โรงแรมใกล้ สนามบิน ซานดีเอโก Carlsbad-Palomar

ข้อดี: Good location

ข้อเสีย: Rooms are not what you expect from 5 seasons Old and tired

ข้อดี: I have loved this property for over twenty years. The location in north county San Diego could not be better.

ข้อเสีย: Unfortunately there is a disparity in villa locations. My room overlooked Aviara Parkway where sound noise makes it difficult to enjoy the balcony. There are many more prime locates villas that are less prone to the road noise.

ข้อดี: Excellent breakfast.

ข้อเสีย: Horrible Wi-Fi. Frequently unable to get a connection. When I did, constantly was dropped. Worked with your tech staff. They seemed to think everything was fine.

ข้อดี: The accommodations and location are excellent and the grounds are beautiful. The staff is top notch and welcoming. One of their most outstanding features is the bedding which feels like sleeping on a cloud.

ข้อเสีย: There is nothing to not like.

ข้อดี: Excellent service--definitely well attended and pampered. Beds are comfortable and maid service spot on. The location of the hotel makes it peaceful, good views, and quiet. But it requires driving around to the beach, any activities, and food is extremely limited in options/budget choices for miles.

ข้อเสีย: There are two parts of the resort, a distance apart on a hill. While they are great about providing shuttles, it does really make a difference. The Summit: where the kids club room is located, so it was important for us to be here. But the pool is smaller, and the spa/restaurant are a distance away. The Meadows: feels a bit swankier, the main lobby of the hotel where to get beach equipment and movies. So staying here might be more central/convenient. NIcer pool and longer food service for pool.

ข้อดี: The property was a paradise for my children and I. We were at the pool all 3 days and were entertained the entire time.

ข้อเสีย: It took forever to get any food or drinks. Right now I think because of COVID the property is very understaffed.

ข้อดี: Had appetizers on the patio- was fantastic.... relaxing. Staff was wonderful!! Would definitely stay here again. Also- had a small dessert delivered to room for my Birthday, it was delicious. Great surprise!!!! Thank you again.....

ข้อดี: Luxurious resort, spacious room, great food at the steakhouse and friendly staff who provided excellent service.

ข้อเสีย: Property is going through major improvement work so pool is closed till June and noise can be heard in the guest rooms from 9-6 every week day (sound of power drill promptly started at 9, no alarm clock needed). This information was not available or highlighted on booking.com at the time of my booking. The resort sent an email explaining the improvement work and closure of some facilities shortly after my non-refundable booking was confirmed. While we had a good time at the resort, I do hope information like this is fully disclosed on booking.com for all hotels that are undergoing major renovation work.

ข้อดี: Excellent golf course Spacious well appointed rooms.

ข้อเสีย: Property was under construction so pool was non operational and not a great vibe around hotel. I am sure that one renovations are completed or will be a fabulous place to stay but until then would probably not recommend unless you are a very keen golfer.

ข้อดี: It was clean and nice looking.

ข้อเสีย: We asked for a bathtub which was pictured on the add which was one of the things we looked for when booking the hotel. Unfortunately we were told they didn’t have a room with bathtub and only shower. I wasn’t able to give my child baths during our stay.

ข้อดี: love the location of the resort. The pool area is very nice and a great place to relax.

ข้อเสีย: Food pretty expensive

ข้อเสีย: Received a notice the night before my stay that my reservation had been cancelled.

ข้อดี: Very friendly staff.

ข้อเสีย: Food is very pricey but good

ข้อดี: I love how quiet it is and it’s so close to my job.

ข้อเสีย: Nothing

ข้อดี: Eddie at the counter was very pleasant and professional. Very friendly and welcoming to his guests. I had to change my room from a double classic king to a single one. Outright without showing signs of frustrations or attitude, Eddiie professionally accomodated us. Very impressive. The moment we entered the lobby, we felt our stay was going to be a very relaxing one. First, clean air inside. Secondly, fresh scent and very clean surroundings plus a professional Eddie. 5🌟

ข้อเสีย: Maybe the stay would include free breakfast. We were looking for a walking distance to the beach but otherwise, our stay was very awesome .. really Ohhhhhhsome👌

ข้อดี: No breakfast offered due to COVID. The room was lovely and beds co.fortable. Had problems adjusting g the thermostat....too cold.

ข้อดี: Very quiet location even with the freeway next to the hotel. Plenty of food options within a short driven distance. The nearby beach, with cliffs that overlook the ocean, is small but within walking distance.

ข้อเสีย: The room cleanliness was unfinished, as the trash wasn't fully taken out or everything wiped down. Thankfully, we bring Lysol with us when we travel.

