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|เส้นทางบินยอดนิยม||ฟุงชาล Madeira ไป ลิสบอน Humberto Delgado|
|สนามบินยอดนิยม||ลิสบอน Humberto Delgado|
ข้อดี: Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry
ข้อเสีย: Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now
ข้อดี: The crew was attentive but only on the basic standard service.
ข้อเสีย: I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family
ข้อเสีย: The clarity about baggage fees, really unclear and very expensive.
ข้อดี: The crew.
ข้อเสีย: Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!
ข้อเสีย: I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay!
ข้อเสีย: The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now
ข้อเสีย: Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic.
ข้อดี: I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer.
ข้อเสีย: Pleace call 666 394 865
ข้อดี: Seats are way more comfortable than other flight companies
ข้อเสีย: Crew could have been more patient
ข้อดี: The extra legroom in the Classic Package Seats.
ข้อเสีย: The snacks where a little on the dull tasteless side.
ข้อดี: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
ข้อเสีย: It is always better to buy tickets through the airline.
ข้อเสีย: All seats are uncomfortable on all planes
ข้อเสีย: Seats are very uncomfortable in all planes
ข้อดี: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
ข้อเสีย: Greater weight allowance for carry-on luggage.
ข้อดี: Great customer service!
ข้อเสีย: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!
ข้อดี: Much more comfortable than I expected. Attentive flight attendants.
ข้อเสีย: After flying cheapi airlines, norhing. It was a great experience.
ข้อดี: The seats are comfortable.nice leg room.
ข้อเสีย: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.
ข้อดี: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.
ข้อเสีย: A different airline
ข้อเสีย: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
ข้อดี: The on-board entertainment
ข้อเสีย: More food, more water
ข้อดี: Boarded fast
ข้อเสีย: Hours of flight
ข้อดี: Quick flight
ข้อเสีย: Bad delay, long security line there
ข้อดี: Smooth flight
ข้อเสีย: More food, more water
ข้อดี: Amazing crew
ข้อเสีย: Food was ok. Seat was crowded. Everything else was excellent.
ข้อดี: Yes, it was comfortable and they r nice.
ข้อเสีย: Ummmm delayed both flights were delayed, it was annoying
ข้อดี: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
ข้อเสีย: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.
ข้อดี: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.
ข้อเสีย: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.
ข้อดี: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful
ข้อเสีย: TAP being on time and giving a reason why the flight was late
ข้อดี: TAP is great to fly, friendly, safe and solid, nice crew
ข้อดี: I liked the food
ข้อดี: Not much. Poor service, bad crew
ข้อเสีย: Better service
ข้อดี: Sleeping and being left alone
ข้อเสีย: Food, Service by cabin crew because they never smiled
ข้อเสีย: 1 hour delay Duden to luggages!
ข้อดี: Service was great and the airplane was very well maintained.
ข้อเสีย: More water, I was thirsty most of the time.
ข้อเสีย: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed.
Intercom system, especially from the captain, was painfully grating and loud.
Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces.
Will definitely avoid TAP in future.
ข้อดี: The flat bed
ข้อเสีย: The Captain made loud announcements waking you up
ข้อเสีย: Easy checkin, friendly staff, nice quick flight
ข้อดี: All services were very good.
ข้อเสีย: Overnight sleeping in extended seats in Business Class were cramped.
ข้อดี: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.
ข้อเสีย: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.
ข้อดี: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.
ข้อเสีย: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....
ข้อดี: Clear communication about delays and boarding, comfortable seats, great service.
ข้อดี: Amazing punctuality, both on the way out to Lisbon and on the return to London.
ข้อเสีย: Cannot really think of anything that needed attention on these flights.
ข้อดี: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
ข้อเสีย: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy
ข้อดี: The crew was outstanding!
ข้อเสีย: Slightly more comfortable seats would have been helpful.
ข้อดี: The food was great and the screw were nice and young .
ข้อเสีย: The boarding process and charging 95 dollars for an extra bag is crazy.
ข้อดี: Nice and friendly crew
ข้อดี: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy
ข้อเสีย: More food , comfortable seats
ข้อดี: Horrible service
ข้อเสีย: Nasty people
ข้อดี: The entertainment was ok.
ข้อเสีย: Everything else was terrible. From check-in to boarding to flight.
ข้อเสีย: Customer service from the crew, it could be nicer and better attitude and more positive.
ข้อดี: The price is affordable
ข้อดี: The lady checking me in was nice
ข้อเสีย: Items were stolen from my bag
ข้อเสีย: TAP doesn't understand the first thing about customer service.
ข้อดี: The crew was super nice. Everything went smoothly.
ข้อเสีย: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
ข้อดี: There is nothing to like about the flight
ข้อเสีย: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
ข้อดี: It was on time and everything went well
ข้อเสีย: They could have offered more water
ข้อเสีย: The crew not sympathique