Great flight. On time for 5:20am flightข้อดี: I like the morning flight, arrived on time too.ข้อเสีย: None for this flight
Huge delays with little to no communication from Jetstarข้อเสีย: Delayed from 545-9:30pm with no communication from airline. If it wasn't for the fact I belong to the tripit service I would have turned up at the airport at 4:45pm for 5:45pm flight. I knew it was delayed until 8:10, thanks to tripit. Then it continued to be delayed u til 9:30pm.
Cheap and easy - you get what you pay for.ข้อดี: Crew were lovely and check in was easy. Good price for the flight:ข้อเสีย: Seats were broken (couldn't recline if you wanted, tray table taped up) only accepted cash for drinks/food but to be fair none of this is a big deal
massive delays and no staff or any crew member would tell us anythingข้อดี: staff was ok, plane was fineข้อเสีย: most everything, delays, poor communication, unsympathetic, rude, just all round pretty terrible
ข้อเสีย: The flight boarded and left late
Seats were small and uncomfortable
Plane was filled with chinese tourists who were rude and unorderly
Good budget airlineข้อดี: Check in was swift, boarding was smooth. The crews are efficient.ข้อเสีย: It was just another budget airlines, so what can you expect more?
It's an okay flightข้อดี: The check in process was quite efficient. The ground crew lady in charge for check in was very polite and quick.ข้อเสีย: The boarding process were ineffective! They call passenger for boarding only to wait in another waiting room and wait again inside the passenger bus because the aircraft was not ready.
It's okข้อดี: I feel like traveling in local tretoryข้อเสีย: It's low cost carrier, delayed for more than 40 minutes
ข้อดี: Simple, easy, good price
Bags smelled of sewageข้อเสีย: My bags, and at least 5 other passengers I talked to all smelled of sewage, and were soaking wet. As well as this, when we went to complain at Ho Chi Minh the service counter laughed at us and then ended up yelling at us. Further more to get our connecting flight we had to check our bags in again, and we were refused, as the bags smelled to much, and were wet.... But this was all because of the baggage handling on the flight from dalat to go chi Minh.... Very inimpressed. I have never been yelled at by customer service staff... Also trying to send a complaint online was difficult, as the page would not load, I needed up having to phone, and having a equally more frustrating conversation with someone with limited English.... It was just a totally frustrating event.
ข้อเสีย: Somehow the chair cannot be reclined down so I sat straight like that along the flight. I'd also be better for some Jetstar merchandise to be available i.e. Mouse, usb, umbrella