หาเที่ยวบินราคาถูกไป โตเกียว

ข้อเสีย: "Waited way too long for my bags"

ข้อดี: "Nice staff"
ข้อเสีย: "More Movies and TV shows"

ข้อดี: "It was a great service overall!"

ข้อดี: "crew was amazing"
ข้อเสีย: "nothing. amazing flight"

ข้อดี: "crew was excellent!"

ข้อดี: "Crew was very attentive. Plane was clean."
ข้อเสีย: "Bigger water bottles?"

ข้อดี: "The crew was amazing"

ข้อดี: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."

ข้อเสีย: "Menu options, movies"

ข้อดี: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
ข้อเสีย: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."

ข้อเสีย: "Flight crew not too interactive"

ข้อเสีย: "More variety of movies"

ข้อดี: "The service and food was great. Plains are new."

ข้อดี: "Cabin crew were very helpful and polite."
ข้อเสีย: "Food lacked flavor."

ข้อเสีย: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

ข้อดี: "Yes."

ข้อดี: "The crew was absolutely amazing!"
ข้อเสีย: "I think everything was amazing"

ข้อดี: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

ข้อดี: "Perfect service, never had a more pleasant and attentive crew"
ข้อเสีย: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

ข้อเสีย: "Flight attendants"

ข้อเสีย: "The food and drinks were sub-par"

ข้อดี: "Service was excellent. Premium economy seats well worth the few extra $$."

ข้อเสีย: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"

ข้อดี: "Easily upgrade to premium economy class"
ข้อเสีย: "Some staff lack of basic english"

ข้อดี: "Beautifully presented and tasty Japanese food. Electronic windows."
ข้อเสีย: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

ข้อเสีย: "Bad seat near bathroom. Smelled like pee entire trip"

ข้อเสีย: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"

ข้อดี: "VERY FRIENDLY"

ข้อดี: "Great service."

ข้อเสีย: "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."

ข้อดี: "Excellent and original Japanese meals"

ข้อดี: "Nicest crew I have ever seen!"

ข้อดี: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
ข้อเสีย: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

ข้อดี: "Economy seating the best in the business."
ข้อเสีย: "Old movies"

ข้อดี: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
ข้อเสีย: "Nothing."

ข้อเสีย: "Leg room"

ข้อดี: "The hospitality of the crew"

ข้อดี: "Food and drinks"
ข้อเสีย: "Nothing"

ข้อเสีย: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."

ข้อดี: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
ข้อเสีย: "Selection of video entertainment could be increased and improved."

ข้อดี: "The service was excellent and the staff friendly. Service was fast and staff friendly."
ข้อเสีย: "Small leg room."

ข้อดี: "Good food and excellent service On time"
ข้อเสีย: "There are not much choices for movies News uses Japanese only"

ข้อดี: "The service, food, entertainment, everything was perfect. Thanks so much"

ข้อดี: "The ground crew in HKG airport was really helpful."
ข้อเสีย: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

ข้อดี: "Very spacious and comfortable, modern plane"

ข้อดี: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."

ข้อดี: "This was the first leg of 3 flights back to the US and it was great!"
ข้อเสีย: "There was nothing bad about this flight."

ข้อดี: "I liked that the seats were a 2-4-2 configuration. Most American carriers will have a 3-5-3 seating configuration. JAL has won some prestigious seat awards in 2015 for innovation and comfort."
ข้อเสีย: "The JAL website specified most trans-atlantic flights with the newer and more spacious seating in Premium Economy. Departing from San Diego, this was only an option once a year I was told at the check in counter. I was counting on extra width and legroom as I am 270 lbs and 73" tall. I was disappointed that these up-gradable seats were not available. I also did not like that we sat on the Oksaka tarmac at a divert airport from Narita (Tokyo) and were not given an option to leave the plane and find alternate transportation of our choice to get us to our destination. I understand the high winds and bad weather was not allowing us to land on time, but we sat on the tarmac for 2 1/2 hours and then left to fly into Narita 5 hours late."

ข้อดี: "Foods are good, crews are good."

"Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more."

"Great airline with friendly staff, on time departure. Unfortunately their website is really difficult."

ข้อดี: "The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had."
ข้อเสีย: "The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine."

ข้อเสีย: "The crew of ANA was incredible. I think it is my best flying experience to Asia"

ข้อดี: "Crew service is excellent!"
ข้อเสีย: "The seat is really cramp and tight!"

ข้อดี: "crewe were excellent"
ข้อเสีย: "nothing !"

