ยอดเยี่ยม
10.0
ข้อดี:
Pretty much everything.
ข้อเสีย:
The tv programming could be a little better.
ยอดเยี่ยม
10.0
ข้อดี:
Everything
ข้อเสีย:
Nothing
ยอดเยี่ยม
10.0
ข้อดี:
COMFORTABLE BED.CLEAN ROOM.
ข้อเสีย:
Really enjoyed our stay. Very nice toom. Breakfast was hot it was included in my reseevation. The only thing is. We had a spa tob shower combo..the tub is really deep.possible more handrails to hold on when getting in m out for better safety. Lsrger shower head. But very clean room . Staff was awesome. they respond to your rrequest quickly whrn u go to front desk. We were onn 1st floor in the Superior 2 queen room. Awesome room . It comes w micro m Fridge. Nice wood vinyl flooring n the beds are separated by a partial nice wood divider for privscy n comfort! We will definitely come back n stay again !!! PS the room rate via Booking.com was very reasonable!! You get do more in this hotel then others! N it's close to take out places. Beautiful front lobby Secured at night. Would definitely recommend st staying at the Azure Hotel !
พอใช้
4.0
ข้อดี:
The lobby looked great and the pictures on the website looked great
ข้อเสีย:
The room has laminate floors and echoes bad. The bed sagged towards the middle. The couch sagged towards the back too. The pull out mattress had stains. We asked for sheets to make the pullout bed and they arrived with stains.
ยอดเยี่ยม
8.5
ข้อดี:
Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.
ข้อเสีย:
Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.
ยอดเยี่ยม
10.0
ข้อดี:
Rooms were clean n spacious. Nice complimentary breakfast.
ข้อเสีย:
Walls a little thin
พอใช้
5.7
ข้อดี:
This is a very classy hotel and was clean. Upon check in, I was impressed with the layout of the lobby and general condition of the hotel. Breakfast was excellent as a part of my stay. Nice room, big spacious room with a nice layout. Bed was comfortable and noise from adjoining rooms, Hallway was minimal.
ข้อเสีย:
Airport noise, traffic noise, train noise was waking me all night. Even with the A/C fan running all night. I slept maybe 4 hours all night. Upon check in, I requested a quiet room and the young lady checking me in said, "I never get complaints about noise." She LIED, and placed me on the Busy street side facing the airport. Per other guests, The courtyard on the inside of the hotel is the place to stay if you want a quiet night. Why this little girl who checked me in did not place me on the inside is a mystery, and the asst manager who I spoke with the next morning had nothing to say except, "Ask for an inside room on your next stay" No free room voucher or offer for something extra to make up for the bad night. Poor Form and very unprofessional. Isn't a good night's sleep the reason we pay more for a better hotel room? This place did not fit the bill.
ยอดเยี่ยม
8.5
ข้อเสีย:
Bed was a bit hard.
ดี
7.7
ข้อดี:
Nice hotel, clean comfortable rooms very good customer service
ยอดเยี่ยม
8.0
ข้อดี:
Room was nice and comfortable
ข้อเสีย:
Late checkout only until 12 noon
ยอดเยี่ยม
10.0
ข้อดี:
I loved everything about the hotel !
