kayak.co.th มีให้บริการในภาษาอังกฤษ Visit site in English.
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ข้อเสีย: Nothing really
ข้อดี: Excellent value
ข้อเสีย: Less adders to the base fare
ข้อเสีย: Less adders to the advertised price
ข้อดี: Crew is efficient as always.
ข้อเสีย: The crew was very gentle.
ข้อดี: Crew are very helpful
ข้อเสีย: Seats were very thin. Could feel all movement from the person behind me on my back and bottom!
ข้อดี: very affordable fares
ข้อเสีย: I don't remember being asked to purchase baggage fees. I don't remember how much baggage was allowed. All of our bags were weighed together, even though we had small backpacks and should have been considered as personal item. We ended up paying more than $100 for baggage fees! Also, even water is for purchase. I don't think it was even put in fine print. Entertainment is non existent.
ข้อดี: Comfortable leather seat, helpful and polite flight attendances.
ข้อเสีย: Group-based boarding will be better and more efficient.
ข้อดี: Very disappointed with overall experience. Booked on Kayak, received confirmation but then when I got to the counter to checkin my booking was cancelled and Kayak wouldnt do anything about it. Referred me to airline and basically "not their problem"
ข้อเสีย: Kayak could have assisted with problems.
ข้อดี: Boarding was great
ข้อเสีย: The seats are really small and tight and the headrest was broken Also, my entertainment screen didn’t work
ข้อเสีย: comfort, food
ข้อดี: Inside of the cabin was fairly new and kept clean. Friendly staff.
ข้อเสีย: Jetstar has the most uncomfortable seats. The seats are curved forward forcing you to sit like hunchback. I could barely stand seating like this for 2.5 hours. I can’t imagine being on the longer flight with them.
ข้อดี: - Plane boarded early so there was no real rush of everyone boarding at once
- departure and arrival time were met, no issues
- checkin was an absolute breeze, simple and painless experience
ข้อเสีย: - In flight purchases are really expensive - Plane was fairly dirty, like grimy and needing a deep clean. - seat cushion was uncomfortable
ข้อดี: Seats were comfortable. Boarding process was easy.
ข้อเสีย: Wish they offered drinks, or food for purchase something. Wasn’t offered anything at all.
ข้อดี: I like nothing about your customer care service
ข้อเสีย: Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation.
ข้อดี: Arrived safely
ข้อเสีย: No free drinks. Seats were not too comfortable.
ข้อดี: Very fast and efficient from start to finish.
ข้อเสีย: Both flights this trip were delayed more than an hour with no explanation
ข้อดี: It was on time. Seat comfort was good.
ข้อเสีย: No entertainment at all, and no water.
ข้อดี: Crew were nice seats are a bit small for a standard person like me.my knees can touch the seat infront.
ข้อเสีย: Boarding in Sanya was awful. Long queue. Immigration terrible. Queue to get inside the airport. Bus to airplane
ข้อเสีย: Thye assigned me a seat that didn’t recline even though there were seats available that did.
ข้อดี: Seats very uncomfortable
ข้อดี: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff
ข้อเสีย: More human touch less $$ orientated. Make customer willing to come backs
ข้อเสีย: I was a bit under one kilo heavy and they made me check in my bag and pay 50 sgd. It felt like a scam to increase revenue for the airline. I traveled with the same stuff, but only the Manila crew flagged me on my return flight
ข้อดี: Crew and comfort just fine for a 2-hour hop from Penang to Singapore
ข้อดี: Pleasant crew
ข้อดี: Nothing to like about this company, luggage overcharging .
ข้อดี: Amazingly comfortable seat.
ข้อดี: Extra leg room space
ข้อเสีย: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets
ข้อเสีย: Delay, friendliness of ground staff, overall feeling of saving every penny
ข้อเสีย: Allow enough time between flights first of all. I almost missed my flight from Jakarta to Bali. It took me 20 hours. It was an absolute nightmare from beginning to end in every aspect of the word nightmare. Never again.
ข้อดี: They did their jobs.
ข้อดี: Value for money
ข้อดี: Nice flight
ข้อเสีย: No entertainment but overall good experience.
ข้อเสีย: No water No legroom Bad seats Old plane
ข้อดี: They did not serve my food , please look into it as seriously.
ข้อดี: I missed my luggage! In Singapore. I flew from Omaha all the way to Singapore. I had to deal with my missing luggage while I was waiting for our connection flight to Denpasar. Right now I don’t have clothes and I still wait for my luggage. I am very disappointed. I should scuba diving today.
ข้อเสีย: It’s nothing wrong with your schedule itinerary But the Crew of ANA 7773 made my luggage missed
ข้อดี: I like schedule on time and the arrangement on board
ข้อเสีย: I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
ข้อดี: It got me there at a reasonable price without being too uncomfortable!
ข้อเสีย: Boarding was a bit of a mess (but I've seen much worse)
ข้อเสีย: The seats are kind of worn out. One must really listen carefully when they talk in English
ข้อดี: Lady crew were ok.
ข้อเสีย: Needed to really pay attention when the pilot & crew speak so as to understand their English
ข้อดี: Good for a budget airline
ข้อเสีย: Yes but it's a short flight.
ข้อเสีย: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
ข้อเสีย: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.
ข้อดี: The stewardess was very friendly!
ข้อดี: Nice and pleasant service during the flight.
ข้อเสีย: Nothing much to ask for.
ข้อดี: Extra charge for luggage is so expensive even you already paid for extra luggage allowance.
ข้อเสีย: Check in process is not so user friendly. A lot of missing sign for the next step.
ข้อเสีย: If the flight was on time!
ข้อดี: Nothing, the flight was rough and the crew was little to no help.
ข้อเสีย: They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.
ข้อเสีย: Flight was late departing
ข้อดี: Flight was nice and smooth and crew was very helpful.
ข้อเสีย: It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile.
ข้อดี: Crew were kind.
ข้อเสีย: The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
ข้อดี: Smooth landing
ข้อเสีย: Complimentary drink
ข้อดี: Helpful n be on time
ข้อเสีย: Comfortable n acceptable price
ข้อดี: Nothing. They charge me my carry on for half the price I bought the ticket.