ข้อเสีย: I got my large broken I have pictures
Surprise and fineข้อดี: I am very glad that finally we have such an airline in Armenia. Germania you're a miracle. Thank you all. I love you all. I really liked it: the price of the ticket, the food, the service on board, the plane and everything.ข้อเสีย: There is no. I recommend everyone and you will see for yourself that everything is fine.
ข้อดี: I liked everything
Very goodข้อดี: The service, chairs comfortข้อเสีย: The flight was delayed 50 minutes we sat in the plane
ข้อเสีย: the flight have a delay...and then.after we landing...we arrest and that we need to take a bus 3a to Hamburg...so.. just in 6am we get to hamburg..the worth flghit ever...
Luggage Issueข้อเสีย: As I value constructive feedback, the below outlines major concerns I experienced during this journey: 1- The checkin process was so unorganized! 2- Pilot not providing enough information (about delays, expected time of arrival...) 3- Surprisingly.. arriving to Beirut with no luggage. Would have appreciated an early notice about this and not getting to Lebanon and receive this news - especially that the cause was "You were too many on the plane and your luggage couldn't be all sent together" - I believe that when trust is put in an airline over a journey like this, the least I can expect is arriving to my destination safe, secure, having my luggage with me. More precisely, on such an expensive flight, booked because it was direct, and the risk of having such an issue was theoretically 0%. 4- Receiving the luggage after more than 50 hours of our arrival!
ข้อดี: A courteous and pleasant staff. I will certainly fly with them again in the futureข้อเสีย: Seats are cramped up against each other. but hey - this was airbus 319...
Confusion at Check-inข้อเสีย: The airport staff was confused about what check-in line we were to cue-up in.
ข้อดี: Serviceข้อเสีย: No clear instruction and follow up on special cargo
A bit disappointing and uncomfortableข้อดี: Direct flights from Germany. Friendly crew. OK meal. Smooth landingข้อเสีย: Expensive flight. Seats are cramped up against each other with no adequate legroom, pushing the knees against the front seat. Forced to check in my carry on since it exceeded 6 kilos (that's very little for an international flight)
Germaniaข้อดี: It was clean. We arrived on time and smoothly.ข้อเสีย: Extremely tight seating. No room for shoulders or legs. I sat with my family in one row. We were touching shoulders as the seats are so thin. No leg room at all!