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ข้อดี: Direct flight
ข้อเสีย: Online check in, we’re charged for everything, EVERYTHING. For that I’ll take a connection next time
ข้อดี: Amazing flight crew.
ข้อเสีย: NA, all was well.
ข้อดี: Nothing. Worst flight I’ve ever taken.
ข้อเสีย: We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again.
ข้อดี: No seat not comfortable.
ข้อเสีย: No legroom.
ข้อดี: The flight from CVG to LAS pretty quick
ข้อเสีย: Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!
ข้อดี: Crew was great!
ข้อเสีย: Boarding was excruciatingly slow.
ข้อดี: Frustrated with one of the crew members because I was told my bag was too big. This is ridiculous because it was the same one I got on with and the plane was about half full.
ข้อเสีย: Him not worrying about my bag.
ข้อดี: All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline.
ข้อเสีย: All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline.
ข้อดี: Everything (except the minimal seats)
ข้อเสีย: Cushioned seats
ข้อเสีย: They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up.
ข้อดี: Excellent leg room in standard seating. On-time with quick and efficient boarding process.
ข้อเสีย: Communication with the customers
ข้อดี: Easy boarding
ข้อเสีย: Half the flight didn't wear masks, crew didn't bother to enforce.
ข้อเสีย: Website is still slow to update trip delays, not a problem today though!
ข้อดี: Crew was very nice and very competent.
ข้อเสีย: I'm trying to wrap my head around the # of flights that are delayed or cancelled, when I fly on Allegiant. Perhaps, I have just had bad luck. The flight was delayed a total of 5 times for a total delay of about 4 hours. The original scheduled flight was for 6:35 pm and we didn't actually leave the ground until almost 10:30. We kept getting pushed back. I am not certain if it was due to weather (in another area) or required flight crew rest, both of which I would understand. There was no reason posted that I saw. I have a 10 yo son who has Autism and should be in bed no later than 10 pm, preferably 9 pm. I appreciate all that Allegiant does for the military, and therefore, will continue to fly on your airline. I will NOT, however, take any more evening flights as most of the ones I've flown on have either been delayed or altogether cancelled. Again, I truly appreciate your recognition of retired and active duty military. 8/10 is a B and can be improved upon with more clarevoyance and keeping on-time flights.
ข้อดี: Flight crew was very helpful .
ข้อเสีย: The crews at the airports are extremely rude and impatient.
ข้อดี: The crew was super nice and helpful. They made an effort to answer any questions the passengers had. They made the flight home very enjoyable. I plan to fly with Allegiant again.
ข้อเสีย: Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers.
ข้อเสีย: For the price it was a very good flying experience
ข้อเสีย: I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded.
ข้อเสีย: They charged $3 for water, nothing complementary.
ข้อดี: Flight was on time
ข้อดี: Amazing Crew! Fast flight!
ข้อดี: I love that they fly out of smaller airports. I feel like the crew is kind and helpful.
ข้อเสีย: The seats are not very comfortable but luckily most of the flights are not too long.
ข้อดี: Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane
ข้อเสีย: Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats.
ข้อดี: Seat accommodations were great
Gate assignments at airport should be confirmed before the plane arrived
ข้อดี: This was my first time flying out of South Bend and I loved the smallness of the airport and the option to take a direct flight to Vegas to cost family. No long lines and crowds made it easy to social distance.
ข้อเสีย: I would have liked it the seat reclined slightly or had the adjustable headrest so my head wouldn't flop back and forth while I took a nap.
ข้อดี: They sat my family together and the crew was amazing.
ข้อเสีย: The seats are really uncomfortable and the flight was really packed with all this covid stuff.
ข้อเสีย: Great crew and smooth ride
ข้อดี: Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!
ข้อดี: Crew was very helpful
Everything was on time
ข้อเสีย: Very bumpy ride (not anyone's fault) Very uncomfortable seats
ข้อเสีย: Give complimentary water
ข้อเสีย: Give complimentary water
ข้อดี: Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable
ข้อเสีย: Better seats could be better
ข้อดี: Great crew. Everything was on time. Loved it
ข้อดี: Flight staff nice
ข้อเสีย: Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks.
ข้อดี: Great crew.
ข้อเสีย: Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory.
ข้อดี: The plane was super clean, no fear of COVID-19.
ข้อดี: The crew was amazing, super helpful, very friendly and understanding when it came to social distancing.
ข้อเสีย: The seats are not the most comfortable, but the price is right.
ข้อดี: The passengers were spaced out, so we could actually social distance.
ข้อเสีย: Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport.
ข้อเสีย: Major delays, no communication from airline
ข้อเสีย: Great price. Wonderful flight. Seats are so close knees touched the whole flight.
ข้อเสีย: Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out.
ข้อเสีย: Absolutely GREAT!!!
ข้อดี: direct flight
ข้อเสีย: airport hassles
ข้อเสีย: It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted.
ข้อเสีย: I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!
ข้อดี: I liked the price and that it was a direct flight
ข้อเสีย: Everyone was moved around a lot to try to social distance so I was closer to more people than I would have been on a regular flight.
ข้อเสีย: I'm upset with kayak for sending a survey before I was off the plane!
ข้อดี: Crew was Aamazzing! Went above and beyond even to sit with one of kids while I used restroom, put my kids at ease, went above and beyond to make sure at such a tender age that they were okay! Made me very happy with allegiant and happy that I chose them!
ข้อเสีย: It’d be cool to see more inflight services some day? As in maybe WiFi at a cost or TVs, seat recliner
ข้อดี: Boarding was a breeze
ข้อเสีย: They should have let us know we would be diverted to Des Moines, and 2 hours
Late to BMI before we got to the airport
ข้อดี: Easy boarding
ข้อเสีย: A little Snack
ข้อเสีย: Pop and pretzels
ข้อเสีย: Bag fees are a little high
ข้อเสีย: No help with the Coronavirus bs. Customer service blows
ข้อเสีย: The seats were the most uncomfortable seats I've ever dealt with on a flight.