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Plane delayed

ข้อเสีย: Plane delayed due to weather conditions. This seemed unnecessary as when we did fly the weather was fine. Meant I missed a connection and was put up in a three star hotel for 24 hours. Also had delay and the previous flight. Unimpressed.

Massive delays due to storms.

ข้อดี: One member of cabin staff made me a cup of black coffee.

ข้อเสีย: Massive Delays due to storms. Very real possibility of missed connections. Infrequent updates. Boarded us in Guangzhou and left us on the plane for about 4 hours before even taxiing. Dreadful coffee.

5 hours delay with no explanation

ข้อดี: Nothing

ข้อเสีย: The overall experience was horrible. As a start - even though we bought the ticket via China Eastern, they claimed no responsibility over the tickets, since it was operated by China Southern. We were re-directed to them to complete the check-in process. The flight was delayed by 5 hours, without fiving no explanation to the customers or any direction at all. The flight was supposed to depart at 9:15 in the evening, at midnight the status on the boards at midnight was still "check in" and the team at the desk were not cooperative at all. Tgank you.

Plane delayed 5 hours due to weather.

ข้อดี: Nice staff

ข้อเสีย: The food

No meal or snack given for period of around 9 hours. Need to ask.

ข้อดี: Help And pleasant staff

ข้อเสีย: Poor quality entertainment screen

ข้อเสีย: Horrible food. No beer. Poor selection in entertainment