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ข้อดี: The layover at Guangzhou was excellent.
ข้อเสีย: On time!
ข้อดี: Nothing comes to mind
ข้อดี: Nothing stands out
ข้อเสีย: Uncomfortably warm
ข้อดี: The cabin crews professional, kind, and helpful attitude all the time during the flight.
ข้อเสีย: 1- The boarding, was very late as well as the departure. 2- The captain’s departing and landing technique, I had a feeling the plane was going to dismantle due to his harsh landing!. 3- The food’s quality.
ข้อเสีย: Baggage Claim
ข้อดี: Yes, seats were very comfortable and crew members were extremely helpful
ข้อเสีย: Everything was excellent.
ข้อเสีย: Everything was excellent
ข้อเสีย: No wifi otherwise was great
ข้อดี: see SH to GZ prior flight. The same.
ข้อเสีย: Same problems. Get KFC or McDonalds to cater. No one enjoys the airline's food which I suspect is prepared on a very small budget. Even a sandwich with a pre-packaged drink would elevate the foodservice.
ข้อดี: No..no redeeming features..
ข้อเสีย: Coffee was the worst I've ever had. The 2+1 powdered mil and coffee stick. Truly awful. But i suppose there aren't many people on the flight who would order coffee..I would even pay extra for a coffee if they had a quality option. Food is comparable to a school canteen. I would probably pay 20rmb for this in Shanghai. Frozen butter for the half-frozen bread. They really couldn't do worse...
ข้อเสีย: Cancellation of Shenyang-Guangzhou flight on the same day was not notified in advance. I had to postpone the trip. I hope that this situation will be notified by phone next time. No matter what country's phone number is
ข้อเสีย: Seats, crew, food.
ข้อเสีย: Seats, crew, food.
ข้อเสีย: Flight was cancelled and no one new what to do. Took me 48 hours to get home
ข้อเสีย: Delay 2hours
ข้อเสีย: Better food choices for Business Class passengers
ข้อดี: Seat was great. Bedding good.
ข้อเสีย: Meal service was rushed with all courses being delivered literally one after the other.
ข้อเสีย: MORE water
ข้อดี: Seat was great.
ข้อเสีย: Food courses should be delivered slower. It’s a race to see how fast all the courses can be piled on to you .
ข้อดี: Fast flight. Small layover
ข้อเสีย: Entertainment system was broken, so no movies ☹️
ข้อเสีย: food, though i liked breakfast (dim sum and fruits including guava)
ข้อดี: The food was great--and a customer service agent helped me make a short transfer, walking me from gate to gate.
ข้อเสีย: I was not able to check in on line the night before, which made me anxious.
ข้อดี: Seat was comfortable and it was a huge plane there was little delay on order such as water or any thing.
ข้อเสีย: Service inside the plane by the crew members!!
ข้อเสีย: Flown business class 4 times with China southern. But their beds never lay completely flat. Always have a hump in the middle so I raise the back a bit to compensate
ข้อดี: The dreamliner from JFK to China was a real pleasure the plane and crew were excellent food not really to my liking but ok,