ค้นหาเที่ยวบินราคาประหยัดในไห่หนานแอร์ไลน์

ข้อดี: Na

ข้อเสีย: Over one and an half hours delay - sitting on the airplane

ข้อดี: I would like to never fly through China again

ข้อเสีย: I had a 9 hour layover in Beijing and they still couldn’t get my bag on the plane to Seattle

ข้อดี: I had a very bad experience on checking in. I went to check in at Beijing Capital airport over 1 hour (about at least 65-70 minutes) earlier than the time of taking off on Nov. 2, However, I wasn’t allowed to check in. The staff said I was late and asked me to spend extra $200 to reschedule my flight. Therefore I had to spend $200 on changing my flight to next day on November 3, which was one day late back to Boston than I expected. That’s too bad and incredible!

ข้อเสีย: There are a couple of things need to be improved. First of all, the food were not fresh, especially the salad dish. In mean dish, the beef cooked with too much dark source and tasted salty. Hope you could improve the food quality near future! Secondly, the luggages came out too late. All passengers had waited for their luggages for more than 1hour, which was really too long. Please consider about the concerns! Thanks!

ข้อดี: Seat

ข้อเสีย: Entertainment

ข้อดี: Price

ข้อเสีย: On time boarding

ข้อดี: New aircraft used like their 787-800s

ข้อเสีย: Since Hainan is a Chinese airline, a lot Ig Ygritte move and music choices are Chinese, but I wish they had more non-Chinese content and choices

ข้อดี: For the price, Hainan is a good value.

ข้อเสีย: I find that hainan just isn’t as “polished” as perhaps other air carriers in Asia are such as Cathay, Thai or Singapore

ข้อดี: The flight per se is not too bad. But the transit in Beijing is horrible. A shuttle bus ran almost 20 minutes to get us from landing spot to luggage pick up and waited another 20 min to get our luggage. We almost missed our next flight and the airport staff didn't want to help at all.

ข้อดี: We like the people doesn’t even want to help you !!!!!

ข้อเสีย: The worst customer service and Communication airline ever. A lot of things can be done better

ข้อเสีย: I miss the flight and I need to change it please

ข้อดี: I did not like it.

ข้อเสีย: Don't offer a flight for an overseas destination that you cannot fly to. my flight was canceled so I did not need this connecting flight and had to wait two months for the ticket money to be fully refunded, after many phone calls.

ข้อดี: The flight was cancelled leaving me scrambling and paying extra to get to my destination.

ข้อเสีย: Do not offer a route that you are not going to or have approval to fly.

ข้อดี: Crew was attentive

ข้อเสีย: No vegan options, flight was delayed, missed connecting flight, stayed in lounge

ข้อเสีย: The seat super uncomfortable and narrow.

ข้อดี: Nice plane and crew.

ข้อเสีย: Many delays, lack of communication. Nearly two hours waiting on the tarmac.

ข้อเสีย: During my transit of 11h00 in Beijing i was stuck in an area without anything. I asked the Hainan crew to get something to drink and their answer was wait 3 hours before departure and you ll go trough immigration...... Hainan never more !!!!

ข้อดี: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.

ข้อเสีย: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!

Just another Chinese airline.

ข้อดี: You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

ข้อเสีย: You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

Better than most Chinese airlines.

ข้อดี: So this is just a tad bit better than most Chinese airlines. Just a little.

ข้อเสีย: Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.