. Had to pay extra for overweight. Allowed only 15 kilos.
ข้อเสีย: 3 hr late
ข้อดี: ON TIME! GOOD SEATS! BAGSS DELIVERED QUICKLY
ข้อเสีย: NO SHUTTLE BUS AT DEHRADUN FROM TARMAC TO TERMINAL HAD TO PAY $58 FOR BEING 6 KILOS OVERWEIGHT!
ข้อเสีย: Delayed in increments of 30 mins without announcement of the reason for the delay
ข้อเสีย: The check-in process was a mess. I was asked to pay for overweight luggage, which required me to walk to another counter, where it took them at least 15 minutes for no apparent reason to charge me and give me a receipt. The entire process was very unprofessional.
ข้อเสีย: Inspection staff should be knowledgeable with profiency in english
ข้อเสีย: The flight was delayed a bit which was inconvenient and due to the (Pune) airport being a silent airport, no announcements were made about and not having a cell phone didn't help my situation...so overall a less than satisfactory experience.
Delay flight without notice
ข้อดี: They delay 2:30 hrs without notice when we go to gate we ask them what time you start boarding after 45 minuets they say it’s delayed 230 hrs crazy even they didn’t offer anything to eat or drink
ข้อเสีย: After several hours delay we were put on the plane and had to wait several hours more. People got very tense and irritable and the captain dealt with the situation very poorly. The flight attendants did their best. Finally left five hours late.
ข้อดี: Had a delay on my previous flight and they let me in boarding 15 minutes before flight accurately took off :)
ข้อดี: Flight on schedule
ข้อเสีย: Food Roti india food will be good