Guest reviews
Overall rating
7.1
Good
Based on 42 reviews
Overall
7.3
Boarding
7.6
Comfort
6.7
Crew
8.4
Entertainment
5.7
Food
6.4
Skip to main content
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.0
No personal bag allowed?
Cons: NO PERSONAL BAG? Bad luggage allowance Pay for almost everything
review from
-
3.6
Very bad experience.
Pros: This flight was awful. The only saving grace was just a couple of the flight attendants. They helped me out the best they could.
Cons: First off there was ZERO onboard entertainment. Second they had no free alcohol. Theird their card reader wouldn't accept my credit card or bank card so I couldn't drink anything or buy any snacks. My kindle died over the 9 hours and there was no way I could charge it. and last second they jacked up the price on me. :)
review from
-
6.0
Cons: Food and entertain not available
review from
-
4.0
Cons: Delayed due to airline incompetence
review from
-
10.0
I am rating Harbour Air, not 9 Air
Pros: Harbour it is a fantastic way to fly between Victoria and Vancouver, especially if you get a seat sale.
Cons: Kayak misinterprets the Harbour Air itinerary as another company, called 9 air. This is unfortunate because there is a lot of traffic at flies Harbour air, and I think that kayak should expand its trips to include this airline
review from
-
6.3
Cons: No in flight entertainment or ability to charge devices
review from
-
4.0
Would not fly again with them if I have a chance.
Pros: Old aircraft. Seats are extremely tight. Very uncomfortable 9 hr flight.
review from
-
2.0
Horrible flight!!
Pros: Close to three hours after the scheduled departure, 23 are still waiting to depart!!! This is the worst flight experience I've ever encountered. I will be speaking a full reimbursement for the grievance caused by such an extreme delay (where we boarded hours ago and still have not taken off..and will land post the time I was supposed to leave on tours in Paris.) I will be out of a lot of money because of the poor handling on this carrier and doubt that I will travel via XL airways again.
review from
-
8.0
Pros: The flight was timely. Food and service was good.
Cons: The leg room was not enough.
review from
-
7.3
Cons: Ground staff at Kerry were helpful bar one guy who was shouting at customers for Ryanair flight. Staff member was rude though I'm sure he thought he was funny.
review from
-
6.6
Short and sweet
Pros: Leg room and two by two layout.
Cons: Crew were miserable
review from
-
5.3
No room to move or to even try to get comfortable.
Pros: Easy boarding, Very nice crew.
Cons: Seats way too small and uncomfortable.
review from
-
8.0
Pros: The flight was timely. Food and service was good.
Cons: The leg room was not enough.
review from
-
7.3
Cons: Ground staff at Kerry were helpful bar one guy who was shouting at customers for Ryanair flight. Staff member was rude though I'm sure he thought he was funny.
review from
-
6.6
Short and sweet
Pros: Leg room and two by two layout.
Cons: Crew were miserable
review from
-
6.0
No personal bag allowed?
Cons: NO PERSONAL BAG? Bad luggage allowance Pay for almost everything
review from
-
3.6
Very bad experience.
Pros: This flight was awful. The only saving grace was just a couple of the flight attendants. They helped me out the best they could.
Cons: First off there was ZERO onboard entertainment. Second they had no free alcohol. Theird their card reader wouldn't accept my credit card or bank card so I couldn't drink anything or buy any snacks. My kindle died over the 9 hours and there was no way I could charge it. and last second they jacked up the price on me. :)
review from
-
6.0
Cons: Food and entertain not available
review from
-
4.0
Cons: Delayed due to airline incompetence
review from
-
6.3
Cons: No in flight entertainment or ability to charge devices
review from
-
4.0
Would not fly again with them if I have a chance.
Pros: Old aircraft. Seats are extremely tight. Very uncomfortable 9 hr flight.
review from
-
2.0
Horrible flight!!