ข้อดี: "The crew is awesome. They’re so polite and helpful."
ข้อเสีย: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."

ข้อเสีย: "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."

ข้อดี: "Food is bland, boring. Entertainment contents are limited and old movies"
ข้อเสีย: "As mentioned above, more new selections of movies. Better taste and quality of food, please."

ข้อดี: "no -all that was amazing was the complete idiocy of ana"
ข้อเสีย: "virtually everything was a unacceptable starting with the gate staff ..."

ข้อดี: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
ข้อเสีย: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."

ข้อดี: "Crew was amazing, food was filling & plentiful."
ข้อเสีย: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."

ข้อดี: "The crew was very good. The service was fine."
ข้อเสีย: "The food could have been better."

ข้อเสีย: "Old Aircraft Interior, could be more comfortable"

ข้อดี: "Excellent crew!"
ข้อเสีย: "It could have been quieter."

ข้อดี: "ANA is nothing but amazing. Great customer service and pleasant ambiance."

ข้อดี: "The crew was very friendly and attentive. They look after the customers."
ข้อเสีย: "I can't think of anything that could have been better."

ข้อดี: "empty flight, foods tasted good."
ข้อเสีย: "The seat was uncomfortable. Entertainment choices were limited."

ข้อดี: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."

ข้อดี: "Nothing."
ข้อเสีย: "Old man next to me couldn’t keep his arm on his side."

ข้อดี: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

ข้อดี: "Crew members was very polite and food was good"
ข้อเสีย: "seat is quite small."

ข้อเสีย: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

ข้อดี: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
ข้อเสีย: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

ข้อดี: "The seat was nice"
ข้อเสีย: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."

ข้อดี: "It was alright."
ข้อเสีย: "Prepare to wake up with neck pain."

ข้อดี: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
ข้อเสีย: "There was nothing I disliked."

ข้อดี: "Food and service was excellent."
ข้อเสีย: "Seats in economy were narrower than other airlines."

ข้อดี: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
ข้อเสีย: "I'd like greater variety in food choices"

ข้อดี: "Seat was good and slept like a baby"
ข้อเสีย: "Nothing really, slept the whole way"

ข้อดี: "Flight on time."
ข้อเสีย: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."

ข้อดี: "The staff was so very helpful and nice. Thanks a lot!"
ข้อเสีย: "The great disinter service from the flight attendants made up for the delays."

ข้อดี: "5 stars all around 5 stars around"

ข้อดี: "The food was really good, service was great, and nothing to complain about"
ข้อเสีย: "I don't have any complaints"

ข้อดี: "Seat"
ข้อเสีย: "Food was a bit salty. Bread was so cold."

ข้อเสีย: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

ข้อดี: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
ข้อเสีย: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."

ข้อเสีย: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

ข้อดี: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
ข้อเสีย: "N/A"

ข้อดี: "2 inches more legroom in economy than other airlines on that route."

ข้อดี: "The crew"
ข้อเสีย: "No food available only drinks"

ข้อดี: "Legs-room was good."
ข้อเสีย: "Sit have good legs-room, but not a great comfortable sits... Food can be better."

ข้อดี: "On time, comfort, good food, good deal"
ข้อเสีย: "N/a"

ข้อดี: "Everything but the food menu. But it's okay. I usually order Hindu meal."
ข้อเสีย: "Nothing except food menu. The standard menu does not change very much. It's always very similar."

ข้อดี: "Cabin crews are efficient and very polite. Film selection is fine."
ข้อเสีย: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

ข้อดี: "Staff are very attentive and helpful; the entertainment system is top class"
ข้อเสีย: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

ข้อดี: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

ข้อดี: "Great service, everyone was happy to do their job"

ข้อเสีย: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."

ข้อดี: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
ข้อเสีย: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

ข้อดี: "Entertainment"
ข้อเสีย: "Crew miss my drink"

ข้อเสีย: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."

ข้อเสีย: "Nothing much"

ข้อเสีย: "Seats after 1st hr, will feel uncomfortable"

ข้อดี: "Crew was attentive and made extra effort to meet special requests from passengers."

ข้อดี: "Same as above on SIN-BKK"
ข้อเสีย: "Next time in B787 Dreamliner"

ข้อดี: "Crew was amazing"
ข้อเสีย: "None"

ข้อดี: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
ข้อเสีย: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."

ข้อดี: "Staff was great as usual"
ข้อเสีย: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"

ข้อดี: "Kindy flight attedances,,smooth boarding,,delicious food"
ข้อเสีย: "Nothing"

ข้อดี: "Entertainment system ok"
ข้อเสีย: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."

ข้อเสีย: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

ข้อเสีย: "My moslem meal selection wasn’t provided onboard"

ข้อดี: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

ข้อดี: "Well organized boarding, friendliness of staff, food service"
ข้อเสีย: "Flight was delayed by about an hour."

ข้อดี: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

ข้อดี: "excellent - comfy plane, great service, excellent stuff."

ข้อดี: "Hotel location is convenient, quite comfortable and clean."
ข้อเสีย: "I love the foods in Hongkong, so many varieties . Price wise is affordable."

ข้อเสีย: "The toilets were a little unsanitary."

ข้อเสีย: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"

ข้อดี: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."

ข้อดี: "Easy red eye flight, just slept the whole way"
ข้อเสีย: "Singapore airline is always awesome. Crew professional and very caring"

ข้อดี: "Entertainment ok but not newest, boarding smooth, food ok"
ข้อเสีย: "Long waiting time for baggage, food not exceptional"

ข้อดี: "all of SQ"
ข้อเสีย: "nothing"

ข้อดี: "My neighbor"
ข้อเสีย: "Fight war delayed and we got a security check upon arrival"

ข้อดี: "In flight entertainment systems"
ข้อเสีย: "I had beef with mashed potatoes but I found the beef was quite tough."

ข้อดี: "Arrived"
ข้อเสีย: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

ข้อดี: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
ข้อเสีย: "baby crying throughout the flight"

ข้อดี: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
ข้อเสีย: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

ข้อเสีย: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"

ข้อดี: "Efficient, comfortable."

ข้อเสีย: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

ข้อดี: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
ข้อเสีย: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

ข้อดี: "But I got to take Qatar airline and the service was great"
ข้อเสีย: "Almost missed the flight, havent noticed the passengers in prior"

ข้อเสีย: "Service"

ข้อเสีย: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

ข้อดี: "Service is the best among the airlines I’ve ever taken"
ข้อเสีย: "Never ever get free upgrade"

ข้อดี: "Service and food"

ข้อดี: "Boarding ok, timely departure. Food very good for plane food."
ข้อเสีย: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."

ข้อเสีย: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"

ข้อดี: "None"
ข้อเสีย: "Crew"

ข้อเสีย: "I reserved a window seat on this site but was given a middle row instead when I checked in."

ข้อดี: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
ข้อเสีย: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

ข้อดี: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
ข้อเสีย: "Nothing negative to report"

ข้อดี: "Very helpful and polite staff"
ข้อเสีย: "Old B777-200 with small personal screen. And they don't have pillows on board."

ข้อดี: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

ข้อดี: "No fuss flight but lacking that something extra"

ข้อดี: "crews are energetic and warm welcoming passengers."
ข้อเสีย: "aircon temperature is too hot for seat 50H area."

ข้อดี: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
ข้อเสีย: "Food was meh. Above average, but still not amazing."

ข้อดี: "Attention to customer service and needs"
ข้อเสีย: "Couldn't use my own headphones to watch movies"

ข้อเสีย: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"

ข้อเสีย: "Great"

ข้อเสีย: "Customer service..."

ข้อดี: "The crew was friendly and professional, the food was pretty good for airplane food, and the movie selection was very good."

ข้อดี: "Food"
ข้อเสีย: "Seats"

ข้อเสีย: "I think Eva should stop their business. Nightmare to fly with!"

ข้อดี: "Amazing crew"
ข้อเสีย: "Chair leaning"

ข้อดี: "Food"
ข้อเสีย: "Stewards attentiveness"

ข้อเสีย: "I can’t think of anything"

ข้อดี: "Flight was what I had expected."
ข้อเสีย: "Yet another delay, so departure as per schedule would have been good."

ข้อดี: "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
ข้อเสีย: "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."

ข้อดี: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"

ข้อดี: "Proactive, Organized staff."

ข้อดี: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
ข้อเสีย: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."

ข้อเสีย: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."

ข้อดี: "plenty of movies to watch."

ข้อดี: "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"

ข้อเสีย: "Tasteless food, mediocre movie selection"

ข้อเสีย: "Food choice was rice or noodles."

ข้อดี: "Attendants really look after you. They work hard and walk fast to keep everybody happy."

ข้อดี: "Large crew that provides excellent service."
ข้อเสีย: "Food was, well, airplane food."

