ค้นหาเที่ยวบินราคาประหยัดในโวลาริส

During check in, the staff member indicated he did not speak English and proceeded in Spanish. We were not told how to get to our gate. I would have appreciated all announcements (no matter how unimportant) to be translated into English. Custom forms were not offered in English to customers so I had to ask. There was no in flight entertainment which I knew ahead of time. It wasn’t clear customers had to purchase food or drink. Complimentary cups of water would have been nice for a 4 hour flight. Also the leg room was unbearable especially if the customer in front reclined their seat (which happened to me)

Nothing

Volaris is the worst aerolines ever, they’re stuff it’s helpless, they don’t even how to take care of clients. Will NEVER use them again!!

Check in process

The staff provides a good service. The problem is the airport and the company it’s self

Had to use because of last minute trip. Avoid at all cost.

No English

Delayed

It was a late flight, 9:30pm, so being delayed an hour didn’t help. The seat itself was more comfortable than the trip down, but on both flights the legroom is non-existent. I’m only 5’7” and I’m still cramped and hitting my knees on the back of the seat behind me. These airlines need to stop treating us like sardines.

Nos cambiaron el vuelo unas horas antes, salíamos a las 6 de la tarde y lo adelantaron 10 horas !! Éramos 7 pasajeros y solo le avisaron a uno, de milagro nos enteramos, pero eso fue a las 11 de la noche del día anterior, fue muy complicado llegar al vuelo. Para rematar, antes de abordar del mostrador nos anunciaron que pasáramos al baño del aeropuerto por que los baños del avión no servían, lo cual era mentira por que durante el vuelo si se usaron, no se cual fue el motivo de ese comentario. No vuelvo a volar con Volaris nunca más, lo evitaré a menos que sea la única opción.

Flight was delayed 3hr! They had us running around from gate to gate!

The chairs is to tide

El personal es poco o nada amable, los asientos muy incómodos.

My Spanish is weak and it was a problem when their website glitched and duplicated one of my passenger’s names. Customer service was poor to correct it.

They charge you ridiculous amounts for a carry on and a checked bag (almost the same price as the flight itself). Volaris has got to be the most uncomfortable airline I've ever been on. There is barely any leg room, the seats don't recline even though there is a button, and there is no way to get any work done, as not even a laptop fits on the tray-table.

1 30 minutes delay 35 minutes weating on plane to take a bus from plane to terminal .

ข้อดี: Everything inside this airline is wrong!

ข้อเสีย: They are canceling flights all the times Check in is a nightmare Worst customer service ever No one knows anything and they are avoiding you or ignoring you all the time

ข้อเสีย: What I already mentioned you make my travel a nightmare

ข้อดี: No

ข้อเสีย: Letting me know from the beginning that I need to scan some stupid code that is not necessary I waste a lot of time trying to scan the code and I couldn't to finally an employee give me a form to put what all ready was written

ข้อเสีย: The delay

ข้อเสีย: They oversold the flight and many People had to stay for 2 more days I was lucky to get a seat they sold my ticket to someone else it was like a nightmare