|เส้นทางบินยอดนิยม||เรคยาวิก Keflavik Intl ไป ท่าอากาศยานโคเปนเฮเกน|
|สนามบินยอดนิยม||เรคยาวิก Keflavik Intl|
ข้อเสีย: was pwrfect
ข้อดี: Flight was relatively empty. Professional crew, comfortable seats
ข้อเสีย: I think they skipped me with food service. Checking up on passengers who may have been sleeping would be nice. Headphones need to be purchased. Limited entertainment options.
ข้อดี: Good selection of entertainment and food was good
ข้อเสีย: Communication about international COVID requirements before the day of departure.
ข้อดี: Easy flight, and boarded in the front and back of the plane. Made it easier and faster to get on.
ข้อเสีย: They aren’t too clear in baggage charges. I got standard fare, but still had to pay for my checked bag for both ways.
ข้อดี: The crew was nice, however, they also give varying information. We had frequent flier tickets and when I checked in, the screen stated no extra charge for check in bags and I also called the customer service. When I got to the airport in Hamburg, they wanted to charge me $100 for a bag. I asked the lady behind the counter to call the main office because she said she has no authority to change the fee. I called the main office and had the person in office tell the agent at the airport that it is a mistake and that there is no charge.
ข้อเสีย: Better communication between all aspects of the company.
ข้อดี: My seat cushion was out of alignment so not great. But I like the two side seat configuration.
ข้อเสีย: Boarding is a zoo. Board by row. It’s faster.
ข้อดี: I liked the northern lights look after boarding upon introduction of the captain and crew members. Everyone was super personal and uninformed looked great. The best part was when they started boarding from the last row, which is the most logical and efficient way to do it
ข้อดี: Icelandair crew were very hospitable and accompodating
ข้อเสีย: I have never sat in such a narrow seat. Literally could not put my hand down the side to pull out my seat belt. Two days later I still have sores from where the side of the seats hit my hips. Did not even provide complimentary peanuts.
ข้อดี: Fast boarding and on time
ข้อดี: That I got to visit a place as mystical as Iceland for such a low and affordable flight. My departure flight with Iceland Air was on time and although the return was a bit tardy the company did an excellent job with being transparent.
ข้อเสีย: The flight crew could have been a bit more polite
ข้อดี: Got assisted to the plane by airport staff as I was in a wheelchair
ข้อเสีย: Food on board was awful. Ordered hamburger but not availabe having already pre paid. Pizza was poor quality and had no taste. Range of food disappointing
ข้อเสีย: Took far too long for drinks service into the flight. Almost 2 hours in before drinks came around to me
ข้อดี: Love the 757 fleet of Icelandair. Professional crew.
ข้อเสีย: Every flight was late and no effort to do anything about it. Flying in the mid 400’s turned a 1hr 40min layover into a run for the connection. Far be it to use more fuel to deliver on your schedule. I’ve been on too many flights where the pilot found the gas pedal to make up for things on the ground to not think this is Icelandair policy and therefore will have a good chance of happening to me again with them.
ข้อดี: Good experience overall, no issues at all
ข้อดี: No legroom
ข้อเสีย: More legroom and snacks offered
ข้อดี: Seat was comfortable, enough entertainment, staff is super nice
ข้อเสีย: I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why
ข้อดี: Crew and pilots were amazing. Very comfortable flight.
ข้อเสีย: Cabin was a little to warm.
ข้อเสีย: No internet as described. Little leg room. Small seats
ข้อดี: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.
ข้อเสีย: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.
ข้อเสีย: Food options
ข้อเสีย: Food options
ข้อเสีย: It was too warm. The air above was not cool
ข้อเสีย: Not enough room, way too crowded, all food is charged, entertainment content is pre-historic. A lot of room for improvement for the price you pay
ข้อเสีย: Better organized boarding Snacks (only via purchase)
ข้อเสีย: Another no go!
ข้อเสีย: If the flight actually left! It was canceled for a reason that was not given. I was rebooked the next day on another airline. Lost a whole day.
ข้อดี: On time. Good entertainment.
ข้อเสีย: No free food, limited beverage service, pushy crew.