ข้อดี: It’s close to my job. Very quite.

ข้อดี: Very clean and comfortable

ข้อดี: amazing room with 2 king bed, clean and comfortables.

ข้อเสีย: hope that they have around on our next trip.

ข้อดี: Everything was perfect

ข้อเสีย: Nothing

ข้อดี: Bed was fine but the doors to everyones rooms slam shut so its very loud. lots of slamming of doors due to the springs or something that make the doors slam shut. Breakfast was weak like a 7/11. People putting their garbage outside their rooms is gross and not clean. Policy should be take the garbage out yourself or call roomservice and someone will pick up your garbage but never leave it in hallway outside your door. Laundry was dirty and there should be separate washers and dryer rooms for those with pets. I washed my clothes and had pet hair on them. I have allergies so that is not good. The WIFI is weak but the staff was nice enough to get tech support to boost the strength. The staff is amazing and very nice. So I give the staff a perfect 10. Oh and one more thing. The coffee pots are old I had three break on me.

ข้อเสีย: Bed was fine but the doors to everyones rooms slam shut so its very loud. lots of slamming of doors due to the springs or something that make the doors slam shut. Breakfast was weak like a 7/11. People putting their garbage outside their rooms is gross and not clean. Policy should be take the garbage out yourself or call roomservice and someone will pick up your garbage but never leave it in hallway outside your door. Laundry was dirty and there should be separate washers and dryer rooms for those with pets. I washed my clothes and had pet hair on them. I have allergies so that is not good. The WIFI is weak but the staff was nice enough to get tech support to boost the strength. The staff is amazing and very nice. So I give the staff a perfect 10. Oh and one more thing. The coffee pots are old I had three break on me.

ข้อดี: Everything! Will be coming back again

ข้อดี: Very quiet. Great location.

ข้อเสีย: There weren’t enough towels and they wasn’t enough utensils. No sponge to do the dishes.

ข้อดี: Everything.

ข้อเสีย: The only week spot and it's very minimal is the complementary breakfast.

ข้อดี: Friendly staff and the rooms were clean

ข้อเสีย: We had to ask for towels and toilet paper daily.We had to use small pool towels at times.. I realize with covid that rooms wouldn't be cleaned but the trashes were full outside our rooms so it was hard to dump our trash. I think if they know guest are staying a number of days the rooms should be stocked up with more supplies

ข้อดี: Only one of the beds was comfortable.

ข้อเสีย: First, the price I was quoted online went up and I when I said I wanted to checkout I was told I would still be charged for the second night and the lady did not get the manager for me. She said I will tell my manager. So we were forced to stay the second night. Second, breakfast was included and we were told it was from 7-9am. However, at 8:30am other customers and myself included were told they ran out of food because they didn't exspect so many guest. So that was more money I had to spend. Third, I told the lady there wasn't any cleaning supplies in the fitness center to wipe off the machine, this is COVID-19 so I didn't feel safe to excersise. (No one put any cleaning supplies in there) It was our 29th Anniversary and I chose the Fairfield Inn because I love the Marriott, but I WILL NOT BE RETURNING!

ข้อดี: Nothing

ข้อเสีย: I reserved or booked queen suite for 6 persons unfortunately when we came. front desk said that there’s no available queen suite and he can put us instead to a regular room that can only fit 4 persons. That’s is very inconvenient.

ข้อดี: Front Desk was amazing. Overnight receptionist, accommodating and a good listener. Mashallah!

ข้อเสีย: Front Desk was amazing. Overnight receptionist, accommodating and a good listener. Mashallah!

ข้อดี: Breakfast sacked bag was ok

ข้อเสีย: The staff and day manager she was not professional at all horrible management. She was very immature and argumentative telling me she was the only right person and she asked me to shush my mouth and then kicked me put because we asked for a smoking room on booking com... I said if we asked for a smoking room on booking why is it our fault. She said she didnt care and I should explain to someone else when asked who her manager was she said she was it. There was no one else to report to.

ข้อดี: Clean public spaces and rooms, friendly staff. COVID safety managed well. Good location not far from restaurants and shops. Thanks

ข้อเสีย: Would love if the breakfast bags were labeled so you knew what you were getting or maybe had a choice. For example, if you don’t eat eggs and yogurt, it’s not worth getting them in the bag you randomly selected. This might better approximate the oldstyle pre-Covid breakfast bar .

ข้อดี: The breakfast was good. The location is great. Just 5 minutes drive to Legoland and 5 minutes from the beach.

ข้อเสีย: The only minus will be that the room was a little on the small side.

