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ข้อดี: This is a budget airline and they get you to where you going at good price
ข้อเสีย: They pack you in all together even though there are open seats available and leave you there as if you've done something wrong
ข้อเสีย: fraud on the baggge fee. Had already tried to pay on web sire, but tmdid not work. Then they charge more than twice the price at airport.
ข้อเสีย: No explaining delay before take off and after arrive
ข้อดี: I am grateful for small mercies. ... it was on time!
ข้อเสีย: Not being fleeced / ripped off cheated out of money as I check in. The website purposely does not allow payment of bags just so they can get more at airport. ... Staff admitted it was regular complaints and they did not care... Not my sort of pleasurable flight..
ข้อเสีย: Good service
ข้อดี: The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty.
ข้อเสีย: The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed.
ข้อดี: Professional and very accommodating crew
ข้อเสีย: They had mosquitos entire flight, they could have sprayed bug spray or do something about it
ข้อดี: Just expect , what is expected from a low cost carrier.
ข้อดี: I had very low expectations after reading some reviews for this airline. But I was pleasantly surprised. Staff in Bangkok was nice, paid for bags, everything went smoothly, and the plane was not dumpy at all.
ข้อเสีย: nothing, it was a short simple flight.
ข้อเสีย: The plane was COLD and no blankets to be found.
ข้อเสีย: On time
ข้อเสีย: Thai Lion delays all the times and they never try to compensate it with a bit of refreshments or anything. They took the passengers for granted
ข้อเสีย: Thai Lion will rip you off on checked in luggage if you pay during checking in for your flight. I paid almost $300USD for one suitcase that weighed 15 kilos. When asked, they said I should have paid in advance. I expected to pay for checked in luggage, but $300 bucks is Ridiculous!!
ข้อเสีย: The air conditioner on this flight does jot okay
ข้อดี: short flight
ข้อเสีย: the landing
ข้อดี: Decent price
ข้อเสีย: There was a large group that seemed like a class trio with over 20 children who were loud and rude the entire flight. Parents and flight attendants did not tell them to calm down or act more polite.
ข้อดี: Price was great.
ข้อเสีย: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.
ข้อดี: The plane didn’t crash and we made it to our destination
ข้อเสีย: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.
You get what you pay for
ข้อดี: Basic no frills airline. Good baggage allowance
ข้อเสีย: Very poor website
ข้อเสีย: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Delayed boarding and baggage claim made me miss flight
ข้อเสีย: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.
Below average I'd say
ข้อเสีย: Very little leg room, no complimentary water or snack.
ข้อดี: The plane was new
ข้อเสีย: Check-in was a disaster, boarding took for ever, getting the luggage took longer than the flight. English is unknown by ground staff. And the plane times had changed.
ข้อเสีย: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.
ข้อดี: It was awesome, everything was great....
Missed the flight due to bad communication
ข้อเสีย: I was in line for the flight and they closed the gate without notifying me
You get what you pay for.
ข้อดี: The flight was cheap.
ข้อเสีย: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.