ค้นหาเที่ยวบินราคาประหยัดในเจ็ทสตาร์แปซิฟิก

ข้อดี: price

ข้อเสีย: disorganized and not on time

ข้อดี: Getting off the plane

ข้อเสีย: Not being delayed and also proper updates when delayed

ข้อดี: N/a

ข้อเสีย: The flight got delay almost 1 hour we were never informed also they changed the gate at last minute and we ended flying a in plane that had Different company name

ข้อเสีย: We carried our bags on from SGN to Da Lat. on the way back counter agent made us check them and charged us. Seats are way to close together. Very cramped. Overall below average experience.

ข้อดี: Profesional crew. Aircraft not clean when boarding trash in the packets all three seats . Bag handlers loaded inna way that my bag was wet from one of the coolers containing food.

ข้อดี: Nothing

ข้อเสีย: Delay and organization

ข้อเสีย: Leaving on time

ข้อเสีย: The airline has a 7 kilo limit for carryon luggage and clearly almost everyone was above the limit. The charged me 30.00 for checkin luggage on a 40 liter backpack and didn’t charge other people who confirmed for me they were over the limit. They didn’t weigh second bags and I was clearly targeted.

ข้อดี: Very quick flight. Seats were comfortable for my oversized western body type, which I appreciated.

ข้อเสีย: Delayed flight. Buses to airplane I know are a reality, but it is still cumbersome. Lack of direction when disembarking from bus to board either from or back of pane. We were pretty much in the middle, so when we tried to enter from the front, we were directed to the back, which meant we were the la

ข้อเสีย: Flig

ข้อเสีย: My flight was changed 2 times on the way over and once on the way back. The airline service overall was very disappointing. I will not fly on this airline again.

ข้อดี: The only thing to like about the flight was that it landed safely.

ข้อเสีย: Everything. Flight boarded 30 minutes late, took off 45 minutes late, seats were cramped and uncomfortable, some with seat backs that wouldn’t go upright. No complimentary snacks or drinks. Flight attendants fell asleep during landing. Never again.

ข้อดี: Comfortable seats. Lots of spare seats.

ข้อเสีย: Very loud plane. Almost unbearably loud. Food options were very limited and could not use a credit card to buy.

ข้อเสีย: Flight delayed over an hour, no announcements, no gate agent even around. Actual reported time was wrong, we left way after. Crew must be new, head stewardess was very rude. I’m a frequent flier, I know the drill, somethings are beyond their control but this was way beyond. Done with jetstar

ข้อดี: Seat was okay

ข้อเสีย: Better boarding process

Extremely.noisy plane

ข้อดี: Very noisy plane A320, and my ears haven't been this painful while flying before

ข้อเสีย: A320 very loud plane

Worst airline you can choose from

ข้อดี: I only enjoyed the checking in part. It was flawless and corodinated. Staff at the counters were nice

ข้อเสีย: The plane was old, the seats were not working, you can feel the person behind you knees digging into your seat, no water or food offered, bathroom was dirty

No frills flight to Hanoi

ข้อดี: Convenient and inexpensive flight to Hanoi from HongKong

ข้อเสีย: Watch the size and weight of your carry on as they will charge you to check the bag. The overhead bins are smaller than larger planes. No food, drinks or entertainment. No frills but got me there.

ข้อเสีย: 3 hours late due to mechanical issue

Bad service

ข้อดี: None

ข้อเสีย: Everything.

ข้อเสีย: No safety procedures. Service is terrible.

ข้อดี: One hour delay.....love it

ข้อเสีย: Too much food...I couldn't eat any....

Amazing customer service and care

ข้อดี: This trip had all the signs of a nightmare. What was a two hour layover became less by leaving over an hour late, but Jetstar stepped up. They rushed me and two other passengers from the plane to the exit of the domestic terminal and then on a wild dash to the international terminal, where the gate was closed. They got hold of the reps at the gate and then rushed us through immigration with tickets they brought us, through security, and a mad dash to the gate. From exiting the first plane, change terminal, through immigration and security and onto the plane in roughly 30min at a mad dash being escorted. Truly amazing service.