ยอดเยี่ยม
10.0
ข้อดี:
Nice rooms
ข้อเสีย:
Breakfast was a little lacking
ปานกลาง
2.0
ข้อดี:
nada
ข้อเสีย:
Made reservation for two nights. Called the front desk during the morning of my arrival date. Told front desk that I would be checking in late. Front desk said no problem. Front desk proudly said, "We do not cancel reservations!" I went to a gathering with friends. I had a midnight snack and enjoyed the food. I was in no rush, as my room at the Azure was waiting for me. I walked to the front desk, and the time was about 2:45 a.m. This was now into my first night stay, which was paid. I talk to Graveyard Roy, give him my id card, and tell him that I have a room, reservation for two nights. Roy told me that he completed an audit at 2:30 a.m, and that he cancelled my reservation, because I had not checked in. Graveyard Roy cancelled both nights! It had only been 15 minutes since Roy cancelled my room(s), so I simply asked Graveyard Roy to check me in, using the reservation he just cancelled. Graveyard Roy started pushing computer keyboard keys, clicking mice, and kept looking from one computer monitor to another. I gave him the benefit of the doubt, and thought maybe Roy was helping the nearby air traffic control tower, and landing jets. Nope. Graveyard Roy was lost! I heard the GPS navigation system in Roy's head continually say, "Re-Routing". I saw Roy scrambling, and heard him say aloud, "Lets see, lets see, lets see...." I had to finally leave the poor guy alone, and I walked away and out. The whole time hearing keyboard keys a clacking and mice a clicking. Pop Quiz,..Why does Roy hold a position on the Graveyard shift? Answer in the form of a question. Bye.
ยอดเยี่ยม
8.0
ข้อดี:
I liked the comfort.
ข้อเสีย:
The pillows aren't as steady and fluffy as the used to be. Not enough pillows on the bed. I had to request a room change, because ants were in our room. The irons were not operable. The first room, we had to request an iron. The replaced iron did not work. When we moved to the second room, due to ants, the iron of that room did not work. We had to end up going out to buy an iron. Room service was not good. The service took forever to show up, if they showed up. This has never happened, in my year and a half of dealing with Azure. Azure has always been responsible in the past.
ดี
6.0
ข้อดี:
Everyone was friendly - the breakfast was very good the facilities were clean.
ข้อเสีย:
I stayed two nights. When I got back to the hotel the second night, it was late, and when I opened the door, I saw that Housekeeping did not clean the room. I went down to the front desk and they gave me some towels and coffee packets for the morning.
ยอดเยี่ยม
10.0
ข้อดี:
We stayed in a king spa tub studio. The room was spacious, clean, stocked and all furniture was comfortable. Housekeeping observed the do not disturb sign for 2 nights and were easy to reach for anything we needed, Wendy at the front desk was a real pleasure, we were greeted with a sincere smile, a smooth fast and thorough cheek-in Thank You.
ยอดเยี่ยม
10.0
ข้อดี:
Really enjoyed the large clean room and the bed was wonderful. The breakfast was good to start off the day! Will come again
ยอดเยี่ยม
10.0
ข้อดี:
Clean and affordable. Rooms were very large.
ดี
6.0
ข้อดี:
Breakfast was fine
ข้อเสีย:
Very noisey, Rooms with too much fresher spray.
พอใช้
5.7
ข้อดี:
I like that it was cheap. The room was a good size.
ข้อเสีย:
The hallway smelled like smoke even though we had a non smoking room. The staff was rude when I was checking in. The name of the hotel has changed to Azure so the reviews from the past are not relevant. I probably won't stay there again.
ดี
6.2
ข้อดี:
The omelet with the complimentary breakfast was good.
ข้อเสีย:
When I arrived the manager stated that my reservation didn't include the room I had asked for. He told me I needed to call my booking agent and resolve it myself. I pleasantly but insistently pushed the situation saying I had a confirmation email with the details. Eventually, he realized he was wrong, apologized and resolved the issue... but the way he initially didn't take responsibility... or offer to resolve it, left me with a less than happy attitude. The door knob to my room was broken and lastly... there was hair on the "clean" sheets and in the "clean" tub. Overall, everything was just a bit sub par for the money.
ดี
7.6
ข้อดี:
Great Location, away from crowds but close to main areas. Quiet hotel, comfortable beds.
ข้อเสีย:
Hotel rooms come off as worn and outdated. Tv was in an inconvenient location not in front of the couch or bed, but right in front of the dividing wall. Complementary breakfast was impressive on arrival but actually was very bland. The 'jacuzzi' was actually a jetted tub that was only slightly larger than average, and in the bathroom, not the suite itself.