ค้นหาเที่ยวบินราคาประหยัดในแอร์นิวซีแลนด์

ข้อดี: Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee

ข้อดี: GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL.

ข้อเสีย: Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems.

ข้อดี: Crew were very helpful

ข้อเสีย: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

ข้อดี: Staff friendly and helpful

ข้อเสีย: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops.

ข้อดี: Great crew. Wine and cheese was nice.

ข้อเสีย: Nothing. All good.

ข้อดี: All good

ข้อเสีย: It was very cold so the cabin could have been warmer

ข้อดี: Nice, short flight. Smooth ride.

ข้อเสีย: Had a middle seat between two very large women. Couldn't be helped, was a full flight.

ข้อดี: Seat hard on older aircraft, needs new cushioning on seat

ข้อดี: Food was reasonable and staff as amazing as ever.

ข้อเสีย: The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology.

ข้อเสีย: Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes.

ข้อดี: Crew was really nice however slightly absent during the flight.

ข้อเสีย: Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room.

ข้อดี: Flying on the plane with mighty KORU on the tail always gives me a buzz

ข้อเสีย: Better meal as the meat dish was a bit cold when it arrived.

ข้อดี: A whole season of New Girl!

ข้อเสีย: Was very crammed.

ข้อเสีย: Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal.

ข้อดี: on time, crew were friendly

ข้อเสีย: have to pay to watch movie

Transfer to L

ข้อเสีย: The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking.

ข้อเสีย: Our family nearly missed the trip due to delayed from Melbourne

ข้อดี: Very friendly and helpful staff

so-so

ข้อเสีย: Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided.

Trip to NZ

ข้อดี: Staff were lovely and food good .

ข้อเสีย: Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight.

First time not the last

ข้อดี: Good seats great staff

ข้อเสีย: Paying for movies not impressed

Comfortable

ข้อดี: Staff and seating

ข้อเสีย: Paying for movies on a long trip really stingy ☹

Smooth flight

ข้อดี: Good seat, very pleasant crew.

ข้อเสีย: No entertainment so can't score that. Basic snacks

Flight

ข้อดี: I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage...

ข้อเสีย: I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again

felt like a sardine

ข้อเสีย: i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,

ข้อเสีย: The check in at premier lounge wasn’t as good as before for bussiness elite !

Flight delayed because of ground crew!

ข้อดี: Service was very good despite our one hour delay! Everyone was appropriately apologetic though.

ข้อเสีย: Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections.