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|เส้นทางบินยอดนิยม||เคียฟ Boryspil Intl ไป ปราก Václav Havel Prague|
|สนามบินยอดนิยม||ปราก Václav Havel Prague|
ข้อดี: Great service! Great seat!
ข้อดี: Crew and c/i were kind
ข้อเสีย: Boarding was disorganized and poorly managed. No sections no organization of luggage and storage etc
ข้อเสีย: The flight was booked round trip and the experience coming back was terrible. The same standards were not applied. Serval passengers weren’t allowed to take small carryons that would fit under the seat. I paid for a seat and bag with my flight and was charged again leaving Prague. The online booking kept freezing and wouldn’t allow me to check in for my flight. So frustrating.
ข้อดี: Nice crew
ข้อเสีย: The plane should be heated before the passengers are boarded. Everybody stayed in all their layers until leaving the plane as it was very cold onboard the whole flight.
ข้อเสีย: The seating place are really small. If you're tall it's painfully. The seats are short, no forehead. The boarding wasn’t well organized like with British Airways.
ข้อดี: Staff was nice and welcoming. Flight was smooth.
ข้อเสีย: Snacks should be included in the price.
ข้อเสีย: Flight was delayed for about an hour with apologies but without explanation.
They tried to get us to check our baggage and we had to prove to them that the suitcases were the right size for the overhead bins even though others with similar bags didn’t have to
ข้อดี: Letim s CSA po 4 a pokazde melo letadlo velke zpozdeni ... je to zoufale
ข้อดี: Crew was great
ข้อเสีย: Better time
ข้อเสีย: Paid Business class and got an economy seat away from my wife
ข้อเสีย: Check in counter opened 1 hour 40 minutes before departure with only one agent.
ข้อเสีย: Late departure with no information given!!
ข้อเสีย: This my second flight with this shit agency, i paid for baggage for both flight but the airline inform me that my agency didn’t buy ticket with baggage. I tried to contact with them but impossible. And I paid more in the airport just for fucking 16kg bag. If kayak didn’t fix this problem it will be last time with you.
ข้อเสีย: The flight was delayed by 1.5 hours, I think it was a bit too much for the flight that it is itself less than two hours
ข้อดี: Fast boarding
ข้อเสีย: No delays
ข้อเสีย: No delay please!
ข้อเสีย: The loading process could have been clearer, there were lines for zones 1 and 2 but none for 3 till I pointed it out. By the time I got on board a cranky old man was in my seat and there was limited overhead storage availability.
ข้อเสีย: All ☹️☹️
ข้อเสีย: Flight was 90 minutes late. Crew was nice.
ข้อดี: Seat were good and service.
ข้อเสีย: Food could’ve been better. No snacks either.
ข้อดี: Boarding was okay. No water or entertainment at all so don’t expect it.
ข้อเสีย: At least water would be nice.
ข้อเสีย: hot plane smells fuel old plane no drinks no food
ข้อดี: Friendly crew
ข้อเสีย: Our luggages were late for two days in both ways! Surely they have to do something about this
ข้อเสีย: everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight
ข้อเสีย: We have been waiting for taking off more than one and half an hour in the board. Management should be better.
ข้อเสีย: The landing at CDG
ข้อดี: The flight was very smooth
ข้อเสีย: No food, only water, no entertainment
ข้อเสีย: Flew 5x times with CSA this summer , never on time
ข้อเสีย: Plane was smaller than what I thought it would be.
ข้อเสีย: The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water
ข้อดี: The airline was fine, excellent crew and plane. The Bucharest airport was OK. It was quite warm, not great AC and limited seating. Different system for check in as you had a time window in which to do it so if your ride brought you early then you had to wait to check in. Prague was problem free.
ข้อเสีย: The boarding process. Had to sit on a bus on the tarmac for a long time before getting shuttled to the plane.
ข้อดี: Everything on this leg of my trip was infinitely better
ข้อเสีย: Not delete 50 minutes!