Pros: Close to three hours after the scheduled departure, 23 are still waiting to depart!!! This is the worst flight experience I've ever encountered. I will be speaking a full reimbursement for the grievance caused by such an extreme delay (where we boarded hours ago and still have not taken off..and will land post the time I was supposed to leave on tours in Paris.) I will be out of a lot of money because of the poor handling on this carrier and doubt that I will travel via XL airways again.
review from
-
5.3
No room to move or to even try to get comfortable.
Pros: Easy boarding, Very nice crew.
Cons: Seats way too small and uncomfortable.
review from
Flight status
9 Air route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1025
Guangzhou
CAN
Haikou
HAK
1031
Guangzhou
CAN
Ningbo
NGB
1021
Guangzhou
CAN
Wenzhou
WNZ
1023
Guangzhou
CAN
Wuxi
WUX
1105
Guangzhou
CAN
Xi'an
XIY
1034
Changchun
CGQ
Nanjing
NKG
1115
Changsha
CSX
Haikou
HAK
1098
Dalian
DLC
Wenzhou
WNZ
1046
Dalian
DLC
Wuxi
WUX
1026
Haikou
HAK
Guangzhou
CAN
1116
Haikou
HAK
Changsha
CSX
1075
Haikou
HAK
Guiyang
KWE
1039
Haikou
HAK
Nanjing
NKG
1040
Harbin
HRB
Nanjing
NKG
1076
Guiyang
KWE
Haikou
HAK
1069
Guiyang
KWE
Nanjing
NKG
1061
Guiyang
KWE
Sanya
SYX
1067
Guiyang
KWE
Tianjin
TSN
1071
Guiyang
KWE
Wuxi
WUX
1075
Guiyang
KWE
Xi'an
XIY
1032
Ningbo
NGB
Guangzhou
CAN
1031
Ningbo
NGB
Shenyang
SHE
1034
Nanjing
NKG
Guangzhou
CAN
1040
Nanjing
NKG
Haikou
HAK
1039
Nanjing
NKG
Harbin
HRB
1070
Nanjing
NKG
Guiyang
KWE
1120
Nanjing
NKG
Nanning
NNG
1119
Nanning
NNG
Nanjing
NKG
1032
Shenyang
SHE
Ningbo
NGB
1062
Sanya
SYX
Guiyang
KWE
1068
Tianjin
TSN
Guiyang
KWE
1021
Wenzhou
WNZ
Harbin
HRB
1024
Wuxi
WUX
Guangzhou
CAN
1045
Wuxi
WUX
Dalian
DLC
1071
Wuxi
WUX
Shenyang
SHE
1106
Xi'an
XIY
Guangzhou
CAN
1076
Xi'an
XIY
Guiyang
KWE
1022
Harbin
HRB
Wenzhou
WNZ
1022
Wenzhou
WNZ
Guangzhou
CAN
1055
Guangzhou
CAN
Tianjin
TSN
1056
Tianjin
TSN
Guangzhou
CAN
1033
Guangzhou
CAN
Nanjing
NKG
1051
Guangzhou
CAN
Urumqi
URC
1028
Guiyang
KWE
Guangzhou
CAN
1033
Nanjing
NKG
Changchun
CGQ
1072
Shenyang
SHE
Wuxi
WUX
1072
Wuxi
WUX
Guiyang
KWE
1052
Urumqi
URC
Guangzhou
CAN
1097
Wenzhou
WNZ
Dalian
DLC
Top airports served by 9 Air
- Guangzhou Baiyun Airport (CAN)
- Guiyang Airport (KWE)
- Nanjing Lukou International Airport (NKG)
- Wuxi Airport (WUX)
- Haikou Meilan International Airport (HAK)
- Wenzhou Airport (WNZ)
- Harbin Airport (HRB)
- Shenyang Airport (SHE)
- Xi'an Xianyang Airport (XIY)
- Ningbo Lishe International Airport (NGB)
- Tianjin Airport (TSN)
- Dalian Airport (DLC)
- Changchun Airport (CGQ)
- Sanya Phoenix International Airport (SYX)
- Changsha Huanghua International Airport (CSX)
- Nanning Airport (NNG)
- Urumqi Airport (URC)
9 Air contact information
- AQ IATA code
- 400-105-1999 Call
- 9air.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.