ข้อดี: "Good service, very nice plane, good food and low cost,it’s everything you should expect from an airline company"

ข้อดี: "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."

ข้อดี: "First time riding this airline on my trip to Thailand and back. My friend always raved about it and now I see why. They do above and beyond for every customer. The flight attendants are prompt, kind and very hard working. Wish I could fly with EVA air more often."

ข้อดี: "Clean plane, super friendly crew, fast check-in and boarding. Extra points for supplying great vegan meals."
ข้อเสีย: "My only note if to add a protein to the vegan meals. Tofu or beans of some sort would've been a great addition."

ข้อดี: "None"
ข้อเสีย: "Flying is okay but landed is terrible"

ข้อดี: "service on time and great staff"
ข้อเสีย: "all good"

ข้อดี: "Good entertainment. all crew were very nice."
ข้อเสีย: "Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space"

ข้อดี: "Service was neat Took of on time Good entertainment"

ข้อดี: "Overall great experience flying with Eva Air. Smooth flight and the food was pretty good compared to other airlines."

ข้อดี: "on time departure and arrival, good food and entertainment, courteous flight staff"

ข้อดี: "Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos."
ข้อเสีย: "Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable."

ข้อดี: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"

ข้อดี: "I liked the fact that the airline provides tooth paste, tooth brush, eye mask, ear plugs and slippers. For a long flight those are things I as a passenger really appreciate."
ข้อเสีย: "the flight attendants are really un friendly and at times rude. When I asked for 2 creams for my coffee and 2 sugar packages she rolled her eyes. and I though that was so unprofessional and rude."

ข้อดี: "blankets and pillows provided three meals nice customer service staff members spacious"

ข้อดี: "Nothing"

ข้อดี: "Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean."

ข้อดี: "Great flight and polite crew. The aircraft was clean and comfortable."

ข้อดี: "The meals were good. Wine served. Cabin crew very responsive."

ข้อดี: "The entertainment options were really nice. The airfare I felt was good value for the money."
ข้อเสีย: "This was on the flight from Taipei to Chicago: The woman next to me had an injured foot which she rested on the tray table. She should have been seated where there was an empty seat next to her as there were seats available and it would presumably have been more comfortable. It turned out the outlet for plugging in the headphones for my seat was broken so I moved to an empty seat. I would not have wanted to look at her foot (no sock on) throughout the flight plus she was constantly fidgeting and poking me with her arm Ashe adjusted her foot while I was seated next to her. Unpleasant."

ข้อดี: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
ข้อเสีย: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."

ข้อดี: "Pretty nice flight experience even in economy class! Food could be slightly better, for the western option."

ข้อดี: "We were very pleased with the seating for our long-haul flight. Male 6'2"/230lbs and I had plenty of room to stretch out. Entertainment options were great (plenty of free TV, movies, games in the in-headrest system) as well as reasonably priced WiFi ($21.95 USD for 24 hours, which continues across multiple flights - downside is it's one login at a time, pricey if you have multi users). Food was hit or miss. Generally there was enough of it, but leaned toward Asian-style, which is not always appetizing to western palates (ex: seafood in tomato gelatin). Western options were generally available."
ข้อเสีย: "The crew never went through to pick up garbage - only collecting the food trays once after meals. Had to chase them down to get rid of cups, napkins, etc. Cabin was a bit warm for my liking. Food (see pros)."

ข้อเสีย: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."

ข้อดี: "Great food service, comfortable chairs, and adequate entertainment on the screen."
ข้อเสีย: "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"

ข้อดี: "Friendly service, was allowed to have a window seat"

ข้อดี: "Newer plane and good service"
ข้อเสีย: "None"

ข้อเสีย: "."

ข้อดี: "All of your staff were very professional, polite and very accommodating. I would fly would them again."

ข้อดี: "It was comfortable to be on the plane,peaceful and organized."
ข้อเสีย: "The landing was very rough!"

ข้อเสีย: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

ข้อเสีย: "On this flt just the inflight entertainment system at my seat which was not working"

ข้อดี: "2 empty seats next to me"
ข้อเสีย: "Nothing"

ข้อเสีย: "The plane was delayed about 30 minutes. They should improve this."

ข้อเสีย: "No clear direction at boarding for lining up"

ข้อดี: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
ข้อเสีย: "More in flight movies"

ข้อเสีย: "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"

ข้อดี: "The service was great as was the space."
ข้อเสีย: "I would have liked a window seat."

ข้อดี: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
ข้อเสีย: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."

