ข้อดี: Nothing the flight was super late and there was no communication as to why or even and announcement to say it was late. I missed my flight to France lost a night in a hotel and missed an important event on my itinerary.ข้อเสีย: My flight
ข้อเสีย: We were left stranded , what more can I say ?
ข้อเสีย: it was too hot at the waiting gate in San Juan and the flight was delayed for about one hour and fifteen minutes. the terminal building smelled of mold.
ข้อเสีย: the arrival process in San Juan was horrible. passengers walk in the sun towards immigration and customs is way too long. Standing and waiting in line at immigration without any immigration officer took almost 25 minutes. that was horrible.
ข้อดี: Attendantsข้อเสีย: 1 and half late departure, sat at gate with no air in plane, and after landing sat in packed shuttle while crew stood by plane talking
ข้อเสีย: A lot of standing around. Gate crew calls everyone up to depart and we sit standing around for 20 min before they are ready for us to head out to the aircraft. This happened on both legs of the flight. Not very efficient use of time. Return flight was an hour late.
Trip to dominicaข้อดี: This airline nicked amd dimes you for everythingข้อเสีย: They nickel and dime you for everything
ข้อเสีย: Tried to deny my friend from boarding the flight with her legal assistant dog. They even held the plane. Then made up a rule that was illegal.
ข้อดี: It was easy to check in and everything was on time.
Awful and costlyข้อดี: Nothingข้อเสีย: We were informed that our flights did not exist upon arriving to the airport on our honeymoon. It is unclear if this was the fault of the booking agent Airfare.com or Air Antilles / Air Guyane / Winair. We had to fly out the next day, giving up a day on our honeymoon and our non refundable hotel reservation. On our return flight, we missed our connection due to an hour delay in which were never given an explanation and then received zero assistance on rebooking. We ended up having to book another flight back to the states. All in all, flying with this airline cost about $2000 and a lost day of our honeymoon. Never, ever fly with them.