ข้อดี: It was a clean,quiet and very comfortable.The breakfast was delicious.

ข้อเสีย: Nothing to dislike.

ข้อดี: Brand new rooms and facilities. Great breakfast.

ข้อเสีย: Thin walls. I could hear casual conversation from other rooms. The service was poor. The front desk was often left unattended, and the maid service was minimal - I stayed for several days and they never vacuumed. This is the first Marriott property that didn't provide complimentary lotion.

ข้อดี: They kept the room clean, staff are very courteous.

ข้อเสีย: None

ข้อดี: Everything... The staff Arthur is simply amazing

ข้อเสีย: Everything was perfect

ข้อดี: The location was great and central to the attractions in the area. The facilities were clean and modern. The price was a good value.

ข้อเสีย: The breakfast was a small brown bag with a frozen sandwich or danish. This could have been better. The parking was not great, the spaces were small.

ข้อดี: The rooms are very clean

ข้อดี: Although the parking lot was full, the motel was quiet for the entire night. Everything was clean.

ข้อเสีย: Nothing.

ข้อดี: The hotel was clean, staff were friendly, good value, quiet for being across the street from an airport.

ข้อเสีย: Trash was picked up outside, breakfast information wasn’t updated on the website when I booked this property and the beds weren’t comfortable.

ข้อดี: General manager Air conditioner Neighbors

ข้อเสีย: Yesterday staff gave a stranger access to my room while I was working and stole alot of my personal belongings. I only gave my sister access to my room and some random guy pretended to be my acquaintance and got into my room with help from the front desk.

ข้อดี: Amazingly nice staff.

ข้อเสีย: There should have been signs or some way for guests to know how to obtain breakfast given COVID restrictions.

ข้อดี: The room, the breakfast, the staff.

ข้อเสีย: card key didn't work at the two back doors.

ข้อดี: Clean room, we'll lit, quite location. The housekeepers/laundry staff were working hard, definitely making the place clean.

ข้อเสีย: Parking is horrible for anything larger than a compact car. Not the easiest place to park a full size chevy suv. The beds....well at least they were clean. Comfort was non existing. I've had better sleep after a pot of coffee, but what was even worse than the bed was the response I received from the staff at the front desk when I brought it up. It was almost as if a requirement to work the front desk was to have a "I'm better than you" attitude. Very dry and callous demeanor.

ข้อดี: Great customer service from beginning to end. We booked several rooms along with a conference room and the staff were all helpful to us. Complimentary breakfast was good and had variety. Bed was comfortable and amenities were plenty. Several fast food places right next door. Would definitely stay again.

ข้อเสีย: Jacuzzi was cloudy with a beautiful green fungus color.

ข้อดี: Staff that checks us in and out were just dolls. Really sweet. Very receptive to my children. Rooms were extremely clean. Breakfast was great. Always replenished. Omelets cereal waffles fresh fruit potatoes toast muffins not from the supermarket. Cookies juices milk coffee hot chocolate chicjen sausage bagels lots of different spreads for the breads and waffles. Oatmeal cottage cheese. And it was a Monday! Weekdays at most hotels serve basic pastry utems cereal and toast. They save the restaurant style for weekends only. It was quiet on my 2nd floor. The small room they have filled with grocery items was convenient. They offer free newspapers a treasure box for kids to Rumsfeld through. A treat for the children. The eating area is very nice. Not a bunch of wooden tables. Nice cushioned seats. Exercise room was clean and well lit. Parking was easy to access.

ข้อเสีย: Pool seems small pool area as well. 4pm check in. I usually go to hotels that are 1-3pm check in. Check out is noon. So, that's not giving me s full 24hr stay. A 20hr stay.

ข้อดี: Pool

ข้อเสีย: Beds were advertised as queens BUT are NOT! Beds were full size

ข้อดี: The staff was very welcoming and helpful. Our room was very nice. Thank you.

ข้อดี: Everything

ข้อเสีย: None

ข้อเสีย: The bed was so uncomfortable to sleep on

ข้อดี: Had exemplary interaction , service from Brooke, and Raj ! Both went out of their way to make our stay EXTRA Special! Very personable and extra friendliness

ข้อเสีย: Asked twice for 1 more suitcase holder. The Bathroom in our room 2011, had no towel rscks

ข้อดี: Was down here for a visit to Legoland and booked the hotel for the lower cost and 3.5 star rating. To our surprise, the hotel was very new construction and a nice modern look to it and the rooms had great features. Will come back for the next trip to Legoland.

ข้อดี: close to legoland. close to trader joes. early checkin and friendly staff. easy parking. nice clean pool. clean rooms. walls thin? somewhat but whatever it's a hotel and we weren't bothered at all.