ข้อดี: "Good food accompanied with excellent inflight service from crew members"
ข้อเสีย: "Insufficient of good movies"

ข้อดี: "Food & services on the plane were great."
ข้อเสีย: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."

ข้อดี: "Nice staff"
ข้อเสีย: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"

ข้อดี: "Courteous and professional stadd"
ข้อเสีย: "Some hurry up but not overly so"

ข้อดี: "Very short flight"
ข้อเสีย: "N/A"

ข้อดี: "Great crew"
ข้อเสีย: "The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too"

ข้อดี: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
ข้อเสีย: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."

ข้อเสีย: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

ข้อดี: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
ข้อเสีย: "Movie choices somewhat limited, not the most comfortable bed"

ข้อดี: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."

ข้อเสีย: "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."

ข้อดี: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
ข้อเสีย: "Entertainment system and seats are old."

ข้อดี: "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
ข้อเสีย: "Attentive and helpful cabin crew."

ข้อดี: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
ข้อเสีย: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

ข้อดี: "Crew were polite and nice. Food was good"
ข้อเสีย: "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."

ข้อดี: "Airlines service and cabin crew services."
ข้อเสีย: "The gate was the furthest one and boarding was delayed more than 30 minutes"

ข้อดี: "The food was better than the last time."

ข้อเสีย: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."

ข้อดี: "Excellent service everything was perfect. Want to fly again on thai."

ข้อดี: "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
ข้อเสีย: "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."

ข้อดี: "Service was great, crew on board were friendly and good entertainment."
ข้อเสีย: "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."

ข้อเสีย: "Food not up to previous Thai Airways offerings"

ข้อดี: "None"
ข้อเสีย: "Lack of legroom"

ข้อดี: "Nothing this time"
ข้อเสีย: "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"

ข้อดี: "The Cabin Crew were very attentive & nice. Great customer service."
ข้อเสีย: "It’s time for the 747 to retire. It looked tired and worn."

ข้อเสีย: "No wifi"

ข้อดี: "They maintained darkness inside the cabin, thus I could relax well."
ข้อเสีย: "Food was not good, also they served dinner at 5 pm which was very early for me. I had late lunch at 1:30 and was not expecting dinner at 5 pm. I did not feel hungry and so refused the meal. Unfortunately they served only a cup cake later in the evening. It was a 6 hour flight, thus a small cup cake late in the evening did not suffice."

ข้อเสีย: "Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties"."

ข้อดี: "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
ข้อเสีย: "Entertainment"

ข้อดี: "Excellent service"
ข้อเสีย: "Nothing"

ข้อดี: "Knowledgeable and attentive staff who all have some experience with English. Great food and entertainment with plenty of options (just remember to select your meal choice online 48hrs+ before departure). To top it off you are supplied with a clean blanket and a pillow to insure your comfort."
ข้อเสีย: "You just can never seem to get completely comfortable particularly when trying to sleep, but that is the same on most planes."

ข้อดี: "Everything provided, lots of refreshments throughout the flight"
ข้อเสีย: "Monitors were not the best for viewing movies. White wine was bitter."

ข้อเสีย: "30 minutes out of Bangkok, there was a problem with the plane and we returned to the airport for repair. I absolutely value the priority on safety, but the 4 hour addition to my already long trip was painful."

ข้อเสีย: "Food quality"

ข้อดี: "Efficient cree"
ข้อเสีย: "Food was not good"

ข้อดี: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
ข้อเสีย: "It was a night flight but I wish water was served often."

ข้อดี: "Food"
ข้อเสีย: "Crew"

ข้อดี: "Faultless in every way...."
ข้อเสีย: "Parents that cannot (prefer not to) keep their children under control!!! Expecting the lovely Thai staff to do it for them..."

ข้อดี: "Everything but the food"
ข้อเสีย: "Food was two bland steamed fish dishes in the low calorie meal. Please have more variety as done in the past."

ข้อเสีย: "Vegetarian food options and entertainimemt limited"

ข้อดี: "Food was OK. Service slightly better than flight to Bangkok."
ข้อเสีย: "Check in. Lady was not very helpful. Enquired about upgrading (to pay) as had a horrible flight over however was told business class fully booked. We were dressed nice. Boarded plane to find later on business class was only half occupied. Safety on plane was minimal to non existant. 2 year old girl freely running around and over seats, mum laid her on floor ALL while on run way taking off and on steep incline in air. Staff saw earlier on and did nothing, even stood there and spoke about it for a bit but left it."