ข้อดี: Crew was friendly.

ข้อเสีย: Being crammed into buses. Crew doing nothing about rude passengers and allowing a passenger to stand during landing.

Turbulant flight

ข้อดี: Seat comfort, Crew attitude.

ข้อเสีย: Turbulant flight with seat belt sign switched off. Other aspects you cannot complain. You get what you paid for.

ข้อดี: I brought with me carry on luggage and a laptop bag. On the way from Hanoi to Danang no one said anything - they weren't even weighed. On the way back I was told that not only would I have to check the bag - I would also have to pay 360,000 VND extra. This is not made clear during booking. I won't be flying this airline again.

Flights always run late. Website poor.

ข้อดี: We made it without crashing. Cheap price.

ข้อเสีย: All 3 flights domestic were delayed. Very poor website. Would not allow us to send electronic boarding passes to Email OR SMS despite multiple attempts by everyone in our group. This slowed us down a lot getting thru 3 airports in Vietnam.

ข้อเสีย: They changed the time of the flight without notifying us beforehand.

Too bad.

ข้อดี: Nada.

ข้อเสีย: 3 hour delay. No real explaination or accommodations. We will not choose this airline in the future.

ข้อดี: Got an exit row seat with extra room. Flight was delayed for over 90 minutes but it was nice of jetstar to send me an email notification so that I did not go to the airport way too early.

ข้อเสีย: Flight was delayed for over 90 minutes. The pilot was not very well skilled. Very bumpy ride which seem d to be do to pilot error and not turbulence.

The cost of low cost

ข้อดี: Cheap

ข้อเสีย: Seats are perhaps the worst in the business. About 30% less leg room than a normal flight, vertical seat position with no ability to recline. Very dirty plane. More like a cheap city bus than a flight.

ข้อเสีย: The lady checking us in had a poor attitude. Not totally rude but very unwelcoming. The boarding was very slow. We had to wait with everyone piled in a staircase 10 minutes for a bus

Helpful check in staff

ข้อดี: We forgot our passports in the room of the hotel where we stayed. The woman at the check in counter contacted the hotel and arranged for our passports to be delivered to the airport. We were able to make our flight. We are truly thankful to Jetstar Pacific and their helpful staff.

Luggage

ข้อดี: Have been charched for my luggage 35US $ without let me know about this option in advance when bought tickets

Never had to pay for my carry on

ข้อเสีย: Horrible staff never had to pay for my carry on before!!! Dirty plane will never fly with this airline again !!! Ever!

ข้อเสีย: Well I book my flight and paid and after arriving at the airport found out that we just had no tickets. Being in another country no one could understand us after hours of tears and trying to get a flight we learned our only option was to rent a car and drive the 8 hours to our destination. AGAIN being in another country we were not experienced drivers here and got into a car accident. We now have to leave our trip four weeks early

Huge delays with little to no communication from Jetstar

ข้อเสีย: Delayed from 545-9:30pm with no communication from airline. If it wasn't for the fact I belong to the tripit service I would have turned up at the airport at 4:45pm for 5:45pm flight. I knew it was delayed until 8:10, thanks to tripit. Then it continued to be delayed u til 9:30pm.

Cheap and easy - you get what you pay for.

ข้อดี: Crew were lovely and check in was easy. Good price for the flight:

ข้อเสีย: Seats were broken (couldn't recline if you wanted, tray table taped up) only accepted cash for drinks/food but to be fair none of this is a big deal

Cracked Windows

ข้อดี: Cheap

ข้อเสีย: 40 min. delayed. No entertainment, no free drink nor food. Big crack on the window but flight was OK

Standard budget airline

ข้อดี: Low cost, my checked bag only cost $30 USD more

ข้อเสีย: My friend I was traveling with got charged $300 USD for a heavy checked bag

Ridiculous charges for luggage

ข้อเสีย: I paid 1.5 million Vietnamese dollars PLUS $268 American dollars for two bags that were well under 50 pounds each.