ค้นหาเที่ยวบินราคาประหยัดในเซี่ยงไฮ้แอร์ไลน์

ข้อเสีย: Veg meal options

ข้อเสีย: The seats provide very little space which is especially bad when traveling for many hours, the food options were quite bad, this is the only flight that i've been asked to take my headphones off during take off and 30 mins to an hour before landing and it makes no sense, the crew was quite rude and not helpful and overall the quality of the aircraft is quite dated and was left in a bit of disarray.

ข้อดี: The price was good

ข้อเสีย: I had issues when I was checking in as the ground staff said my name in my reservation did not match the name in their system. This is a problem which they need to resolve internally as I wrote my name correct

ข้อดี: The crews are very friendly nice and helpful!

ข้อเสีย: Definitely The food! It was so horrible! Could we have some fruit snacks, yogurt?

ข้อเสีย: Company website does not work and cannont do check in ahead of time.

ข้อดี: Food was OK

ข้อเสีย: Flight attendants barely speaks English. Difficult communication. On the top of it, the PVG airport was closed and we had to land in Xiamen. They kept us 3hours inside the plain

ข้อดี: Nothing this was the worst flight I've ever been on.

ข้อเสีย: The crew didn't have any control of the passengers and they let them do whatever they wanted.

ข้อดี: Crew was good

ข้อเสีย: Seat assignment.

ข้อดี: The crew were attentive but appeared to be new

ข้อเสีย: The seats were uncomfortable and the food was poor quality and selection

ข้อดี: The crews were amazing, quick services.

ข้อเสีย: The transfer waiting time is too long, 7-9 hours. The plane took off and landing were a little rough.

ข้อเสีย: Different site next time

ข้อดี: Terrible service

ข้อเสีย: Terrible service

ข้อดี: friendly helpful crew

ข้อเสีย: They routed me Kota Kinabalu-Shanghai-Quingdao-San Francisco, yet could not check my luggage all the way nor issue boarding passes for all legs. Luckily I had 4 hrs transit in Shanghai, had to get 24hrs visa, claim my bag, recheck it to Quingdao and there recheck it to SFO. Quite an ordeal

ข้อเสีย: Food, movoes

ข้อดี: The crew onboard is really professional, friendly, and smart! Very customer service & satisfaction oriented!

ข้อเสีย: Where do I begin...and what do I expect for a low cost carrier, right?

ข้อดี: The crew was friendly, despite the language barrier.

ข้อเสีย: The plane was so old it had ash trays in the armrests. No boarding announcements were made in English and the display board did not work, which made for a chaotic boarding

ข้อดี: Nothing. The crew did not let us board even though we were 15 minutes early to our gate and made us change flight.

ข้อเสีย: Go by the time and not close gate before boarding time.

ข้อเสีย: No

ข้อเสีย: Airline service was bad.

ข้อดี: Take off was reasonably on time.

ข้อเสีย: The plane was so old that is still had cigarette holders in the armrests. Exit row seats did not decline, which had for a back-aching 5 hour flight.

ข้อเสีย: The flight was delayed for 1.5hrs out of Shanghai

ข้อดี: Front Business class cabin solitude only 2 rows.

ข้อเสีย: Dirty seats and aircraft, Do not think it was even cleaned between flights. food was atrocious with no alternates. Crew allowed children to run around in upper business class, even during taxi, take off and landing.

Terrible check-in

ข้อเสีย: We got problem when checking in, there was a group of people that didn’t allow us to do check in, and forced us to pay some amount to have another flight. Then we mis the flight. This could never happen to us or anyone but it did to me! We have to book new flight back to Bangkok. If Kayak authority see this message, please guide if we could have any compensation from missing the flight. We totally disappointed with Shanghai airport Thank you

Terrible customer service

ข้อดี: They wouldn't allow me on my flight from Shanghai to Los Angeles one an a half hours before my flight because they said that the gate had closed an hour and a half before the flight was set to depart. And the flight was delayed for an hour total Garbage. They sent me to a hotel in Shanghai and said I was booked the following morning. When I arrived the next day they didn’t have any information about my situation and wanted to charge me for a new business class seat.

ข้อเสีย: Customer service

The worst experience of my life

ข้อดี: I was treated horribly. This airline has no common decency or respect. Completely relived my honeymoon. You should stop working with this company immediately.

ข้อเสีย: Everything !! The worst customer service I’ve ever experienced.

ข้อเสีย: Plane is too small and bathrooms small chaotic bording

ข้อดี: Stewardesses hard working and nicer looking

ข้อเสีย: leg room was very poor.

Ugggg

ข้อดี: Clean plane, courteous attendants

ข้อเสีย: The 45 minute bus ride from the gate to the aircraft.....

We made it!

ข้อดี: The staff were really kind and helpful. Very clean and offered a pillow and blanket.

ข้อเสีย: Small plane, no entertainment. We were asleep and missed the food/ drink. The boarding was chaotic, they let us all get off a bus in the middle of the tarmac. Very disorganized. It was an experience haha.

This Airline Has Potential

ข้อดี: Crew are speedy, serious, efficient, friendly and professional

ข้อเสีย: Breakfast was unhealthy- bread, muffin, crackers..,no nutritional value.

ข้อดี: Nice new airframe, for what that's worth. Attentive staff.

ข้อเสีย: Food is horrible. It just is. Nothing enjoyable about it. Inedible. Legroom on absolute lowest end of what's tolerable for this duration.

ข้อเสีย: My flight was delyed i told the stewerdess to check what time we would land she said i would make it in time for connecting flight.

Watch Out for Shanghai Airlines

ข้อดี: The China Eastern 777 out of LAX had good legroom. Overall a good experience.

ข้อเสีย: The connecting flight on Shanghai Airlines 737 had terrible legroom and no in-flight entertainment. The flight was a 4 hour international leg. Hard on the body.

Entertainment was horrible. Didn’t have my own tv to choose

ข้อดี: Entertainment was horrible. Didn’t have my own tv to choose what to watch. Food was bad. Seats where hard.

ข้อเสีย: Seats, Entertainment, food. Announcements didn’t undertand cause they don’t speak english.

Passport Numbers Not Attached

ข้อเสีย: Our passport numbers were not attached to the reservation and caused significant problems and we almost missed the flight.

ข้อเสีย: connection via schanghai was terribly slow due to extra passport controll

ข้อเสีย: I had a problem with baggage. A well packed liter of olive oil had 3 different packing materials to protect it. I found a gaping hole in it. There was nothing sharp that could have caused it. Several things in addition to the suitcase were damaged.

Long wait at airport

ข้อดี: Brought me back safely

ข้อเสีย: The flight got pushed back 6 hours! I almost missed the train to my hotel when I finally landed.