รีวิวของผู้โดยสาร
คะแนนโดยรวม
7.2
ดี
ขึ้นอยู่กับ 35 รีวิว
การขึ้นเครื่อง
6.8
คอมฟอร์ท
7.6
ลูกเรือ
8.1
ความบันเทิง
6.4
อาหาร
7.5
ค้นหาเที่ยวบินราคาประหยัดในแอร์ออสตรัล
ไป-กลับ
ชั้นประหยัด
ข้อมูล แอร์ออสตรัล
| รหัส IATA | UU |
|---|---|
| เส้นทางการบิน | 40 |
| เส้นทางบินยอดนิยม | พอร์ตหลุยส์ Sir Seewoosagur Ram. ไป แซ็ง-เดอนี Gillot |
| สนามบินที่ให้บริการ | 19 |
| สนามบินยอดนิยม | แซ็ง-เดอนี Gillot |
รีวิวล่าสุด
คะแนนจากผู้เดินทาง
5
5
1
3
1
-
4.0
ข้อดี: Crew
ข้อเสีย: Change crew
รีวิวจาก
-
9.6
ข้อดี: Great food, friendly crew
ข้อเสีย: Late boarding wasn’t announced. Ran out of several drink items on flight
รีวิวจาก
-
7.3
ข้อเสีย: More announcements about lateness of departure. Less breakable plastic glasses. Passing water out more e often. Better coffee- it was very weak. Better movie selection
รีวิวจาก
-
7.3
Delayed Twice
ข้อดี: Crew was very pleasant and efficient.
ข้อเสีย: Informed the day before via an email from the site that the flight was delayed. Arrived at airport on time, checked in. Once at the gate we all waited to board. Boarding time came and went with no information. Everyone waited. No information was announced and no one was at the gate. After waiting for over an hour with everyone in confusion, boarding was announced. No information, no acknowledgement.
รีวิวจาก
-
4.0
HiFly flights very bad
ข้อดี: Air Austral ok
ข้อเสีย: When your company proposes flight which goes through Thailand, it should be clearly advised that there will be a visa that needs to be bought while going through the Thai immigrations, we spent around 14,000 Thai Bhats while incoming and outgoing. Very dictative country, I will never ever fly again through Thailand with Air Austral, I would prefer paying another Rs.10,000 to emirates and have a better service. The Hifly company that operated the flights from RUN to BKK and back, was a disaster, very uncomfortable and really bad service.
รีวิวจาก
-
6.0
ok
ข้อดี: ok
ข้อเสีย: very short flight
รีวิวจาก
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8.6
Delayed But Nice Flight
ข้อดี: Crew and service were top rate.
ข้อเสีย: Flight delayed over an hour. There was little information passed along within the airport. Boarding/manifest at the gate was a madhouse with no order or flight class boarding. This was surpassed at Reunion by the mobs crowding to get their visas.
รีวิวจาก
-
8.8
the flight was over 3 hours later
ข้อเสีย: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
รีวิวจาก
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6.6
ข้อดี: Food and service are above usual airline standard.
ข้อเสีย: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
รีวิวจาก
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7.6
Bit delayed (but expected), professional courteous service
ข้อดี: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
ข้อเสีย: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
รีวิวจาก
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6.6
Good once in the air, website, online check-in and boarding poor.
ข้อเสีย: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
รีวิวจาก
-
4.0
Not much to like or recommend - St. Denis airport transfer a joke!
ข้อเสีย: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
รีวิวจาก
-
9.6
ข้อดี: Air Austral is a great airline providing top quality service
รีวิวจาก
-
10.0
ข้อดี: everything
ข้อเสีย: too little of ethanol on board (nothing)
รีวิวจาก
-
2.0
Flight cancelled without advanced notice
ข้อเสีย: Disappointing
รีวิวจาก
สถานะเที่ยวบิน
แอร์ออสตรัล เส้นทางบิน
สนามบินยอดนิยมให้บริการโดย แอร์ออสตรัล
- แซ็ง-เดอนี Gillot (RUN)
- พอร์ตหลุยส์ Sir Seewoosagur Ram. (MRU)
- Dzaoudzi (DZA)
- ปารีส Charles de Gaulle (CDG)
- อันตานานาริโว (TNR)
- โนซี บี Fascene (NOS)
- Saint-Pierre Pierrefonds (ZSE)
- ไนโรบี Jomo Kenyatta Intl (NBO)
- โจฮันเนสเบิร์ก OR Tambo (JNB)
- กรุงเทพมหานคร สนามบินสุวรรณภูมิ (BKK)
- Moroni Prince Said Ibrahim (HAH)
- Toamasina Tamatave (TMM)
- วิคตอเรีย Seychelles Intl (SEZ)
- เชนไน (MAA)
- มาร์เซย์ (MRS)
ข้อมูลติดต่อ แอร์ออสตรัล
- UU รหัส IATA
- +66 2 635 1434 หมายเลขโทรศัพท์
- air-austral.com เข้าชม
สถานะการบิน, ยกเลิกและล่าช้า ข้อมูลโดย Flightstats.com. ข้อมูลจาก Flightstats อาจจะไม่ถูกต้องเสมอไป รบกวนสอบถามข้อมูลโดยตรงกับทางสายการบินของคุณ