ค้นหาเที่ยวบินราคาประหยัดในแอร์แอสทาน่า

ข้อดี: NA

ข้อเสีย: NA

ข้อดี: Crew was very accommodating of my needs.

ข้อเสีย: The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great.

ข้อดี: Seats and crew are the best

ข้อเสีย: Flight time, also business class was almost empty, if I received an email I would have bet for upgrade

ข้อเสีย: more movie choices

ข้อเสีย: Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual.

ข้อดี: Friendly staff, business class upgrade.

ข้อเสีย: No priority boarding at the Lufthansa lounge.

ข้อดี: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.

ข้อดี: I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.

ข้อดี: Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.

ข้อเสีย: The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.

ข้อดี: The chairs were comfortable and the Chicken dish was delicious.

ข้อเสีย: Boarding the plane was hectic and unorganized.

ข้อเสีย: Delay from Almaty to Aktau about 1hr. Other perfact

Crew

ข้อดี: Service

Pilots did an amazing job

ข้อดี: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.

ข้อเสีย: Absolutely full place, slow boarding.

ข้อดี: Everything was fairly comfortable. Staff was friendly and attentive.

ข้อเสีย: The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.

Legroom

ข้อดี: Thank you for having enough legroom for someone taller. Makes life much easier

ข้อเสีย: Weather delays, however nothing anyone can do about that

ข้อดี: Flight attendants were really warm welcoming and benevolent. Food and drinks are good

ข้อดี: Punctual, comfortable.

ข้อเสีย: The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!

ข้อดี: Punctual, comfortable, good service on-board.

ข้อเสีย: Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty.

One of the best airlines I've been on

ข้อดี: The crew was extremely pleasant. We received real food with real silverware. The seats were comfortable. I like the little cute bags filled with an eye mask, earplugs, toothbrush and even socks!

ข้อเสีย: Push come to shove I would say the entertainment system needs to be updated since there was no individual tvs.

ข้อดี: It is very nice

ข้อดี: It was a short flight so not much to say. Crew was attentive to passengers and polite.

nice short flight

ข้อดี: Gave us a hot snack sandwich and drink for a short less than 2 hour flight.

ข้อดี: The flight was on time, the plane was new, the crew was polite.

ข้อเสีย: Nothing really.

ข้อดี: Empty plane.

ข้อเสีย: Ran out of Sauerbraten.

ข้อดี: Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful.

ข้อเสีย: The selection of movies seemed on the whole dated.