kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
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ข้อดี: Crew attentive and kind
You changed my ticket but made an error
ข้อดี: The flight itself was fine.
ข้อเสีย: I received an email that my ticket had been changed. In stead of a layover in Yantai, the new ticket said I had a layover in Qingdoa. I went to check in and the Shandong airlines employees said that both tickets had been cancelled. Thankfully they gave me a free ticket to Yantai, but were completely different time. I am very upset with Kayak or whoever changed my times.
ข้อดี: Professional staff
ข้อดี: Very good food
ข้อดี: Crew was very nice and attent
ข้อเสีย: Boarding was very bad organized, the fly was with shangdong airlines instead air china, which was confused at the beggining, also the space between seats was very short and seats were too hard.
ข้อดี: Direct flight from Jinan to BKK. Crew were nice.
ข้อเสีย: Food was cheap. Beverage service/options not good.
Ctrip can actually book a flight
ข้อเสีย: Kayak should not offer flights they cannot book them send constant e-mails making it look like they are charging you for a flight they can't book.
ข้อเสีย: Didn't even make it to Qingdao
ข้อเสีย: Couldn't check my bags all the way to SFO. Had to pick up my bags and then checked in again with a different airline.
The airline didn't have its personnel there on time
ข้อเสีย: There was a backup on the highway to the airport, but that doesn't mean their staff should have no contingencies.
Sanya to ZZ
ข้อดี: Beautiful and friendly crew. Spoke some English and very kind
ข้อเสีย: A little disorganized in boarding. Not able to use cellphone in airplane mode during flight
ข้อดี: The crew was fantastic, were consistently professional and pleasant through a very difficult situation.
ข้อเสีย: Boarding time was the same as standard flights, when this route is on a Chinese shopping destination. Plane was delayed 30 minutes because half of the passengers needed to check luggage at the gate. Either boarding should be earlier, or the one bag per passenger rule should be enforced before getting to the gate. Nearly half the plane had brought at least two or three carry-on suitcases.
Great service friendly staff
ข้อดี: On time, good service and very reasonable priced. Plane was clean and fairly new.
ข้อเสีย: Food and drinks could be better.
No internet on the flight, but breakfast was good.
ข้อดี: They had passcodes for certain people, but when they ran out no one else could use the internet...I was one of those people who couldn't use the internet. Dinner wasn't great, but breakfast was good. They had some options to learn Chinese on the tv.so that was fun.
ข้อเสีย: No internet
ข้อเสีย: I paid for first class but was told when I checked in at the airport that there was no first class. Moreover, the airline did not automatically provide an economy seat for me. Instead, when I arrived at the airport, I was told that I did not have a seat on the flight. Only after finding an agent who spoke English and 45 minutes of discussion did they provide me with a seat in economy. That said, they owe me at least a partial refund but did not provide any information about how I can obtain it.
ข้อดี: Everything was great with the exception of the seats
ข้อเสีย: Seats - very hard
ข้อดี: Brand new planes and great service.
Mysterious Check-in & Sky-high luggage fees
ข้อเสีย: The check-in was confusing, as it was done at a Air China terminal, and Air China staff seemed unaware of this. Since when did less then two bags become standard? The "extra" bag fee for the second bag was high (about $80USD).
ข้อดี: Can sleep very well without disturbances
ข้อเสีย: Breakfast was awful
ข้อดี: Boarding on time, early arrival
ข้อเสีย: Chinese people
ข้อดี: On time boarding, early arrival
ข้อเสีย: Chinese people
ข้อดี: On time and fast boarding