ข้อเสีย: rooms were a bit stuffy. mickey mouse hours for food/bar on weekends. i guess holiday express means catered for business travelers weekdays? no room service. all this was minor for a good overall hotel. oh and one major con but not a dealbreaker. no ice machine on the first floor!

ข้อดี: Everything was amazing!

ข้อเสีย: Wi-Fi. Very bad connection.

ข้อดี: Spacious and clean

ข้อเสีย: Parking

ข้อดี: Big rooms with complete kitchen

ข้อเสีย: None

ข้อดี: Kids pool was awesome. Our room was in close proximity to pool, Could of been a tad warmer. Lol can’t wait till fun water feature for young kids is open. We will definitely be returning later in the year!

ข้อเสีย: Wish there were more sign up in hallway to give direction to stuff (lobby,elevator, stairs etc) everything looks similar so you can get a little lost.

ข้อดี: Amazing place comfortable amazing view very clean friendly staff kitchen fully stocked .

ข้อเสีย: Nothing i didnt like

ข้อดี: I'll tell you everything was so amazing the staff went above and beyond for my daughter's birthday so wonderful it was kid friendly everything you need is here basketball court swimming pool for adults and kids a playground so clean everything is just amazing. Thank you Pacific Palisades staff you guys are the best...

ข้อดี: The hotel itself was great

ข้อเสีย: We had to have had the worst room in the entire room. Paper thin walls, super noisy, fresh paint smell, right next to the entrance of the hotel so no privacy from the outside patio. Super disappointed with our room.

ข้อดี: Lots of things to do, quiet, great overall value.

ข้อเสีย: Some maintenance upkeep items could have been beyter.

ข้อดี: This is a BEAUTIFUL RESORT, the location is EXCELLENT and the view is AMAZING but...

ข้อเสีย: We were walking around in the room barefoot and after 15 min we noticed the bottom of our feet were BLACK. The carpet in our room was disgustingly dirty!!! Then there was not hot water for our entire stay. I understand hot water was a mechanical issue but dirty carpet in the rooms in a lack of cleanliness.

ข้อดี: Proximity to Legoland. Child friendly atmosphere. Pool was great for kids.

ข้อเสีย: Housekeeping arriving after 5 pm.

ข้อดี: very nice pool with kids pool. nice amenities. great location.

ข้อเสีย: hotel needs updating. very squeaky floors with old carpet.

ข้อดี: Location to Legoland

ข้อเสีย: The room wasn't cleaned until the last day of our stay. There was construction going on. And, our room was dirty from the previous tenants. Not sure if the lack of attention was because we used Kayak, or if the Hotel is just that bad. I was surprised.

ข้อดี: I loved the location. Walking distance from legoland, short drive to a variety of restaurants, and the Carlsbad outlet mall. Great family pool with splash pad and a onsite park. Rooms had a microwave and mini-fridge.

ข้อเสีย: It was kind of pricey.

ข้อดี: Close to Legoland. Karl Strauss on site. Pool options. Friendly staff.

ข้อเสีย: Still under construction in the "hotel" area. Lots of areas closed off with yellow tape, plastic covering on floors, one kids water park fountain toy was out of service.

ข้อดี: I liked all the out door seating areas and it was well kept and clean.

ข้อเสีย: This may be because I am not up to par on the Covid limitations and rules in California, but I would have liked to know that they were not cleaning and replacing towels. I would have liked a care package left daily with a trash bag.

ข้อดี: So so

ข้อเสีย: The breakfast

ข้อดี: The staff was great the scenery was great and CARLSBAD was as beautiful as the property was

ข้อเสีย: Nothing to not like

ข้อดี: Our room was huge and bed was comfortable.

ข้อเสีย: Nothing it was nice

ข้อดี: Size and location

ข้อเสีย: Dirty not cleaned as mentioned during Covid 19 risk and hazardous

ข้อดี: The kitchen and pool were great

ข้อเสีย: Loved it all

ข้อดี: The room was clean

ข้อเสีย: The sitting chairs in the table

ข้อเสีย: Seemed a little out dated

ข้อดี: Good location, the staff is friendly, and the rooms are spacious and clean. The free breakfast was very good.

ข้อเสีย: Since there isn’t a full service restaurant, there aren’t any restaurants close by (if you are new to the area). It’s really just located around other hotels. There are no facilities for charging an electric vehicle. There is an outdoor outlet, but it’s located right next to a handicapped parking space. That’s a deal-breaker for us, so we won’t stay there again. There are hotels nearby that do have those stations so they really need to upgrade.

ข้อดี: We spent one night here after a visit to Legoland. Room was clean. Staff was friendly. Everything was newer. The kids loved it. We were very happy and will definitely stay here again.

ข้อเสีย: There were a few ants in the kitchen the following morning. It happens. Notified the front desk upon checkout.

ข้อดี: My sister recommended this hotel and we were pleased. Room was great; the bathroom is probably one of the bigger one I've seen (you can get out from the shower without almost touching the toilet). Having a functional kitchen is a plus. Continental breakfast is offered which is nice, so I don't have to make an extra stop to feed the kids in the morning. Staff we dealt with are nice and courteous. Our destination is LEGOLAND which is very close by. It is also close by stores like Costco and Target.

ข้อเสีย: Breakfast hour is from 7 - 9, which works for business travel but for family vacation, the hours are too early and I feel rushed to get out of bed and downstairs to grab a bite. This may just be me, but there is no dimmer light in the bedroom side - there are only two very bright one on the nightstand, and you cannot turn on the bathroom light (where the counter is) without the light shining to the beds and disturb whoever is sleeping there. Walls are definitely thin, the room above us was probably doing DDR the whole time we were there and the room next to our bedroom was listening to music all night long. =\

ข้อเสีย: Families with screaming kids at breakfast. Did not matter if it was 6am or 8am. Should have adult only seating area at breakfast.

ข้อดี: Location, value, friendly staff

ข้อเสีย: Automatic lights that can't be turned off. Woke me and my kids up repeatedly. Called down to the front desk and they said they could send an engineer up, but my kids were already asleep in the living room. Other than this, great hotel.

ข้อดี: It takes pets

ข้อเสีย: The airplanes overhead. The hotel is in the flight path of the Palomar Airport. The amenities, water slide and tide pools are only available on weekends. It does NOT state that on your website. My grandson was greatly disappointed and so was I. The activities were the reason for choosing the Sheraton.

ข้อดี: Loved that it had a balcony! Pretty views!

ข้อเสีย: The restaurant staff was very rude. Wouldn’t let us talk and just handed us drinks the wrong drinks and wouldn’t fix it because he was “busy”

ข้อดี: I was double charged and had to wait for a refund on my bank account?! Because they could not find my confirmation from booking. Com on their reservations?? It was not pleasant having to EYeSSS! do a booking on site . They did try to make it nice and they were friendly about it but bottom line is I got no discount and I was not offered any other accommodations for my inconvenience. That would’ve made my day a little better but instead I had to call back two days in a row to find out about my reimbursement.

ข้อดี: Just the view.

ข้อเสีย: Calling itself a spa and resort is far from it. Most amenities are closed due to Covid. The main lobby is nice, but the room is feeling like a normal hotel. No toiletries, no coffee and tea unless you have to ask for. BUT yet you still have to pay for resort fee.

ข้อดี: Calm and relaxing

ข้อเสีย: No cell service Charged $25 daily ratw for self parking Bathroom filthy Restaurant nor front desk answers phone Left a message for general manager no call back as of yet

ข้อดี: The room was big and facility was clean.

ข้อเสีย: Front desk or receptionist wasn’t available when needed.

ข้อดี: Comfortable beds, large rooms, good breakfast (room service), Starbucks coffee pods in the room, very friendly and accommodating staff.

ข้อเสีย: Parking layout, room service got the room number wrong, would be nice if the provide additional free water bottles for the room.

ข้อดี: Room was spacious and clean, shower was great, location was great.

ข้อเสีย: I was woken up by housekeeping in the morning on the day I checked out- I would have liked to sleep in! And I don't like the hidden "resort fee".

ข้อดี: Very kid-friendly and the proximity to Legoland was nice. The staff were generally pretty helpful. The gym had a good selection of equipment.

ข้อเสีย: For the price, the room that we had was sub-par. The wallpaper in the bathroom was peeling and the shower was pretty run-down. Although some of the gym equipment had televisions built in, there was limited volume despite the supplying of headphones. Couldn't really hear anything while running on the treadmill.

ข้อดี: All facilities clean and available

ข้อดี: Stayed here twice now while in town. Close to everything but yet far away from all the noice. Quiet and clean facility with a friendly staff.

ข้อดี: Great location and staff provided excellent service. Also has a fitness center which was a plus.

ข้อเสีย: Nothing really. No complaints.

ข้อดี: Clean enough

ข้อเสีย: The lobby needs some work. I suggest give to give it a life 🌼

ข้อดี: Cleanliness

ข้อเสีย: No breakfast, guest WiFi is slow

ข้อดี: Clean, easy access

ข้อเสีย: There are NO facilities here, due to Covid everything still closed. Pool spa, food etc. Save money and stay in a more basic hotel.

