Excellentข้อดี: Everythingข้อเสีย: If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge.
ข้อดี: Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777
Was out of Heathrow within 40 mins of landing, usually a lot longer!ข้อเสีย: Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight...
ข้อดี: Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours.
Food seemed better than my last experience of their business class.ข้อเสีย: Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts...
ข้อเสีย: Service was a bit average. Attendants bumping into you... no apologies
Unfriendly check in staff at Ahmedabadข้อดี: The crew on board were gracious in helping swap seats with a passenger so that my partner and I could sit next to each other.ข้อเสีย: My partner and I had booked our tickets separately and so were under different levels of check in (online). We were first to baggage drop at Ahmedabad and believed the staff at the check in counter would assist in getting our seats together as I have been shifted from my checked in seat on a previous flight. However he was unfriendly and unaccomodating which made it a very unpleasant journey.
ข้อดี: The staff were so helpful and friendly. Such a lovely bunch
ข้อเสีย: Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this
ข้อเสีย: The temperature in the plane was too high ie it was too hot and not enough drinks given out
ข้อดี: Great vegetarian food and good assortment of latest movies/tv shows.
ข้อดี: I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room.
Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it.
Best hostesses in the world ข้อดี: The air staff were so good!!! So friendly and so attentive!!ข้อเสีย: Nil
Last time with Etihadข้อดี: Not much. Free shower at the airport was welcome.ข้อเสีย: Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???)
For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?)
Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs.
Used to think Etihad was a quality experience, but it doesn’t seem so any more.