ข้อดี: Nothing yet. We missed the flight due to delay on our connecting flight.
ข้อเสีย: Flight was delayed for no apparent reason, very delayed.
ข้อดี: The flight was quite delayed and staff were unfriendly; e.g. asked for a glass of water and kept being told later
ข้อดี: I asked for preferred seating up front to disembark the plane because the flight was late and I could’ve missed my connecting flight. The manager was more than happy to assist me
ข้อดี: Very little to like
ข้อเสีย: Luggage was left in the rain before loading. Re river wet! Flight was warm and little air circulation Flight was delayed Sat on tarmac for an hour
ข้อดี: Not much. HORRIBLE airline. Would never fly you again.
ข้อเสีย: Seat rows are TOO CLOSE. I'm 5'10" & my knees were rubbing against the row in front of me (21F). HORRIBLE. Will never fly you again. Also, there was a gate change from C3 to D3 that was NOT announced at C3. There were 20+ of us sitting there then we checked sign to see change. BAD SERVICE.
ข้อเสีย: Very little leg room
ข้อดี: Crew was nice.
ข้อเสีย: So uncomfortable. No space to sit comfortably on a long flight. Really unreasonable. Headphone jack didn’t work. Power outlet did not work. You have to rent VR goggles for entertainment. Just the most uncomfortable trip I’ve ever taken.
ข้อดี: An hour late
ข้อเสีย: Could have been on time.
ข้อเสีย: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv
ข้อดี: NO HELP WITH WHEEL CHAIR
ข้อเสีย: NO HELP WITH GETTING WHEEL CHAIR
ข้อดี: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.
ข้อเสีย: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.
ข้อดี: Prague airport
ข้อเสีย: Uncomfortable seats do not recline, no refreshments, barely civil staff. Impossible to add checked baggage online. Checkin staff gave incorrect boarding information.
ข้อเสีย: Did we leave on time? ...No
Was there enough overhead space? ...No
Was the landing smooth? ...Oh gosh, heck no
Did I arrive at my destination alive and with my bags? Yup!
Was it cheap? You bet it was!
ข้อดี: Not much. Below is just #1 on a list of avoidable problems and obvious oversights.
ข้อเสีย: They took my check-in, told me I would be able to board. However, no one made a phone call to the gate! So I was left at the airport but my bag was sent to Prague. I spent 6 hours of Iberia/Czech airlines employees/dept's telling me I needed to talk to someone else. Worst booking ever.
ข้อเสีย: Old plane, not terribly comfortable. Everything else was fine.
ข้อเสีย: Flight was delayed due to mechanical issues so do a better job at maintaining the planes
ข้อดี: Seats were "old style" - still had some cushioning.
The flight indeed reached it's destination in Prague.
ข้อเสีย: Flight was 20 minutes late to get in to Rome. Boarding was a zoo. First a huge single line crawling through the gate. Then, overloaded buses taking squeezed passengers to the plane. Another 35 minute delay to taxi. While not a budget carrier, food and even water is only for sale. Terrible landing.
ข้อดี: Seat was comfortable.
ข้อเสีย: Crew was pushy and unfriendly. Baggage policy is a rip off. Flight was delayed but we were not told until boarding time. No information was available at gate prior to departure.
ข้อเสีย: Never again with Czech Airlines
ข้อเสีย: Those ATR72 aircrafts are totally inconvenient
ข้อดี: Quick flight.
ข้อเสีย: No priority boarding for families, at least from Prague-AMS.
ข้อดี: Quick boarding, nice crew.
ข้อเสีย: No fun for kids. It could be better.
ข้อดี: This was a very bad experience. We did not have any idea when the flight was going to take off and could not get any information on what was the problem. We ultimately boarded over 7 hours late which was an exhausting and horrible experience. We also boarding a bus twice, once only to get off.
ข้อเสีย: The staff should have been better informed on what was going on. We never had any direct information. I would have liked a monetary compensation for this mixup as well because my plans really had to change due to the EXTENSIVE delay.