ข้อดี: Miguel at the front was extremely helpful & kind. As were the Starbucks/bar employees

ข้อเสีย: When we first checked in after a Long flight at 11pm, we were given a room which was already occupied. After going down to the front desk, found out there was someone with a similar name and we all for the same room. There were two of us traveling for work who has just met on the car drive from the airport to the hotel, and the only option they had was a king bed. The next night, we hauled our belongings to a separate room with two queen beds. The morning after, the a/c went out right after we showered making the room extremely hot and muggy. After our two back to back experiences, we were never called by a manager or anyone in charge. We had to call them bc apparently they are only in 9-5. The manager apologized and said they would comp one of the nights for us. Fast forward to 315am, 4 days later, we go to check out and we were still charged for four nights! After about 30 minutes, putting us in panick mode bc we had flights to catch, we were hesitantly given the night. All this and not to mention, it is EXTREMELY outdated. I personally will not be returning.

ข้อดี: Good location,

ข้อเสีย: Loud group across the hall

ข้อดี: Excellent staff, loved the bistro, beautiful room

ข้อดี: Manager seemed friendly. Cleanliness was okay.

ข้อเสีย: Rooms small, modestly furnished. Despite the balconies shown in pictures of this hotel, I was not able to get a balcony room. Fitness center is modest, only one weight bench. TV in fitness center was broken. No continental breakfast included! Instead you must buy breakfast at the hotel's very lousy restaurant. It took almost 30 minutes for the cook to prepare my simple eggs, the price was way too high for the area, and the food quality was low. Verdict: expensive AND shitty.

ข้อเสีย: I prepaid online, then saw an additional $4.95 charge to my credit card directly from the hotel. I still don't know what that was for

ข้อดี: Quiet, clean and comfortable. The highway is far enough to avoid traffic noise. Nice decor everywhere. Definitely a good business trip hotel.

ข้อเสีย: After exiting the 5 fwy, my gps took me east several miles. I was somewhat surprised and disappointed with how far the hotel was from all beaches. Breakfast was 'meh'.

ข้อดี: The rooms were large and very well kept, more than enough space for a family of 4. Ample parking and amenities like the free wifi, pool, jacuzzi and fitness center were nice to have. The staff were extremely friendly and courteous, and they were very helpful even in the face of my one negative experience with the property.

ข้อเสีย: The one huge flaw was "The Bistro" restaurant breakfast service in the lobby. Our package included breakfast at a very reasonable price, but apparently most of the people in the hotel concurred, because when I went down for breakfast, there was a line of 20+ people waiting to order, and many many more waiting for their orders. All told, there were probably over 100 people either eating, waiting to eat or waiting to order. Apparently they were short staffed because of a couple people called in sick, and according to the staffer I talked to, the kitchen isn't equipped to handle so many orders. It took almost half an hour just to place my order for my family's breakfast. The staffers there were hustling about, very apologetic about the huge delays, but many people were extremely frustrated. It took over 1.5 hours to get our order, *not* including the .5 hour ordering. This is a huge failing of either the training or infrastructure. If the staff either can't handle the order, or aren't trained to handle it, Marriott needs to improve the infrastructure, improve their training, better staff the restaurant or change the menu so that the staff can manage what is being offered.

ข้อดี: Location, lobby

ข้อเสีย: Heating and A/C in room units cycled on and off louder than a locomotive.

ข้อดี: Beautiful landscaping, very open and well taken care of. The pools, water slides, and splash pad were fun for the kids! We easily found places to sit. Restaurants were great, but the pool cafe took forever to get drinks. We ended up bringing our own food and drinks because waiting 45 minutes for sodas is ridiculous.

ข้อเสีย: We checked in late after traveling, so be aware, if you check in after 9ish, the valet and bell staff for luggage assistance are closed. The property is dark and not well marked. It was after 11:00 before I found my room, lugging my kids and bags along the pathways. Restaurants and hot tubs closed at 8:30, even on Friday night. Even the 21 and over pools. So weird for a resort! We were hoping for a bar and a nice relaxing night out. Instead we rushed through dinner and only had 30 minutes in the hot tub. Not relaxing at all.

