ข้อดี: Comfortable seats and new entertainment screen, very nice
ข้อเสีย: Very cramped seating!
ข้อเสีย: because of the turbulence there was no dinner
ข้อดี: Crew was great.ข้อเสีย: More space for legs on the plane.
ข้อดี: I’m still flying!!!!ข้อเสีย: Everything
ข้อดี: Efficient crew. Well-staffedข้อเสีย: JFK experience is not the best.
ข้อดี: Wonderfully attentive crew - they looked like they were happy to be there and didn’t act all rushed and frantically sullen. The food was extraordinarily delicious and satisfying - best airplane food I’ve had apart from Etihad.ข้อเสีย: Business class seats on this Air Belgium Airbus are too snug for larger people, so there should be more room. The flight was 45 minutes late taking off from Warsaw, which caused me to miss my connection in New York.
ข้อดี: The crew was attentive.ข้อเสีย: Flight was delayed two hours causing me to miss my connected flight. There was no communication from the crew as to why.
ข้อดี: The baggage was delayed at transfer due to the first leg was delayed. The service could be better and food definitely needs to be better. The aircraft is okay ish for the old 340 but it’s actually better than the 787 operated by the same company.ข้อเสีย: Food
ข้อเสีย: EWR boarding was a mess. Additionally plane this size should be parked at the gate after landing, not using busses in Warsaw to transport to the terminal. Flight attendants were not too polite too.
ข้อดี: Lost my baggage.ข้อเสีย: Not loosing my baggage!
ข้อเสีย: No Wi-fi a lot of delays
ข้อดี: The crew was amazing.ข้อเสีย: The seats sucked for 8 plus hour flight.