|เส้นทางบินยอดนิยม||อานโตฟากัสตา Cerro Moreno ไป ซานติอาโก Arturo Merino Benitez|
|สนามบินยอดนิยม||ซานติอาโก Arturo Merino Benitez|
ข้อเสีย: More space between seats
ข้อดี: I am loving the fact how the crew are disembarking and embarking passengers. So far better than many big companies out there in North America
ข้อดี: The customer service
ข้อเสีย: Excelente atención y servicio
ข้อดี: professional service from employees...
ข้อเสีย: A snack / water :)
ข้อดี: Amazing crew
ข้อเสีย: More humane treatment. Honor diet request
ข้อดี: Nothing as we could not take the flight.
ข้อเสีย: Allowing the option to change your ticket date, but failing all debit and credit cards payments offered, actually means that they are not allowing flight changes due to COVID related issues like they say they do. We had to book new tickets with another airline to get home.
ข้อดี: Friendly crew
ข้อเสีย: Baby screaming & passengers not using headphones
ข้อดี: The seat was comfort, good attention, flight on timing 😇
ข้อเสีย: In several times the plane went down and up, and I think the pilot had no experience or it was the first time flying
ข้อเสีย: The flight was full and all seats were taken. It means it was impossible to maintain the required and necessary social distancing.
ข้อเสีย: I needed to change my ticket and Kayak had another agency issue the ticket. Kayak does not change tickets and the third party and the airline said only Kayak could make the change. Having to purchase a whole new ticket from the airline, save the money and frustration and avoid Kayak and just book directly with the airline. The ticket would have and should have been changed with no fees. $325 lesson learned.
ข้อดี: No Crew.
ข้อเสีย: The flight was cancelled, never went.
ข้อดี: I never flew to Rome because of LATAM!
ข้อเสีย: Flying home
ข้อดี: Good order and efficient.
ข้อเสีย: All fine with me.
ข้อดี: The boarding process of back to front was really efficient and thoughtful with the pandemic. And the smocks the FA wore.
ข้อเสีย: exaggerated restrictions due to covid.
ข้อดี: The crew was nice and the seat was fine
ข้อเสีย: New seats, internet service and at least water.
ข้อดี: Muito confortável. Boarding muito rápido. Muito bem atendido a bordo.
ข้อเสีย: Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros.
ข้อดี: The crew was great
ข้อเสีย: They should be on time but we left 30 minutes later.
ข้อเสีย: Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line.
ข้อเสีย: My seat wasn’t clean. Dirt was visible. We used Clorox wipes to clean it before sitting down. If someone had previously sat there with an illness, we would certainly be at risk. Very disappointing to see during Covid-19 outbreak.
ข้อดี: seat was comfortable
ข้อเสีย: On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved
ข้อดี: Comfortable flight, friendly staff
ข้อดี: El vuelo fue a tiempo y sobretodo muy facil de obtener el pasabordo. La gente muy amable y eficiente. Gracias!!! The fly was on-time, I got the boarding pass easy and fast, stuff was Wonderful!! Thanks
ข้อเสีย: At this time all worked perfect for me the way how it is.
ข้อเสีย: Seats looked older generation and configuration not great
ข้อเสีย: Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior
ข้อดี: The middle seat empty AMAZING!
ข้อเสีย: Bigger glass for wine !
ข้อดี: The free middle seat because the flight was not full.
ข้อเสีย: Bigger glass for wine
ข้อเสีย: Serve some type of beverage with out charging a lot