ข้อดี: This is a wonderful place for a family getaway. The pools are perfect no matter what you are looking for, as they have adult only pools, but as a mum to 3, the Splash pool made our whole trip. There is just enough independence for the older kids (11 and 8) to run around and do exactly what they want (water slide, big kids pool, hot tub, water slide) and a perfect “kiddie pool” for my almost 2 year old...and a bar that serves lovely, if overpriced, drinks and food. We had plans to do the beach, but I couldn’t get my family to leave the pool! We didn’t use the spa or golf (cause kids) but it all looked lovely. The marketplace is decent-socially distanced lines slowed it down a bit. The bathroom was HUGE. We were super grateful for that. One thing I will say, and I have little experience with pool areas during Covid so far, is that while everyone wore masks indoors and while standing in line, walking around outdoors and especially in the pool area, nobody wore masks. My husband and I are both fully vaccinated, but if we weren’t, I don’t know that we would have been as comfortable as we were. The hotel is taking all the precautions, but the pool area is so large and so impossible to police people talking to one another and moving from area to area. The one exception is that people waiting in line at the bar always wear masks, and the staff is always masked as well. Overall it was an amazing trip. Hopefully we will be back.

ข้อเสีย: Maybe a bit outdated...?

ข้อเสีย: Our room was very low level and very far from everything. Fridge hardly worked in the room

ข้อดี: The grounds were amazing and well kept

ข้อเสีย: The rooms were good but a little dated.

ข้อดี: Restaurant had great good and the views were beautiful.

ข้อเสีย: Updated room decor.

ข้อดี: Great resort and facility. Wonderful staff.

ข้อดี: Location

ข้อเสีย: A lot of deferred maintenance, paint and baseboards worn out.

ข้อดี: The people were wonderful. Really not worth the money - I've stayed at much nicer hotels for less.

ข้อเสีย: Just not my cup of tea. I was there for a conference and the conference was held at the hotel - so it was convenient - I will probably stay offsite next year for less money.

ข้อดี: everything

ข้อเสีย: The bathroom was too small for the room

ข้อดี: Loved the setting and the grounds. The room size was huge with a separate bath tub from the shower stall which was really nice. Love the out door patio and the staff was very friendly.

ข้อเสีย: The room smelled very musty and was freezing, probably to hide the smell. I never could get the room warm enough for my wife and I but fortunately, it was a VERY WARM weekend and we left the french doors open the whole time to get that desired warmth into the room. We were an older room of theirs so I'm not sure if this is the reason for the musty smell but it was pretty strong for our stay there. Had I been there more than one night, I definitely would have requested another room.

ข้อเสีย: They didn't have my reservation and asked me to send an email to confirm that I had a reservation

ข้อดี: I liked that the resort has a welcoming feel and that most all of the rooms (besides the villas) were surrounded by the amenities.

ข้อเสีย: 1. The prices in the Marketplace. $16 for a water noodle, when they sell them for $7 right down the street! That would be hard especially for people who are having to buy for more than one kid. 2. Our bed. It was not very comfortable

ข้อเสีย: We were looking for a quiet getaway; this was not it. There were families with kids above and next to our room and we got pretty bad sleep. Slamming doors, loud TV's, running and on and on - quite late and then early in the morning. I asked for a quiet room and got nothing but noise.

ข้อดี: Love this place... Property grounds are impeccable! Rooms are clean and updated. Always a great time!

ข้อดี: The room and pool area was nice. Blue fire grill was fabulous!

ข้อเสีย: Front desk staff was unhelpful on multiple occasions. The day spa is mediocre at best and is long overdue for renovations! Indoor facility grout is disgusting and the indoor hot tubs are falling apart!

ข้อเสีย: The pool was way too overcrowded. I think they sell membership to to the pool to the community making it unusable to the hotel guests. There were so many people you could hardly move in it and the water was so cloudy I couldnt even see my feet. Will never go back to this hotel.

ข้อดี: Everything. Love love love. Looking right now to go back. :)

ข้อเสีย: More food options. That's all

ข้อดี: The room was clean and the facility seemed very organized and considerate of Covid restrictions and standards.

ข้อเสีย: The staff would get aggravated with customers over issues or complaints brought to their attention. One of the representatives rolled her eyes and sighed a lot while on the phone with somebody calling the front desk during my check-in.

ข้อดี: the patio and the easy of access to the pool.

ข้อเสีย: the room was not as clean as it should have been. There was old cheerios on the floor next to the bed.

ข้อดี: Everything! Fantastic! Will be coming back

ข้อเสีย: None

ข้อดี: Our room was ok with the exception of there was a strong smell of sewage or dirty drains in our room. There were also crumbs all over the table in the room. We also had to call maintenance at 11 PM to re set our TV. Nice location but I probably wouldn’t stay here again.

ข้อเสีย: The noise, the smell of room

ข้อดี: The payment does not include breakfast.

ข้อเสีย: Breakfast should have been included.

ข้อดี: Great location! The room was very clean.

ข้อเสีย: It was somewhat difficult finding our room, the hotel has a lot of different sections. Beds were a bit noisy.

ข้อดี: American breakfast with juices and coffee however was good to taste.

ข้อเสีย: Nice clean rooms and good atmosphere.

ข้อเสีย: I bought a package described as including breakfast, lunch and dinner and this was not grated, this was a SCAM, will proceed contacting KAYAK management to report this

ข้อดี: Very mellow, clean, close to legoland. It's nice that they allow small dogs .

ข้อเสีย: Another guest brought a barking dog that they didn't keep quiet and another guest let their kids stomp upstairs.

ข้อดี: Needs elevators . Didn’t like being put in the back of hotel. Would stay here again

ข้อดี: Location is blocks from Legoland and across the street from the outlets Breakfast was pretty good Staff was friendly Parking was abundant and close to the room

ข้อเสีย: Room fixtures and decor were older Beds were moderately comfortable Had to wait more than 30 min for a "more blankets" request

ข้อดี: Everything was as stated in advertisement. Will return again.

ข้อเสีย: Selecting channels as referred in guide difficult.

ข้อดี: The staff was very helpful and friendly

ข้อเสีย: It's a dated facility and will be time for a face lift soon

ข้อดี: Shuttle and friendly desk help.

ข้อเสีย: LOUD freeway. Initially difficult to find the address (misleading street address).

ข้อเสีย: I found a died roch in my room!

ข้อดี: Location

ข้อเสีย: Room quality, cleanliness, breakfast

ข้อดี: Great location to restaurants and outlet mall! Very pleased with the shuttle service to and from Legoland. Good hotel for familiesand breakfast was pleasant.

ข้อดี: The hotel is a short walk to legoland. The pool there is really nice.my son and I had a great time

ข้อดี: I liked that I only stayed one night of my 4 night reservation and then moved to a real resort.

ข้อเสีย: I didn't like that there was not a shower curtain. I didn't like that at check in, the staff appearance was substandard. I didn't like that Miranda could have informed me that the wifi was not working at check in . Especially since I specifically asked for wifi login information. I had to call and ask for help logging in. That's when Miranda told me the wifi wasn't working. I didn't like that I may as well have been in the room with the guests above our room. We could hear everything. I didn't like that there were no towels at the pool. The cable TV service was virtually unwatchable. I didn't like that they refer to this place as a resort. I didn't like that this property even charges a resort fee! Ridiculous.

ข้อดี: I liked how central the location was to food places and things to do.

ข้อเสีย: Did not like how poorly lit the hotel was, narrow TV channels provided, TV was small, only offered two hot breakfast items. Overall I would say this place is one step up from a Motel 6.

ข้อดี: Spacious rooms, nice gardens and pool

ข้อเสีย: The internet signal very weak and slow. For business traveler (as well for all travelers) its essential nowadays! Only in the reception the WIFI was more or less OK. Needs improvment!

ข้อดี: The staff was all very helpful, and kind. The breakfast was satisfying and it was nice that they had a separate to eat in and cartoons on for the kids. The pool was warm enough to be very inviting and the hot tub was a good size, so it never felt cramped. We were amazed by how easy to find it was, and it was near shopping, grocery store, a Starbucks, gas station , In n Out Burger, and LEGOLAND!!!!! The shuttle to and from LEGOLAND made us very thankful for picking this hotel! We would love to stay there again and see more of beautiful Carlsbad!

ข้อเสีย: The mini fridge in our room was loud, but I think they all are. The ice machine closest to us wasn't working, but we never mentioned it to the staff. We found another one not far from our room.

ข้อดี: Good location for my visit. Beach was nearby.

ข้อเสีย: Carpet could use a cleaning.

ข้อดี: Location was good. Close to shopping

ข้อเสีย: Staff was very rude

ข้อดี: We loved to location.....just minutes away from Legoland, the waterfront, shopping, an loya of restaurants! The room was comfortable and the pool was great!

ข้อดี: The location, price and cleanliness.

ข้อเสีย: The hold on money for "incidentals"

ข้อดี: The bed isn't bad. Clean. Perfect over other. Comfortable. Not fancy, but you are paying high price. Money is well worth the stace. Peaceful and quite. Couldnt hear a peep from anyone next door.

ข้อเสีย: Couldn't mange to find ice assuming there was a ice machine. A ice bucket was provided in the restroom.

ข้อดี: Location, pool

ข้อเสีย: Food: quality and options

ข้อดี: Room was adequate, clean.

ข้อเสีย: was not even close to the beach, about a mile or more.